Cityluxe Reviews 

55
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I ordered from Cityluxe via two different platforms- their own website (through Instagram) and Shopee. Both packages came incredibly quickly, well packaged and interactions with the company were great... See more

Company replied

Rated 5 out of 5 stars

Long time regular customer, i will always keep coming back here because their showroom is super cozy. They are moving out of the current place. Last day (15th September). Quite sadden from this news... See more

Company replied

Rated 5 out of 5 stars

I love to come here to get my stickers and journal supplies so it’s great for those that love journaling. So if great for journal fans they have tons of supplies for you. Original Travelers noteboo... See more

Company replied

Rated 5 out of 5 stars

A shop that makes you feel like family. One stop for all things stationery! Journals, writing instruments, stickers, ink.. Purchase from them with confidence!

Company replied

Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Stationery Store
  4. Stationery Wholesaler

Written by the company

Cityluxe is a premium gift and stationery store that offers the widest range of fountain pens, sketch pencils, TRAVELER'S notebooks and refills, journals, washi tapes, and stickers in Singapore. Look for your TWSBI, Kaweco, LAMY, Pilot, Parker, Cross, Sheaffer, Faber Castell fountain pens, rollerball and ballpoint pens. We also stock all brands of fountain pen inks, such as Pilot Iroshizuku inks, Noodler's inks, Vinta, Kaweco & Kyoto inks. We also stock premium papers, notebooks and journals such as Leuchtturm1917 & Moleskine notebooks, Sanzen Tomoe River, Kokuyo Century, Yamamoto Iroful, MD Paper, Maruman Mnemosyne & Sketchbooks. We also stock Hightide and Penco stationery and home lifestyle products. Personalise your pens and notebooks with individual name embossing and corporate logo engraving and collect within 24 hours. Visit our showroom to try before you buy. Whether you are new to fountain pens or journaling, or trying to find the perfect gift for your loved ones, get expert advice from our friendly staff. We ship worldwide from Singapore!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

55 reviews

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4.7

All reviews

(55)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience with Cityluxe was…

My experience with Cityluxe was fantastic. I love the merchandise I received and I would buy again and refer Cityluxe to my family and friends. They are super efficient, courteous and easy to contact.

Forever a dedicated customer, Y. Franklin

July 11, 2018
Unprompted review
Cityluxe logo

Reply from Cityluxe

Thank you very much for your support and encouragement! We hope to serve you again soon! :)

Rated 5 out of 5 stars

Great Service

I had a last minute big purchase that I need to receive before their average delivery, and they were able to accommodate. Their delivery partner was also prompt in updating their delays and accommodating to my preferred delivery time.

July 10, 2018
Unprompted review
Cityluxe logo

Reply from Cityluxe

We are happy to be of your service! Thank you for your support!

Rated 5 out of 5 stars

Excellent Service

Excellent quick service. Only 5 days to receiving my order in the UK. Would use them again.

July 3, 2018
Unprompted review
Cityluxe logo

Reply from Cityluxe

We are happy that your order reached you safely and quickly. Thank you for your support! 😊

Rated 5 out of 5 stars

Compliments

Great product, excellent handling and quick delivery. Shopping here is a pleasure :)

June 25, 2018
Unprompted review
Cityluxe logo

Reply from Cityluxe

Thank you very much for your kind support! =)

Rated 5 out of 5 stars

Bullet Journaling Workshop

Enjoyable event. Cityluxe provides a generous supply of material for us to get started. Facilitator was very enthusiastic and keen to share her knowledge with us. Thank you!

June 22, 2018
Unprompted review
Cityluxe logo

Reply from Cityluxe

We are glad to know you enjoyed it. Do look our for our Journaling Festival in July! =)

Rated 2 out of 5 stars

Online store does not have full…

Online store does not have full inventory of the physical store. I hope I could see more fountain pens available online in the future. Staff at the store are not consistent with the current promotion. I was once bought a Conklin pen and does not have a free bottle of ink whereas the free ink still available online.

June 1, 2018
Unprompted review
Cityluxe logo

Reply from Cityluxe

Hi, thank you for your feedback. Indeed, the stocks available online has always been intentionally different from our physical store. In the near future, you will also start to see pens that are only available online and not found at the retail store. We hope that you will find the new fountain pen collections exciting!

As for our store staff missing out on the free ink bottle promotion, please bring your receipt down to the store to redeem it. We apologise for the inconvenience caused. You can also drop us an email to us so that we can follow up on it. Thank you very much for your kind support!

Rated 5 out of 5 stars

Speedy delivery

I purchased a pre-order item, but to my surprise I received it a few weeks earlier. It also came in well-packed. Thank you Cityluxe!

May 24, 2018
Unprompted review
Cityluxe logo

Reply from Cityluxe

Thank you very much for your kind words. We look forward to serving you again!

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