Incredible customer service from the beginning to end, Matt took care of us so well from organising our requests for various fabric samples, to the ordering and making sure everything went well with d... See more
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Easy ordering experience. Matt clarified a query on the chair with Artek for us and kept us posted on delivery timescales. The chair was delivered ahead of schedule by courier, after Matt had checked... See more
Having recently moved to London, I desperately needed some dining chairs for my family. I purchased 4 Kartell Masters chairs but it would take about 3-4 weeks to arrive. I wrote to Matt and asked what... See more
Excellent and friendly service from first enquiry and contact. Matt kept me up to date with delivery timescales. The Audo marble coffee table was delivered in perfect condition. The delivery guys help... See more
Company details
Written by the company
Buy once, keep forever modern furniture and lighting Family-owned, independent retailer of Vitra, Hay, Flos, Carl Hansen, Fritz Hansen, SCP, Foscarini, String Shelving, &Tradition, Ercol, L.Ercolani and many more. Est 2004.
Contact info
The Perch, Spa Bottom Farm, Haggs Road, Follifoot, HG3 1EQ, Harrogate, United Kingdom
- 01423524777
- matthew@cimmermann.co.uk
- www.cimmermann.uk
Very helpful and honest approach
Very helpful and honest approach. They contacted me to apologise that the website price for my purchase was incorrect and promptly refunded the overpayment I had made.
Very prompt service
Very prompt service. Great communication. Fabulous product (hay side table)
Excellent communication and best…
Excellent communication and best customer service. Best design store by far.
Another great experience
As always, it has been a pleasure dealing with Matt at Cimmermann. He is always very helpful and responsive. I am really happy with my new lamp that was delivered quickly.
Cimmermann are very efficient and nice…
Cimmermann are very efficient and nice company to deal with. I’m looking forward to more purchases in the future.
SCP Agnes oak shelf unit
I bought an SCP oak Agnes high shelving unit from Cimmerman which was delivered today. It's beautiful, excellent quality, I love it! The company owner was great to deal with. Excellent customer service, everything went to plan. I would definitely recommend Cimmerman!
Excellent service from start to finish
Excellent service from start to finish. Matt promptly answered all my questions about products and was very responsive to my request to rearrange delivery. The people who delivered the table and chairs I bought were very helpful, polite and kind and did an excellent job of putting everything together (and were quick and tidy too!). There was a little wait for the items to come into the warehouse, but well worth the wait and I’ll definitely be buying again from here in the future.
Matt was great
Matt was great, especially when my delivery was split and ended up at the wrong house.
excellent customer service
Norman Copenhagen drawer set
Our experience with Cimmermann from the outset with our order of a Norman Copenhagen drawer set was flawless. Matt Cimmermann kept us informed with our purchase and delivery from the point of placing order to arranging and working with us on a convenient delivery date. Incredible focus on quality of the products and customer service from Cimmermann - 5* well done!
Delivered on time
Special order
They ordered this in especially for me , it took a little while to come through , but communication was great all the way through and they kept me up to date throughout delivery. Absolutely thrilled with the shelf I purchased.
Great communication
Very warmly rocommended
An excellent price, personal and top-class service, efficient and prompt delivery and a fine addition to our furniture. Very warmly recommended.
Lovely people who go above and beyond…
Lovely people who go above and beyond for their clients
Had my “Hay modular” sofa delivered…
Had my “Hay modular” sofa delivered yesterday. Great quality and looks stunning! Thanks again!
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