CMT Group Reviews 

110
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Darius, our main point of contact is always helpful and polite. We know we can rely on Darius, if we have any questions regarding items and or lead times. We cannot thank him enough for his help and h... See more

Rated 5 out of 5 stars

We used CMT for a bunch of different items for one of our construction sites in London. The office staff are polite and friendly and always willing to go the extra mile. Delivery is really quick too a... See more

Company replied

Rated 5 out of 5 stars

I needed an access platform ASAP. Kimberley was extraordinarily helpful and within 3 hours our account was set up and I could rest easy knowing that this was sorted out. The original size was unavaila... See more

Company replied

Rated 5 out of 5 stars

Rang to place an order and spoke to the lovely Charli who advises items were out of stock, she took the time to find better suitable replacements, and looked out for my order, returned my call to doub... See more

Company replied

Company details

  1. Construction Equipment Supplier

Written by the company

CMT is an importer and distributor of construction tools and equipment, including diamond blades, groundwork tools, safety clothing , PPE, janitorial and site welfare products, traffic management and rail equipment. We are a 'one-stop supplier' for all your needs on site, with unrivalled service and the fastest delivery in the industry - full stop.


Contact info

4.9

Excellent

TrustScore 5 out of 5

110 reviews

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4.9

All reviews

(110)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

My contact is Conor Diss and he is…

My contact is Conor Diss and he is reliable, helpful and has exceptional Cusotmer Service. Very rarely have problems, but if we do they are always corrected promptly and hassle free. Conor is friendly and professional, would recommend.

June 7, 2022
Unprompted review
Rated 5 out of 5 stars

First class service

First class service. Placed an urgent order yesterday and was all here when I arrived this morning.
Amazing service, great staff and would highly recommend.

Great Stuff 👌👌👌👌👌

May 12, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, quick delivery and easy to deal with. Darius who looks after our account, is extremely reponsive , knowledgable and friendly.
We get what we need, when we need. Nothings an issue!

February 7, 2022
Unprompted review
Rated 5 out of 5 stars

Customer Service

Rhianna.
Amazing, thank you for your super customer service.
We work in a fast paced business, she quite easily keeps up with our demands and ever changing circumstances. Product knowledge 10/10. If this were a exam she would be graded A star.

January 25, 2022
Unprompted review
CMT Group logo

Reply from CMT Group

Thanks for your review! I'm thrilled to hear you are pleased with our service, and I will make sure you comments get passed on to Rhianna. If you need to get in touch, your dedicated account manager is just a call or email away. We really appreciate your ongoing business and support.

Rated 5 out of 5 stars

Excellent Service - Total Plant Ltd

I have been working for Total Plant since October and with every order I have raised the level of customer service is always outstanding!

Our account manager Rhianna is always great to communicate with and promptly deals with any quotes and questions I may have, This makes the ordering process really straight forwards and easy to use.
Further to this I then receive order acknowledgment very quickly back from Rebecca at sales and even with orders placed after 3pm they are ready and waiting for me in the Office for 07:30 the next morning! 10/10 and above for Speed and excellent service.

January 25, 2022
Unprompted review
CMT Group logo

Reply from CMT Group

Hello Ryan, thanks for your review! I'm glad you are pleased with our service and I will make sure you comments get passed on to both Rebecca and Rhianna. If you need to get in touch, your dedicated account manager is just a call or email away. We appreciate your ongoing business and support.

Rated 5 out of 5 stars

Excellent business to work with they go the extra mile

Excellent business to work with. They kindly donated a door intercom system to a local charity I was working with. They didn't hesitate to send an alternative when due to no fault of theirs we weren't able to install the product in the building.
First class customer service, super fast responses and they really went the extra mile/

December 16, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Thanks for your review! We take our commitment to our local communities seriously and it was great to be able to help out. If there is anything more we can help you with we're just a call or email away.

Rated 5 out of 5 stars

Excellent service and fast delivery!

November 12, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Thanks for your review Dean! We're glad to hear you're pleased with our service. If you need to get in touch, we're just a call or email away. Thank you for ongoing business and support.

Rated 5 out of 5 stars

Fantastic service from CMT and Charli…

Fantastic service from CMT and Charli Cocklin in particular.

October 29, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Hello Sam, Thank you very much for your feedback! I will be sure to pass that on to Charli. We really appreciate your ongoing business and support.

Rated 5 out of 5 stars

I got biscuits from Ms Cocklin

I got biscuits from Ms Cocklin, proper chuffed

September 23, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Michael, thanks for your review, we hope you enjoy the biscuits. Don't forget to stock up on tea and coffee to go with them! If we can be of any further help, your dedicated account manager is just a call away.

Rated 5 out of 5 stars

Rebecca is always so helpful and always…

Rebecca is always so helpful and always responds - my orders never get missed :)

August 20, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Hi Abbie, thanks for your review! I'll make sure to pass your comments on to Rebecca. We really appreciate your ongoing business and support.

Rated 5 out of 5 stars

Great service

Great service, I always deal with Rebecca Dewar always happy to help!

August 16, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Thanks for your review, Eoin! I'm glad you're pleased with our service, and I've passed your comments on to Rebecca. If you need to get in touch, your dedicated account manager is just a call or email away.

Rated 5 out of 5 stars

Rebecca & Demi

just wanted to leave a review to mention how helpful & valuable Rebecca & Demi both are to the team, I've had the odd issue in the past with other members of staff / with the online ordering system but now I tend to order everything through the 2 of them, they make it clear what is being ordered, when it will come and notify me of any issues there might be with stock etc (which is rare) both of them do a great job & couldn't do any better in terms of customer service & efficiency, one of them is always back to me within minutes of me sending an email usually. thanks girls

August 16, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Hi Regan, thanks for your review! I'll make sure to pass your comments on to Rebecca and Demi. If you are able to get in touch with our dedicated online portal team, we would love to help out with any difficulties you've encountered. We really appreciate your ongoing business and support.

Rated 5 out of 5 stars

I deal with Rhianna and she is an…

I deal with Rhianna and she is an absolute top banana, she is super helpful and super friendly, perfect service! if CMT don't stock what I need then she will go out of her way to find it for me ! you cant get better than that :)

April 27, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Thanks for your review, Meg! I'm glad you're pleased with our service, and we look forward to your ongoing business in these uncertain times. If you need to get in touch, your dedicated account manager Rhianna is just a call or email away.

Rated 5 out of 5 stars

Fantastic service from 1st contact…

Fantastic service from 1st contact right through to delivery. Natalia dealt with my order with quick response and professionalism. Client is extremely pleased with the quality and with the fast lead time.
I can highly recommend CMT and will use again for future orders
Thank you

April 23, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Danny, we're glad you're pleased with our service and speed of response, and thanks so much for your business. I'll make sure to pass on your comments to the team.

Rated 5 out of 5 stars

Great customer service

Had a problem with delivery due to courier and was dealing with Emma from customer services, she dealt with the issue very quick and got everything sorted. thanks Emma :)

February 24, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Andrew, thanks for your review! I'm sorry to hear you had a challenge with your delivery, we're constantly improving - I'll make sure to pass on your appreciation to the Customer Support team. If we can be of any further help, your dedicated account manager is just a call away.

Rated 5 out of 5 stars

Great Company

I have worked with CMT for sometime now, I work with Conor on a day to day basis, fantastic service, great guy, nothing is ever a issue! I Cannot fault CMT as a whole, I would highly recommend this company.

February 23, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Thanks for your review Darren, I'll make sure to pass your comments on to Conor and the team. We really appreciate your business, and if you need to get in touch, we're just a call or email away!

Rated 4 out of 5 stars

Very Helpful and reliable company.

Very Helpful and reliable company.

Big Thanks to Rhianna and Travis for delivering consistent service all year round

February 19, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Hi Joshua, we're glad you're pleased with our service and reliability, and thanks so much for your ongoing business. I'll make sure to pass on your comments to the team.

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