Cimmermann Reviews 197

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Incredible customer service from the beginning to end, Matt took care of us so well from organising our requests for various fabric samples, to the ordering and making sure everything went well with d... See more

Rated 5 out of 5 stars

Easy ordering experience. Matt clarified a query on the chair with Artek for us and kept us posted on delivery timescales. The chair was delivered ahead of schedule by courier, after Matt had checked... See more

Rated 5 out of 5 stars

Having recently moved to London, I desperately needed some dining chairs for my family. I purchased 4 Kartell Masters chairs but it would take about 3-4 weeks to arrive. I wrote to Matt and asked what... See more

Rated 5 out of 5 stars

Excellent and friendly service from first enquiry and contact. Matt kept me up to date with delivery timescales. The Audo marble coffee table was delivered in perfect condition. The delivery guys help... See more

Company details

  1. Furniture Store

Written by the company

Buy once, keep forever modern furniture and lighting Family-owned, independent retailer of Vitra, Hay, Flos, Carl Hansen, Fritz Hansen, SCP, Foscarini, String Shelving, &Tradition, Ercol, L.Ercolani and many more. Est 2004.


Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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Rated 5 out of 5 stars

Fantastic service and great quality products!

Having recently moved to London, I desperately needed some dining chairs for my family. I purchased 4 Kartell Masters chairs but it would take about 3-4 weeks to arrive. I wrote to Matt and asked what he had in stock and he told me there were 2 in the colors I liked. I asked if he could split the shipment and deliver the other 2 whenever they arrived. He did so swiftly and most efficiently. Fantastic service, great quality products and definitely great delivery. Highly recommended!

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great service and product - highly recommend

Great range of products and the item I chose was significantly cheaper than a competitor, selling the same product. And given the cost of the item, this was a significant real money saving.

Great personal service and interaction with the owner to customise the product and not just have the item listed on the website.

Ordering and payment very easy and delivered on time to exact specification.

Also delivery firm they used was great. Really great, friendly, helpful and efficient guys. Brilliant service from them as well.

All round great experience and compared to competitors, great value for money on a not cheap product.

February 29, 2024
Unprompted review
Rated 5 out of 5 stars

HAY SWIVEL CHAIR

Placed my order when there was a 20% discount and received free shipping. Was kept informed of delivery date and chair arrived as expected. Very pleased with purchase!

February 22, 2024
Rated 5 out of 5 stars

What an amazing Company

What an amazing Company! I would definitely recommend Cimmermann if you wish to purchase great quality furniture. We purchased a Robin Day Armchair from Case Furniture. Matt Cimmermann was extremely helpful and always kept us informed about delivery. He responded to any enquiries really quickly, even out of business hours. The chair is fabulous and we are very happy. Just the best retail experience ever!

February 13, 2024
Unprompted review
Cimmermann logo

Reply from Cimmermann

Hi Kirsty
Thanks for the review that's very kind of you and glad you like the chair its a true classic to be enjoyed for many years to come.
Regards
Matt

Rated 5 out of 5 stars

Very happy! (Hay Moire Rug)

Great and efficient service! Matt was very helpful and responsive from order to delivery and we got a great deal on the beautiful Hay rug that we bought. Will definitely shop with Cimmerman again.

January 25, 2024
Rated 5 out of 5 stars

Exellent service and communication

From the moment I placed the order to the completion, Matt kept me updated with the progress. The delivery guys were also very professional and polite. They contacted me a day before the delivery date and again 30 min. before they arrive.
Thank you for amazing service.

I would recommend the company 100%.

January 23, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Matt was amazing - honest, professional, efficient and couldn’t have been more helpful. So refreshing to know some companies go the extra mile and provide excellent customer service. Very highly recommended. Thank you.

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic business

Fantastic business, great communication, kept me constantly updated on the chairs I purchased. I wish all businesses could provide the same experience! Highly recommend!

January 11, 2024

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