Incredible customer service from the beginning to end, Matt took care of us so well from organising our requests for various fabric samples, to the ordering and making sure everything went well with d... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Easy ordering experience. Matt clarified a query on the chair with Artek for us and kept us posted on delivery timescales. The chair was delivered ahead of schedule by courier, after Matt had checked... See more
Having recently moved to London, I desperately needed some dining chairs for my family. I purchased 4 Kartell Masters chairs but it would take about 3-4 weeks to arrive. I wrote to Matt and asked what... See more
Excellent and friendly service from first enquiry and contact. Matt kept me up to date with delivery timescales. The Audo marble coffee table was delivered in perfect condition. The delivery guys help... See more
Company details
Written by the company
Buy once, keep forever modern furniture and lighting Family-owned, independent retailer of Vitra, Hay, Flos, Carl Hansen, Fritz Hansen, SCP, Foscarini, String Shelving, &Tradition, Ercol, L.Ercolani and many more. Est 2004.
Contact info
The Perch, Spa Bottom Farm, Haggs Road, Follifoot, HG3 1EQ, Harrogate, United Kingdom
- 01423524777
- matthew@cimmermann.co.uk
- www.cimmermann.uk
Great experience
Great communication about my order. The furniture was delivered as promised and is a beautiful addition to our home.
Our best local provider of Hay Palissade furniture.
Absolutely spot on with every aspect of service from ease of ordering, great communication and reliability.
Great customer service
Very fast response time on any questions. I felt I. The loop and reassured about my order at all times. Highly recommend!
Beautiful products and a great service
Beautiful products and a great service. Matt kept me informed of delivery and the items arrived promptly. So pleased with my garden furniture.
I purchased a Swedese Lamino chair and…
I purchased a Swedese Lamino chair and could not be happier, not only with the chair which I love so much I am considering purchasing a second, but with service from start to finish. Matt was amazing. He answered all my questions in rapid quick time, corrected my mistake and went above and beyond to ensure I got everything I wanted.
Delivery was excellent. What you would like to expect but often don't get these days.
Beautiful pieces with great service
Cimmermann has been a joy to deal with. Our chair is perfect - exactly as presented, excellent quality, very stylish. Cimmermann's on-line processes were straight-forward, and their personal engagement with us was excellent. Delivery was fast and efficient. We could not be more satisfied, and would strongly recommend. They are a class act.
Real gem of a website
Great communication from the outset and beautiful items. Wouldn’t hesitate to buy again.
Fantastic service
I bought an USM modular unit from Cimmerman. The product is fantastic and it was very reasonably priced. Matt was very communicative and kept me updated with my order. The delivery was easy and hassle free. I couldn’t fault the service. Thank you!
Great communication on delivery times…
Great communication on delivery times and best value on premium products
Excellent range of quality products…
Excellent range of quality products with great communication at all stages made it a pleasure to deal with Cimmermann. First rate, prompt delivery to us in the Scottish Highlands was exceptional.
Beautiful things delivered promptly
The way you want a company to be run
Throughout our order process Matt and team were incredibly helpful, able to advise on best furniture combination etc
The quality of the Case furniture is spectacular.
Delivery drivers were fun, engaged and helpful…communication was excellent throughout. Unusual to find a company this attentive nowadays!
All Good
Great price and kept us up to date on delivery - which was quicker than originally forecast.
Fantastic service at a reasonable price
Wonderful service from a fantastic company. I ordered a bookshelf with a 4-6 week lead time but it arrived very promptly only a week later. Delivery was smooth, courteous and efficient and I was kept informed throughout the process with personal emails and correspondence. Highly recommend and would purchase from the company in the future.
Fantastic service and really helped me…
Fantastic service and really helped me get exactly what I wanted!
Cimmermann is always my first choice…
Cimmermann is always my first choice when buying an investment piece: straightforward communication and an all round excellent service from pre-order to delivery. Cannot fault this company.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








