CMT Group Reviews 

110
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Darius, our main point of contact is always helpful and polite. We know we can rely on Darius, if we have any questions regarding items and or lead times. We cannot thank him enough for his help and h... See more

Rated 5 out of 5 stars

We used CMT for a bunch of different items for one of our construction sites in London. The office staff are polite and friendly and always willing to go the extra mile. Delivery is really quick too a... See more

Company replied

Rated 5 out of 5 stars

I needed an access platform ASAP. Kimberley was extraordinarily helpful and within 3 hours our account was set up and I could rest easy knowing that this was sorted out. The original size was unavaila... See more

Company replied

Rated 5 out of 5 stars

Rang to place an order and spoke to the lovely Charli who advises items were out of stock, she took the time to find better suitable replacements, and looked out for my order, returned my call to doub... See more

Company replied

Company details

  1. Construction Equipment Supplier

Written by the company

CMT is an importer and distributor of construction tools and equipment, including diamond blades, groundwork tools, safety clothing , PPE, janitorial and site welfare products, traffic management and rail equipment. We are a 'one-stop supplier' for all your needs on site, with unrivalled service and the fastest delivery in the industry - full stop.


Contact info

4.9

Excellent

TrustScore 5 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(110)

4 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well done Rhianna.

Well done Rhianna.
Good service, good job.
Keep going!

February 19, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Thanks for your review! I'll make sure to pass your comments on to Rhianna. I'm glad you're pleased with our service. If you need to get in touch, your dedicated account manager is just a call or email away!

Rated 5 out of 5 stars

Amazing customer service from CMT

I have been using CMT as a main PPE provider for my company for almost 2 years now, I have dealt with a few account managers who have been incredibly helpful and always gave great customer service. My current account manager is Rhianna who is amazing! No request is too much for her and she always goes above and beyond, we're very lucky to have her as an account manager!

February 19, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Thanks for your review Talia! I'll make sure to pass your comments on to Rhianna. I'm glad you're pleased with our service and delivery. If you need to get in touch, your dedicated account manager is just a call or email away!

Rated 5 out of 5 stars

Karen International account Manager…

Karen International account Manager very professional, look after customers, any problems or issues, happy to Help:)It is pleasure to work with Her as a costumer.
Cmt as a company highly recommending professional tools specialist ,deliveries on time ,quality products no issues at all thanks

February 19, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Hi Grzegorz, thanks for your review, and your ongoing business! If we can be of any further help, Karen as your dedicated account manager is just a call away.

Rated 5 out of 5 stars

Great Customer Service

I deal with Rhianna in your office and cannot speak highly enough about the level of service that is offered. Quotation and confirmations are always extremely quick and any issues are always dealt with. She is a credit to the company. A pleasure to speak to and deal with.

February 12, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Hi Craig, thanks for your review, and your ongoing business! If we can be of any further help, Rhianna as your dedicated account manager is just a call away.

Rated 5 out of 5 stars

Great company with fast efficient…

Great company with fast efficient delivery.
Great account managers.
Great products.
Great prices.
Would highly recommend.

February 9, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Bogdan, we're glad you're pleased with our service and prices, and thanks so much for your ongoing business. I'll make sure to pass on your comments to the team.

Rated 5 out of 5 stars

I have been using CMT for four years

I have been using CMT for four years. They are the best contractors suppliers by far. Their delivery's are always promt. I deal with Charli in sales. If every person I spoke to on the phone from other companies were as helpful and knowledgeable as her my job would be alot easier. She is a massive credit to CMT!

February 5, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Thanks for your positive review, Jay! I'm glad you're pleased with our delivery service, and we appreciate your ongoing business especially in these uncertain times. If you need to get in touch, your dedicated account manager is just a call or email away.

Rated 4 out of 5 stars

Great Service All Round

Rhianna, one of the account managers is a real credit to the company, she is always extremely helpful and supportive. The level of customer service I receive on a daily basis is fantastic. Being able to have a next day delivery service is a huge bonus.

January 31, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Gail, thanks so much for your ongoing business! If we can be of any further help, Rhianna as your dedicated account manager is just a call away.

Rated 5 out of 5 stars

Great , speedy delivery of what was needed

I have ordered PPE from CMT a number of times now and they've been great every time. However, I ordered some PPE on line yesterday at 1530 and it was on my door step at 1515 today, free delivery in less than 24 hours! Thats great! Thank you from a confirmed customer.

January 29, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Hi Jim, thanks so much for your ongoing business! If we can be of any further help, your dedicated account manager is just a call away.

Rated 5 out of 5 stars

Great friendly customer service by…

Great friendly customer service by Claire Durant. Very quick to answer any queries. Nearly always next day delivery which cant be faulted. A pleasure to deal with.

January 28, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Kellie, we're glad you're pleased with our service, and thanks so much for your ongoing business. I'll make sure to pass your comments on to Claire!

Rated 5 out of 5 stars

Super Customer Service with all…

Super Customer Service with all involved keen to ensure a great service. Ordered and received the same day! Thank you.

January 25, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Jade, thanks for your review! We're glad you're pleased with our service, and we're constantly improving - I'll make sure to pass on your appreciation to the Customer Support team. If we can be of any further help, your dedicated account manager is just a call away.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, next day delivery. The account Manager Claire Durant was really helpful, proactive & a great level of customer service. Credit to the company

January 20, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Jonathen, we're glad you're pleased with our service, and thanks so much for the review. I'll make sure to pass on your comments to Claire!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, next day delivery. The account Manager Ben Hunt was really helpful, product info given and order placed within minutes. Payments teams were equally as pleasant

January 20, 2021
Unprompted review
CMT Group logo

Reply from CMT Group

Thanks for your review, I'll make sure to pass your comments on to Ben and the Finance team. I'm glad you're pleased with our service and delivery. If you need to get in touch, your dedicated account manager Ben is just a call or email away!

Rated 5 out of 5 stars

Great service and a knowledgeable team…

Great service and a knowledgeable team who provide a a great next day delivery service. I would like to give a mention to Conor Diss who sorts my sites and I out on a daily basis. Conor is always friendly and is always approachable for any enquiry, and nothing is ever too much hassle for him.

December 18, 2020
Unprompted review
CMT Group logo

Reply from CMT Group

Thanks for your review, Andrew. I'm glad you're pleased with our service, and we look forward to your ongoing business in these uncertain times. I'll make sure to pass on your comments to Conor! If you need to get in touch, your dedicated account manager is just a call or email away.

Rated 5 out of 5 stars

Excellent service and 1st class staff…

Excellent service and 1st class staff always looking to help. Special thanks to Conor Diss for your amazing work and support! keep up the good work CMT

December 18, 2020
Unprompted review
CMT Group logo

Reply from CMT Group

Hi Frank, thanks for your review! We appreciate all your business over the years and look forward to continuing to support you through 2021 and beyond. I'll make sure to pass on your comments to Conor and the team.

Rated 5 out of 5 stars

Always a fast and efficient service…

Always a fast and efficient service next day delivery

December 18, 2020
Unprompted review
CMT Group logo

Reply from CMT Group

Teresa, thanks for your review, and your ongoing business in these uncertain times. I'll make sure to pass on your comments to the team!

Rated 5 out of 5 stars

Been dealing with Demi @ CMT and…

Been dealing with Demi @ CMT and getting great service, even getting same day deliveries on urgent and short notice equipment orders. Very highly recommended and Demi always quick to respond to requests. Thank you.

December 18, 2020
Unprompted review
CMT Group logo

Reply from CMT Group

Tim, thanks for your review! We're glad you're pleased with our service, and we're constantly improving - I'll make sure to pass on your appreciation to Demi and the rest of the team. If we can be of any further help, your dedicated account manager is just a call away.

Rated 5 out of 5 stars

Great service and excellent products…

Great service and excellent products when we used them for supplies on PPE during first lockdown. Still a great company, we continue to use

December 18, 2020
Unprompted review
CMT Group logo

Reply from CMT Group

Anthony, we're glad you're pleased with our service and products, and thanks so much for the ongoing business. If we can be of any further help please drop us a line!

Rated 5 out of 5 stars

Impressed by great service and speedy delivery!

We used CMT for a bunch of different items for one of our construction sites in London. The office staff are polite and friendly and always willing to go the extra mile. Delivery is really quick too and we were impressed they can get pretty much anything delivered next day or even same day on our London site! Definitely recommend and will be using them again, they are great for PPE as well.

December 15, 2020
Unprompted review
CMT Group logo

Reply from CMT Group

Anna, we're glad you're pleased with our service, and thanks so much for your ongoing business. I'll make sure to pass your comments onto the team!

Rated 5 out of 5 stars

Great customer service from Claire Durant!!!

Great customer service!
I dealt with Claire Durant for the majority of my order she went above and beyond her role to deal with my issue great customer service and people skills. Claire kept me iformed throughout the whole process and added great confidence in me to shop with the company again. She called me to make sure everything she said had been done and chased up as and when needed.left me with her direct dial to contact for easier contact. Great experience with the company thanks to Claire fantastic service provided.

November 30, 2020
Unprompted review
CMT Group logo

Reply from CMT Group

Thanks for your review, Safina! I'm glad you're pleased with our service, and we look forward to your ongoing business in these uncertain times. If you need to get in touch, your dedicated account manager is just a call or email away.

Rated 5 out of 5 stars

Happy Customer

Lovely customer service.
A pound more than your regular shop, but CMT has top quality products.
Overnight dispatch made me even more happy of their service.

November 18, 2020
Unprompted review
CMT Group logo

Reply from CMT Group

Stefan, thanks for your review! We're glad you're pleased with our products and service, and we're constantly improving. Feel free to discuss prices with your dedicated account manager - we're just a call away.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look