Closure London Reviews 

8,859
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 3,088 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products, often noting they are comparable to well-known brands but at more competitive prices. Many people appreciate the excellent value for money and the prompt, efficient delivery service, with orders arriving quickly. Reviewers are generally satisfied with the product selection and the comfortable fit of the clothing. However, some customers also noted issues with product quality, such as manufacturing faults, poor stitching, or items not holding up after minimal wear. Additionally, a few people experienced difficulties with returns, unhelpful customer service regarding missing items, or unexpected charges for delivery. Sizing was also a concern for some, with garments not always being true to size or consistent.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the excellent fit, good... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of clothing and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Order

Customers had ambiguous experiences with order, with many praising the ease of ordering and quick delivery,... See more

Price

Reviewers mention positive feedback about price, often highlighting the good quality items at reasonable or... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered a hoodie & shorts set which arrived quickly & well packaged. The products are good quality the only thing I wasn’t overly keen on was the transfer writing on the hoodie. Would have been bet... See more

Company replied

Rated 5 out of 5 stars

1st time purchaser. Good selection on website which was easy to use, reasonably priced and goods arrived promptly. Products appear to be good quality just as good as well known sports brands but a lot... See more

Company replied

Rated 5 out of 5 stars

Always love this brand great fit if your stocky or broader on the shoulders and back, only bad thing if your ordering from ireland cost of customs and taxes ends up not worth it all

Company replied

Rated 5 out of 5 stars

Amazing customer support. Got help from a man named Sean with an unusual problem. Fixed the problem with ease. Would recommend shopping with this company, Closure London, as customer service is next t... See more

Company replied



Company details

  1. Clothing Store

Written by the company

Closure London - We make clean-cut, modern essentials. Shop now for T-Shirts, Hoodies and Joggers.


Contact info

4.2

Great

TrustScore 4 out of 5

9K reviews

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Asks customers to review

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4.2

All reviews

(8,859)

3,093 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality great shoe

Great quality great shoe

July 7, 2026
Closure London logo

Reply from Closure London

Hello Archibald,

We appreciate you sharing your positive experience with us! We are so happy to hear that you are pleased with the excellent quality of the footwear. Thank you again for shopping with us.

Thank you again for shopping with Closure London.

Thank you,

Liberty,

Team Closure London

Rated 5 out of 5 stars

Great quality

Fast delivery, very good quality, true to size

July 6, 2026
Closure London logo

Reply from Closure London

Good afternoon,

We're so pleased you're happy with the quick delivery, excellent quality, and accurate sizing. Thank you for your wonderful feedback! We appreciate you shopping with us.

Thank you again for shopping with Closure London.

Thank you,

Natalie,

Team Closure London

Rated 5 out of 5 stars

Love the twin set fits perfectly and…

Love the twin set fits perfectly and the price was great would definitely recommend

July 21, 2026
Unprompted review
Closure London logo

Reply from Closure London

Good afternoon Paul,

We're so happy to hear you love the twin set and that it fits perfectly! We're also glad you found the price great and appreciate your recommendation.

Thank you again for shopping with Closure London.

Thank you,

Liberty,

Team Closure London

Rated 1 out of 5 stars

Went to old address and never saw it

Went to old address and never saw it. Website and my fault for not checking

July 21, 2026
Unprompted review
Closure London logo

Reply from Closure London

Hi Jim,

We sincerely apologize for the confusion regarding our address. We are actively working to update all online information to prevent this from happening again.

Thank you again for shopping with Closure London.

Thank you,

Team Closure London

Rated 5 out of 5 stars

We ordered a puffer jacket for my 12…

We ordered a puffer jacket for my 12 year old jacket. Jacket arrived, it was lovely and she fell in love with it. On trying it on, she noticed the pressing button on one side of the jacket was dislodged from the jacket. I guess it may have been a manufacturer defect. Closure Ldn was so kind to replace the jacket without any additional charges.
It was very easy to deal with customer service and theu were very timely with their response. I wont hesitate to shop with them again.Much appreciated.

July 9, 2026
Unprompted review
Closure London logo

Reply from Closure London

Hey Tyn ,

We are so pleased to hear that your daughter loved her puffer jacket and that we were able to promptly resolve the issue with the dislodged button. Ensuring our customers are happy with their purchases and our service is incredibly important to us. We appreciate you taking the time to share your positive experience with our customer service team. Your kind words mean a lot, and we look forward to welcoming you back for future purchases!

Thank you again for shopping with Closure London.

Thank you,

Natalie

Team Closure London

Rated 5 out of 5 stars

Timely delivery

Timely delivery

Great materials

July 7, 2026
Closure London logo

Reply from Closure London

Hi Kunmi,

We truly value your positive feedback!

We are so glad to hear you appreciated our timely delivery and the quality of our materials!

We hope you enjoy your Padded Nylon Smart Jacket (Stone), Faux Wool Zip Jacket (Stone) and the Smart Zip Faux Wool Jacket (Brown)!

Thank you again for shopping with Closure London.

Many thanks,

Natalie

Team Closure London

Rated 5 out of 5 stars

Really pleased 👌

Great items, good sizing, quickly delivered

July 3, 2026
Closure London logo

Reply from Closure London

Hi Joe Banks,

Thank you for your wonderful feedback!

We're so pleased you're happy with your Pace Performance Twinsets (Vapour Green/Charcoal & Pink/Iron Grey), sizing, and speedy delivery. We appreciate you shopping with us.

Thank you again for shopping with Closure London.

Many thanks,

Jonathan

Team Closure London

Rated 5 out of 5 stars

Great product

Great product. Fast delivery

July 6, 2026
Closure London logo

Reply from Closure London

Hi Steve,

We truly appreciate your positive feedback.

We're so happy to hear that you enjoyed our Pace Performance Twinset (Aqua/Charcoal) and the fast delivery!

Thank you again for shopping with Closure London.

Many thanks,

Sean

Team Closure London

Rated 5 out of 5 stars

Great Buys.

Bought two outfits as gifts for my son. Fabric, design and prices are exceptional. My son was very pleased with the purchases.

July 6, 2026
Closure London logo

Reply from Closure London

Hi JB,

Thank you for taking the time to share your wonderful 5-star experience with us!

We are so pleased to hear that your son was delighted with the outfits of our Pace Performance Twinset (Vapour Green/Charcoal) and that you found the fabric, design, and prices to be exceptional. We truly appreciate your kind words!

Thank you again for shopping with Closure London.

Many thanks,

Natalie

Team Closure London

Rated 1 out of 5 stars

Avoid can't get refund on complete order which didn't arrive

Never arrived and won't reply to emails. Gonna need my credit card company to retrieve my cash. Avoid

July 6, 2026
Closure London logo

Reply from Closure London

Good afternoon Andrew,

Hope you're having a great day!

We've taken a look into your account, and we can see that you have spoken with a member of our support team regarding your isolated case.

Upon reviewing the case notes, we can see that your case has now been resolved.

Can you kindly follow up with our support team regarding the next steps?

Thank you again for your patience and cooperation.

Kind regards,

Team Closure London

Rated 4 out of 5 stars

Nice clothes

Nice clothes, well made good value and prompt service.

July 6, 2026
Closure London logo

Reply from Closure London

Hi Rodney,

Thank you for your positive feedback!

We're so pleased to hear you appreciate the quality and value of our Pace Performance Twinset (Vapour Green/Charcoal), and that you received prompt service.

Thank you again for shopping with Closure London.

Many thanks,

Natalie

Team Closure London

Rated 5 out of 5 stars
Closure London logo

Reply from Closure London

Hello Glynn,

Thank you for sharing your positive feedback!

We are so pleased to hear that you are happy with both the Relaxed Crinkle Twinset (Stone) and its price. We appreciate your support.

Thank you again for shopping with Closure London.

Many thanks,

Liberty

Team Closure London

Rated 4 out of 5 stars

Good quality

Ordered couple of shirts for my son, delivered on time and the quality of clothes is good.

July 6, 2026
Closure London logo

Reply from Closure London

Hello Mrs Vidya Aluru,

Thank you for sharing your positive feedback!

We're so happy to hear that the Citrus T-Shirt (Off White) and the Fallen Angel T-Shirt (Charcoal) for your son arrived on time and that you're pleased with the quality of the clothing.

We hope you enjoy your Tonal Core Logo Open Hem Tracksuit (Espresso)!

Thank you again for choosing to shop with Closure London.

Many thanks,

Liberty

Team Closure London

Rated 5 out of 5 stars

Really happy with all of the clothes…

Really happy with all of the clothes I’ve bought from closure london. Great quality, love the fast delivery time!

July 20, 2026
Unprompted review
Closure London logo

Reply from Closure London

Hi Ian,

We appreciate you sharing your positive experience with us!

We're delighted to hear that you're happy with the quality of our clothes and our fast delivery time. Thank you for your kind words.

Thank you again for choosing to shop with Closure London.

Many thanks,

Jonathan

Team Closure London

Rated 5 out of 5 stars

Great quality great value

Great quality great value I’ve got all colours

July 20, 2026
Unprompted review
Closure London logo

Reply from Closure London

Hi Mr Steven Smale,

Thank you for your fantastic 5-star review!

We are so happy to hear that you love our products so much that you've collected them in every colour. Your satisfaction with the quality and value means a lot to us.

Thank you again for shopping with Closure London.

Many thanks,

Natalie

Team Closure London

Rated 5 out of 5 stars

Always well made and good value for…

Always well made and good value for money.

July 6, 2026
Closure London logo

Reply from Closure London

Hello SC,

Thank you for your fantastic feedback!

We are so pleased to hear that you consistently find our products to be of excellent quality and great value.

We hope you enjoy your Double Pocket Tech Short (Navy), Endurance Short (Steel Blue), Smart Tech Chino Short (Steel Blue) and the Premium Short (Navy)

Thank you again for shopping with Closure London.

Many thanks,

Liberty

Team Closure London

Rated 5 out of 5 stars

Excellent …

Delivery on time and a great quality product 👌

July 20, 2026
Unprompted review
Closure London logo

Reply from Closure London

Hey mark,

Thank you for your wonderful feedback.

We're so pleased to hear that your delivery arrived on time and that you are happy with the excellent quality of your product!

Thank you again for shopping with Closure London.

Many thanks,

Sean

Team Closure London

Rated 5 out of 5 stars

Good shorts

Good shorts, they fit well competitive price delivered promptly.

July 6, 2026
Closure London logo

Reply from Closure London

Hi Alan,

Thank you for your positive feedback!

We're delighted to hear that you found the 9" Performance Short (Black) to be a good fit and that you were happy with the competitive price and prompt delivery.

Thank you again for shopping with Closure London.

Many thanks,

Jonathan

Team Closure London

Rated 1 out of 5 stars

Overall poor experience

Overall poor experience.

Quality is subjective, i get that but between loss of shipping and return shipping i was out of pocket considerably for returning products that were not wearable due to the quality.... because of this I can not buy from this company again, i cant take the risk of being out of pocket for clothing of low quality. If free returns labels were supplied i might have tried alternate options, at the very least I wouldnt feel the need to leave a bad review because i do understand everyone has a different perception of quality

July 20, 2026
Unprompted review
Closure London logo

Reply from Closure London

Good afternoon Chris,

Thank you for taking the time out to share your recent shopping experience.

To progress and handle your enquiry as quickly as we can, could you please send an email with the reference TP-RtNSpNqTy21726 - hello@closurelondon.com

This will allow our dedicated Customer Service team to log and raise a case number for you.

Once again we would like to thank you for your patience and cooperation.

Kind regards,

Team Closure London

Rated 5 out of 5 stars

Great quality clothing at a great…

Great quality clothing at a great price. The clothes are made of great quality materials. Quick delivery.

July 6, 2026
Closure London logo

Reply from Closure London

Hey James,

We appreciate you sharing your positive feedback! We're delighted to hear you find our clothing to be of great quality and at a great price, and that your order arrived quickly.

Thank you again for shopping with Closure London.

Thank you,

Sean

Team Closure London

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