Click Health Reviews 

147
TrustScore 3.5 out of 5

3.4

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Rated 1 out of 5 stars

Not good. Ordered migraine medicine; at great cost. Est. Delivery 90-180 mins. It’s now 5 hours later and no sign of it, no way of contacting them, no dispatch email.

Rated 5 out of 5 stars

Absolutely Incredible service. Understanding, always have full stock, 24/7 even on weekends and sometimes when busy it takes a tad longer, but be assured they will Always show and bring you exactly... See more

Rated 1 out of 5 stars

I paid £3.95 for “1–2 working day” delivery and still have NOT received my order. I placed it on Monday — it’s now Thursday and nothing has arrived. This was time-sensitive medication and the delay i... See more

Rated 5 out of 5 stars

An absolutely life saving experience. We were bed bound and couldn’t get out late night to get any meds. I ordered a whole bunch of medication from these chaps and for an extra fee, they delivered eve... See more

Company details

  1. Pharmacy

Written by the company

Your late night Online Doctor and Pharmacy service offering same day delivery in as little as 90 minutes in London, parts of Hertfordshire and South Buckinghamshire. Our services offer a range of products both prescription and over the counter to include men's health, women's health, sexual health, cold & flu remedies, and general wellbeing products. Order now at www.click-health.co.uk.


Contact info

3.4

Average

TrustScore 3.5 out of 5

147 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(147)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, medicine arrived 2 hours later!

February 21, 2022
Unprompted review
Click Health logo

Reply from Click Health

Dear Mikki,

Many thanks for your kind response.

We are glad that you are satisfied with our work at Click Health as we strive towards bringing a fast and reliable healthcare service to our patients.

Wishing you the best,
The Click Health Team

Rated 5 out of 5 stars

Fantastic

Fantastic, fast and reliable.

February 20, 2022
Unprompted review
Click Health logo

Reply from Click Health

Dear Grouponisascam,

Many thanks for your kind response.

We are glad that you are satisfied with our services. Please email us directly with your order number so we can inform you of further benefits for any future orders.

Wishing you the best,
The Click Health Team

Rated 5 out of 5 stars

Timely delivery

Timely delivery. Smooth shopping experience! Thank you for your service!

February 6, 2022
Unprompted review
Click Health logo

Reply from Click Health

Dear Alexandre,

Many thanks for your kind response.

We are glad that you are satisfied with our services. Please email us directly with your order number so we can inform you of further benefits for any future orders.

Wishing you the best,
The Click Health Team

Rated 5 out of 5 stars

Resourceful, reliable and prompt! all that you need from your pharmacy

The team at Click were incredibly helpful. Despite the medication being in short supply, they emailed to check on alternative options but in the interim period managed to source it from another of their branches - all this on a bank holiday when literally every other pharmacy was closed. They managed to deliver the medication in time!

January 3, 2022
Unprompted review
Click Health logo

Reply from Click Health

Dear AK,
Many thanks for your kind response.

We are glad that you are satisfied with our work at Click Health as we strive towards bringing a fast and reliable healthcare service to our patients. Staff are always on call to go one step further when needed and we are happy that you received your medicines in time

Wishing you the best,
The Click Health Team

Rated 5 out of 5 stars

What a great service

What a great service - we were able to get meds to our clients in a hotel in London today - ThankYou Jess and Hani for all your help with this.

September 25, 2021
Unprompted review
Rated 4 out of 5 stars

I was desperate for anti bacterial eye…

Edit: I was offered a refund for the item and for the service charge. I am delighted by their response and overall can recommend their service to anyone who is in a bit of a desperate situation.
Thank you
I was desperate for anti bacterial eye ointment so I paid Click Health £27 in total to deliver one tube of eye ointment to my address. It has been three hours and no eye ointment has arrived, even though they claimed that It would be delivered between 2-3 hours. Avoid this company at all costs, just get a cab to a pharmacy if you have to, it will be cheaper. They delivered my item after 3 hours and 4minutes. So if that sounds like something you wanna go for then you should go for it.
Furthermore I have been delivered a generic brand of eye ointment but the picture on the website is different. So it is misleading and false advertising.

June 20, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service and very helpful

Our whole family are suffering with the terrible cough and other symptoms after covid. We have received excellent service especially from lead pharmacist, Hani.
Would not hesitate to recommend Click Health!

March 11, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Helped me when I had very bad pain in my knee. They responded fast and bought me my medicine within an hour!
Definitely be using again. Best online service! Thank you Clickhealth

March 6, 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

I was really impressed with how fast they delivered my order. I was also contacted afterwards about the medication I had ordered and informed about how to take it. Very happy with my purchase!

March 4, 2021

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