I've read some negative reviews about this company but personally I can't fault them. Website was easy to order from, speedy delivery, helpful courier and A+ product. My builder was very impresse... See more
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Ordered 8. Received 8. Fast delivery. Delivery guy was nice and helped me bring them to neighbours house where these were required. Upon opening the box 2 had small puncture marks on 2 planks, then... See more
Company replied
I've been putting off sorting out my conservatory ceiling but after seeing Claddteck's ceiling cladding I was inspired to buy it. An amazing product, so light and easy to handle. A very quick service... See more
Company replied
Fast delivery, great quality product. I have had these plastic panels before from a different company and half of them arrived damaged. Claddtech wrap theirs in heavy duty cardboard and they all a... See more
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Company details
Written by the company
Based in Burton on Trent, our advanced close cell waterproof bathroom wall panels are the leading alternative to tiles. Exclusive Claddtech designs, a huge variety of shower wall panels and finishing accessories, we offer great prices across retail and trade customers. Our range extends from 5mm ceiling and wall panels to large shower panels that are perfect for full scale bathrooms. Our new collection of Acrylic wall panels are of the highest quality, bringing visually awe inspiring art to life. Come down to see our showroom in Burton Upon Trent, DE14 3NX or enquire online today. Trade Accounts Welcome.
Contact info
Unit 1 + 2 Crown Industrial Estate, DE14 3NX, Burton On Trent, United Kingdom
- 01283 617616
- support@claddtech.freshdesk.com
- www.claddtech.com
4.3
Excellent
370 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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none delivery of trims
I placed an order for cladding panels, which arrived no problem, however my trims did not get delivered,and I received an email to say they had been despatched, but nearly a week had passed and no delivery, I chased them up, and was notified that they had been damaged in transit, however from my email they got delivered in prompt time for my fitter ready for installation on Friday, they went above and beyond keeping me informed by email as to what was happening and I had them the very next day. Well pleased.
November 29, 2022
Reply from Claddtech
Hi Dee, thank you so much for taking the time to leave a review. We are very pleased that your issue was resolved to your satisfaction by our customer service team and you were able to continue with your project. Thank you, Claddtech
The goods arrived within 48hours as…
The goods arrived within 48hours as promised. Unfortunately the panels were slightly damaged and I thought it was going to be tricky to get any correspondence from the company once they had my money.
I got on to them via email and Millie got back to me immediately and arranged to send new panels out to me free of charge.
Would use them again and recommend
December 8, 2022
Unprompted review
Reply from Claddtech
Hi, Thank you so much for taking the time to leave a 5* review. We are so pleased to hear that your issue was resolved to your satisfaction by one of our customer service agents. Your lovely comments have been passed on to this member of staff. Thank you kindly, Claddtech.
Very pleased with the panels and the…
Very pleased with the panels and the customer service was excellent. Although they were packaged really well they were damaged in transit. Our complaint was dealt with urgently and replacements sent quickly.
December 2, 2022
Unprompted review
Reply from Claddtech
Hi, Thank you so much for taking the time to leave a 5 star review. We are very pleased to hear you were satisfied with our service, we will pass your comments onto our customer service team. Thank you kindly, Claddtech Team
Great product great service
Great product for my bathroom,followed by a great service
November 7, 2022
Reply from Claddtech
Hi, Thank you so much for taking the time to leave a 5 star review. We are very pleased to hear you were satisfied with our service, we will pass your comments onto our customer and delivery service team. Thank you kindly, Claddtech Team
Reply from Claddtech
Hi, Thank you so much for taking the time to leave a 5 star review. We are very pleased to hear you were satisfied with our service and products. Thank you kindly, from the Claddtech Team
Item delivered damaged and driver…
Item delivered damaged and driver didn’t knock and left it in garage. Drive off before we could tell him.
December 5, 2022
Reply from Claddtech
Hi Conor, Thank you for taking the time to leave a review. We are so sorry to hear that your items were damaged in transit and the Tuffnells driver did not wait to be notified. If you could get in contact with us via support@claddtech.freshdesk.com then our customer service team can best assist you. Thank you, Claddtech.
Good price, poor packaging and lack of Aftersales contact
The product came damaged as the packaging was inadequate, 4 out the 8 panels were damaged. I tried to call a number of times to report the fault but was unable to get through Luckily using offcuts and where the damage was I managed to make use of the good bits and get the job done.
December 1, 2022
Reply from Claddtech
Hi David, Thank you for taking the time to leave a review. I am ever so sorry to hear your products were damaged in transit by the courier. If you would like to send an email detailing your issue with photographs to support@claddtech.freshdesk.com, one of the team will be able to resolve this for you.
Ordering to delivery was easy and at a…
Ordering to delivery was easy and at a reasonable time.The product is easy to install .Good customer service
December 1, 2022
Reply from Claddtech
Hi, Thank you so much for taking the time to leave a 5 star review. We are very pleased to hear you were satisfied with our customer service and products. Thank you kindly, from the Claddtech Team
Good quality
December 3, 2022
Reply from Claddtech
Hi, Thank you so much for taking the time to leave a 5 star review. Thank you kindly, Claddtech
Great products at a reasonable price…
Great products at a reasonable price and fast delivery.
November 28, 2022
Reply from Claddtech
Hi, Thank you so much for taking the time to leave a 5 star review. We are very pleased to hear you were happy with the quality of our products. Thank you kindly, from the Claddtech Team
Ceiling cladding
I purchased this ceiling cladding to cover a cracked bathroom ceiling instead of getting it replastered and am very pleased with the results. It arrived quickly and is easy to work with ,looks great.
November 25, 2022
Reply from Claddtech
Hi, Thank you so much for taking the time to leave a review. We are very pleased to hear you love the quality of the products. Thank you kindly, Claddtech
Order marked as sent
Order marked as sent. When chasing delivery tried to call never answered the phone slow to respond to emails was told it hadn't been dispatched due to emergency in warehouse. Full refund via PayPal
November 11, 2022
Reply from Claddtech
Thank you so much for your kind review. We are so pleased that you are happy with the service.
Very helpful customer service…
Very helpful customer service ,everything sorted straight away ,would definitely use them again
November 21, 2022
Reply from Claddtech
Thank you so much for your kind review. We are so pleased that you are happy with the delivery and customer service.
Ordered panels and corners
Ordered panels and corners, received panels, corners not been sent, when called to claddtech someone sad it will be sent soon as possible but received only week after
November 18, 2022
Reply from Claddtech
Thank you for your review. I am sorry to hear that was a delay on your order. If you would like to send an email to support@claddtech.freshdesk.com, one of the customer service team will happily look into this further for you.
A Quality Plastic Cladding for kitchen walls
The. Cladding is good quality easy to fix to a kitchen .
We used concrete grey which blended in well with the other colours of the kitchen.
The plastic was not well packed and we were lucky it was not damaged in transit.
November 12, 2022
Reply from Claddtech
Thank you so much for your review. I have also passed your comments onto our warehouse manager re packaging. We are so happy that you agree with the quality of Claddtech Panels!
Excellent service
Excellent service from claddtech. Ordered roofing panels and were delivered quickly and packaged really well.
November 17, 2022
Reply from Claddtech
Thank you so much for your review. We are so pleased your were satisfied with our customer and delivery service!
Good prices and very quick delivery.My…
Good prices and very quick delivery.My last two orders have arrived within 48 hours.Fantastic service.
November 21, 2022
Reply from Claddtech
Thank you so much for your review. We are so pleased your were satisfied with our customer and our fast delivery service!
Delivered in perfect condition by…Packaging and condition
Packaging had failed at the ends. Hanging open with cladding exposed. But it was delivered in perfect condition by Express Parcels.
November 18, 2022
Reply from Claddtech
Thank you so much for your review. I have also passed your comments onto our warehouse manager re packaging and handling during delivery. Thanks Again! :)
Great product at a great price
Great product at a great price! Now delivery has been taken in house a much better experience 👍👍
November 11, 2022
Reply from Claddtech
Thank you so much for your review. We are so pleased your were happy with our products and service.
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