Cimmermann Reviews 197

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Incredible customer service from the beginning to end, Matt took care of us so well from organising our requests for various fabric samples, to the ordering and making sure everything went well with d... See more

Rated 5 out of 5 stars

Easy ordering experience. Matt clarified a query on the chair with Artek for us and kept us posted on delivery timescales. The chair was delivered ahead of schedule by courier, after Matt had checked... See more

Rated 5 out of 5 stars

Having recently moved to London, I desperately needed some dining chairs for my family. I purchased 4 Kartell Masters chairs but it would take about 3-4 weeks to arrive. I wrote to Matt and asked what... See more

Rated 5 out of 5 stars

Excellent and friendly service from first enquiry and contact. Matt kept me up to date with delivery timescales. The Audo marble coffee table was delivered in perfect condition. The delivery guys help... See more

Company details

  1. Furniture Store

Written by the company

Buy once, keep forever modern furniture and lighting Family-owned, independent retailer of Vitra, Hay, Flos, Carl Hansen, Fritz Hansen, SCP, Foscarini, String Shelving, &Tradition, Ercol, L.Ercolani and many more. Est 2004.


Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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Rated 5 out of 5 stars

Great experience

Great communication about my order. The furniture was delivered as promised and is a beautiful addition to our home.

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

I purchased a Swedese Lamino chair and…

I purchased a Swedese Lamino chair and could not be happier, not only with the chair which I love so much I am considering purchasing a second, but with service from start to finish. Matt was amazing. He answered all my questions in rapid quick time, corrected my mistake and went above and beyond to ensure I got everything I wanted.
Delivery was excellent. What you would like to expect but often don't get these days.

June 5, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful pieces with great service

Cimmermann has been a joy to deal with. Our chair is perfect - exactly as presented, excellent quality, very stylish. Cimmermann's on-line processes were straight-forward, and their personal engagement with us was excellent. Delivery was fast and efficient. We could not be more satisfied, and would strongly recommend. They are a class act.

May 23, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

I bought an USM modular unit from Cimmerman. The product is fantastic and it was very reasonably priced. Matt was very communicative and kept me updated with my order. The delivery was easy and hassle free. I couldn’t fault the service. Thank you!

May 16, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent range of quality products…

Excellent range of quality products with great communication at all stages made it a pleasure to deal with Cimmermann. First rate, prompt delivery to us in the Scottish Highlands was exceptional.

May 9, 2024
Unprompted review
Rated 5 out of 5 stars

The way you want a company to be run

Throughout our order process Matt and team were incredibly helpful, able to advise on best furniture combination etc

The quality of the Case furniture is spectacular.

Delivery drivers were fun, engaged and helpful…communication was excellent throughout. Unusual to find a company this attentive nowadays!

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

All Good

Great price and kept us up to date on delivery - which was quicker than originally forecast.

April 10, 2024
Rated 5 out of 5 stars

Fantastic service at a reasonable price

Wonderful service from a fantastic company. I ordered a bookshelf with a 4-6 week lead time but it arrived very promptly only a week later. Delivery was smooth, courteous and efficient and I was kept informed throughout the process with personal emails and correspondence. Highly recommend and would purchase from the company in the future.

April 8, 2024
Unprompted review

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