CLIFTON Reviews 

Shredded Ducks 7s

Great service from Bruce and Jimmy throughout. Quality finish on some really unique items, would recommend!

Good communication and assistance all the way through the order process. The vests are of really good quality. Thank you.

I was entrusted with organising the design and ordering of blazers for our cricket club 150th anniversary. I found Clifton by chance on the internet, I am so pleased I did! The design process was fantastically easy and intuitive. Offering many variations to the design. The ordering was straight forward and clear, once I had the commitment from the players. The most difficult part of the whole process was gathering the measurements from our players! I must admit I was nervous as I placed the order, not being too sure about the quality of the fabric and indeed the tailoring. However, on delivery, I had nothing to worry about, the anniversary blazers.
I was entrusted with organising the design and ordering of blazers for our cricket club 150th anniversary. I found Clifton by chance on the internet, I am so pleased I did! The design process was fantastically easy and intuitive. Offering many variations to the design. The ordering was straight forward and clear, once I had the commitment from the players. The most difficult part of the whole process was gathering the measurements from our players! I must admit I was nervous as I placed the order, not being too sure another quality of the fabric and indeed the tailoring. However, on delivery I had nothing to worry about, the blazers were just fantastic; the design, the fabric and the style. A really positive asset to our celebrations. Thank you so very much Clifton and all the staff who helped me. We are all thrilled and could not recommend the blazers highly enough. were just fantastic; the design, the fabric and the style. A really positive asset to our celebrations. They will be the envy of many other clubs! Thank you so very much Clifton and all the staff who helped me. We are all thrilled and could not recommend the blazers highly enough.

excellent service and communications

Thanks for delivering a high quality product (rugby shirts). Despite various delays due to a small pandemic, when the shirts finally arrived they wre of excellent quality and fit. Lots of very happy mature ex-rugby players can now reminisce with their new shirts!

The products arrived on time and are good quality, however the ordering process can be a little agressive.

I enquired about pricing, and was immediately issued with an invoice and then demands for payment. Way before confirming I had placed an order.

I would encourage a more collaborative/calmer ordering process.

Product was as advertised and arrived within the deadlines.

AVOID AT ALL COSTS!!
Be very wary with this company!
Very unhappy with the service I have received from clifton.

Sent questions asking how the velcro is positioned on the Netball bibs and if this could be changed, the reply was normally in an L shape but yes it can be made to any requirements.

I very specifically requested velcro in a certain size and length for the netball bibs, this was in the same email I sent with the logos so was received and read.

There was no mention of the velcro in the design pack so I was under the impression that it was just for the printing. The bibs arrived and the velcro is too big so if we use them they will ruin our dresses.

I sent pictures showing this and the repeated response I got was I accepted the pack therefore its my fault!!
Then rudely got told they won't be responding to anymore emails!!

Funny enough the velcro didn't arrive in a L shape so they clearly read my email just messed up the measurements and are refusing to admit it.
Will now be taking this to trading standards to get the matter resolved as the goods are not as requested.

EDIT IN RESPONSE

I NEVER SAID WE WERE GOING TO PURCHASE DRESSES FROM YOURSELVES AS WE ALREADY HAD THEM MADE LAST YEAR FROM A DIFFERENT COMPANY AND MY PHOTO WITH THE VELCRO MEASUREMENTS REQUIRED CLEARLY SHOWS OUR PERSONALISED DRESSES.
ALSO I NEVER THREATENED I WAS GOING TO POST A REVIEW, I STATED I WAS GOING TO TRADING STANDARDS WHICH I WILL.
QUITE HAPPY TO PROVE ALL THIS WITH MY EMAILS THAT I SENT.
DO NOT MAKE ME OUT TO BE A LIAR.

2nd response
Not in captials for your convenience.
As previously mentioned At no point did I never mention buying dresses from you.
I gave you a brief of my requirements in my emails with a detailed photo of measurements.
At no point have I been threatening towards your staff and at no point have you bent over backwards to help, all you have done is blamed myself.
I have also screenshot your comments each time to show how you have been editing them.

Nothing short of amazing. They were super accommodating to our quick turn around time and the jackets were high quality. Thank you thank you thank you!!

There was lack of communication between the company and myself with late orders. I had to do all the chasing

Great, friendly, efficient service. Would highly recommend.

Great product, great service

Straight forward and easy to order. They helped us get all the appropriate measurements.
But most importantly, the finished products are tremendous. Really well done and we are really happy.

Very easy to work with, great quality shirt!

Excellent Work

So helpful, couldn’t recommend Clifton clothing enough! They let us personalise our design, kept the cost down and were really flexible when we had last minute changes, will definitely use them again

Our new Golf Society playing shirts have now arrived for our forthcoming tour to Abu Dhabi & Dubai. Can't wait to wear them on the course.

Thanks once again to Clifton for another great product and fantastic service.

A truly woeful experience and product, use Clifton if you have to, but have these expectations:

1. Expect very cheap materials. I ordered chinos and they were 100% polyester, cheap and nasty.

2. Don't expect a refund. The T&C's make it extremely difficult to get a refund of any sort, even if the products you receive are not as you ordered. Read carefully!

3. Expect to wait. While production and delivery is fast, any dealings with customer services is extremely slow and even obstructive.

4. Expect poor sizing and production errors. Samples are an ABSOLUTE MUST as sizing charts are useless. My order was manufactured 4 inches too big and it took them months to accept this error, still denying a refund.

5. Expect to be deceived. This China-based company provided me with the wrong fabrics, denied and ignored my requests for a refund. I was left feeling as though I could at any moment have communications cut and be left with only the incorrect and mismanufactured products I received. It took me 6 months to finally receive a replacement, which was not the solution I wanted.