Cimmermann Reviews 197

Matt was brilliant in keeping us up to date about the order and delivery date. Fabulous customer service!

We have bought a few items from Cimmermann in the past and are always impressed by the great service - prompt confirmation of delivery times and excellent communication from Matt.

I ordered 6 Starck Kartell dining chairs and needed them delivered within a certain date due to a family gathering. I contacted Cimmermann and they confirmed that due to customs (which were out of their control) that they couldn’t guarantee delivery before Xmas. When I explained the reason, they got in touch with the company and confirmed that they would keep me posted when the items were dispatched overseas, inform me when they got through customs and would deliver them as soon as they arrived at their end. Could not fault their communication and they kept me posted all the way through. I had the chairs in time, a few days before the family gathering.
Would not hesitate to order from this company again!!!!

Excellent service! So great to be able to communicate quickly and reliably and feel ‘looked after’. Our chairs arrived well packaged and look great 👍

Great service, great price, kept me informed of my order at all times.

Excellent service. The ordering process was seamless and my fabric order was delivered very quickly. I’ll definitely order from Cimmermans again.

I could not recommend Cimmerman more. I ordered 2 Kartell Masters chairs. The pricing was good and the website was very clear, answering any questions I had regarding delivery times, potential customs, etc... The ordering process was easy, and Matt got in touch very quickly to inform me of the timings and estimate delivery date. He kept me updated throughout, and the chairs came in almost a month earlier than initially informed, great service ! Will definitely be using Cimmerman again :)

Makes me happy to support a small business whose business practices put their customers and their experience first.

I highly recommend this company. Matt was so helpful and patient while I was deciding what sofa colour I wanted. Nothing was too much trouble and I was kept in touch with progress once the order was in. I’m thrilled by my new sofa and will use Cimmermann again.

Excellent communication and beautiful products. Recently moved house and done a LOT of on-line shopping. This company is head and shoulders above all others I have dealt with.

I was kept informed of the progress of my order and was asked when it would be convenient to accept the delivery. It was packaged well and I am very pleased with the product.

Wonderful customer service and high end furniture, from a company which cares. I ordered two beautiful bookshelves. When they were delivered, I spotted a manufacturing defect on each one. I contacted Matt at Cimmerman to advise of this. He arranged for new shelves to be delivered and for them to be swapped with the original ones. This was carried out seamlessly. The way customer service used to be. I will order from Cimmerman again, without a moment’s hesitation.

nice people to deal with ; they are seriously interested in their products as evidenced by their regular emails

My second order from Cimmerian adding additional pieces to my String shelving system. I’m loving it so far. Items packaged well with no damage on receipt and delivered in time given. Very pleased and definitely would recommend Cimmermann.

Fantastic experience with great communication throughout and efficient delivery. A service I would definitely recommend :))

Great service and communication. Thank you.

Matt handled my enquiries brilliantly, kept me fully informed throughout the ordering/delivery process, gave first class service and was a real pleasure to deal with.
The beautiful Egg Chair and Footstool arrived today, 12 days earlier than anticipated, and is absolutely perfect.
I unreservedly, highly recommend Cimmermann as a great company to do business with.