Incredible customer service from the beginning to end, Matt took care of us so well from organising our requests for various fabric samples, to the ordering and making sure everything went well with d... See more
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Easy ordering experience. Matt clarified a query on the chair with Artek for us and kept us posted on delivery timescales. The chair was delivered ahead of schedule by courier, after Matt had checked... See more
Having recently moved to London, I desperately needed some dining chairs for my family. I purchased 4 Kartell Masters chairs but it would take about 3-4 weeks to arrive. I wrote to Matt and asked what... See more
Excellent and friendly service from first enquiry and contact. Matt kept me up to date with delivery timescales. The Audo marble coffee table was delivered in perfect condition. The delivery guys help... See more
Company details
Written by the company
Buy once, keep forever modern furniture and lighting Family-owned, independent retailer of Vitra, Hay, Flos, Carl Hansen, Fritz Hansen, SCP, Foscarini, String Shelving, &Tradition, Ercol, L.Ercolani and many more. Est 2004.
Contact info
The Perch, Spa Bottom Farm, Haggs Road, Follifoot, HG3 1EQ, Harrogate, United Kingdom
- 01423524777
- matthew@cimmermann.co.uk
- www.cimmermann.uk
Matt always offers the best customer…
Matt always offers the best customer service, which is why cimmermann will always be my first choice for beautiful furniture.
February 10, 2025
Best retail experience I have ever had
Wow, wow, wow! This is a true family business. I bought two chairs, and the communication was faultless from beginning to end. The chairs were gorgeous too! This is why they are rated five stars. I wish all businesses operated this way. If I had the chance, I would give them 10 stars.
February 1, 2025
Unprompted review
Great communication
Great communication! They reached out to me right after I ordered my Stool 60 at a great price, providing updates on the status from the manufacturer and shipping. I requested customization on the packaging, and they gladly obliged. This is the advantage of supporting a family-owned business, and I will gladly do business with them again.
January 7, 2025
Excellent communication
Excellent communication. Seller kept in touch from the start. My order arrived early and was offered to be send to me with white glove service, which I didn't take but still nice to have been offered. I'd recommend shopping with them. Great service.
January 23, 2025
Great communication
Great communication and very responsive. Thank you!
January 27, 2025
Unprompted review
Personal touch …
Immediate contact made after placing order. Very comforting and personal.
January 21, 2025
Great company
Great company - lovely products and easy to deal with. Good communication.
January 20, 2025
Fast efficient service constantly in…
Fast efficient service constantly in contact and always informing when things were arrived perfect.
January 13, 2025
Extremely good service
Extremely good service, kept advised of status order, plus great price compared others providing same products
January 8, 2025
always excellent
always excellent, responsive helpful and friendly, would always feel comfortable putting in expensive 'made to order' orders with Matt, never had an issue unlike many other contract furniture companies.
January 15, 2025
Unprompted review
Prompt and efficient service
Prompt and efficient service. Kept us informed at all stages. Lovely furniture!
January 7, 2025
Great service and communication
Great service, really easy/clear communication to arrange delivery despite being a busy time of year (just before Christmas). Would definitely recommend.
December 17, 2024
Always pleasant and reliable company to…
Always pleasant and reliable company to work with.
December 17, 2024
Excellent communication and real customer service
Great communication on delivery and getting the product to us in perfect condition. Nice to feel like it was a personalised service after buying something online. Product was perfect, and at a very competitive price.
December 12, 2024
Best price and personal service…
You always get a personal service and best price.
Great communications when buying online with prompt delivery.
December 17, 2024
Fantastic service and lovely bar…
Fantastic service and lovely bar stools. Will definitely use again :-)
December 9, 2024
Timely and helpful
Very helpful notification on when to expect delivery, which was delivered early!
December 9, 2024
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