Very poor service. Paid for express delivery (2-3 days) for a cocktail set and arrived 6 days later. Tried emailing, Facebook and instagram but no response whatsoever. Set was for a present that wknd... See more
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Absolutely love these kits ! My good friends bought me the espresso martini set for my 50th - love the way its presented - all the ingredients are there with full instructions - and so delightfully pa... See more
Company replied
I ordered a whiskey sour set for my dad for Father’s Day. I had a little issue with the delivery and contacted cocktail crates who were quick and fabulous at sorting it all out in time! My dad was thr... See more
Company replied
Tbh my package arrived a little damaged but I think it might have been a Royal Mail issue rather than your company … A little disappointing…that said contents were as advertised so no surprises …
Company details
Written by the company
Cocktail Crates is the premier destination for cocktail gift boxes and cocktail subscriptions. With a wide variety of cocktails available, from the best selling Pornstar Martini and Espresso Martini, to an extensive range of fruit based Tiki cocktails or flavoursome gin and tonics - Cocktail Crates has something to offer every taste! Each cocktail box is hand packed and presented in the highest quality magnetic gift boxes to match the premium spirits within. Delivery is direct to your door, enabling high quality cocktails to be created in the comfort of your own home.
Contact info
United Kingdom
- www.cocktailcrates.co.uk
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Replied to 60% of negative reviews
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Very expensive for what you get in the…
Very expensive for what you get in the cocktail set. I had assumed you'd get a glass for the price as shown in the pictures. But you don't. Won't be buying again unfortunately.
Fast efficient service kept informed…
Fast efficient service kept informed every step of the way
Very disappointing.
Nice packaging.
Having only recently returned home from Singapore we were looking forward to enjoying this world famous Raffles Long Bar cocktail once more.
Sadly, some of the ingredients necessary to make a proper Singapore Sling were missing from the box.
Very disappointing.
Great birthday gift
Great birthday gift which was beautifully package and delivered promptly. Will use again.
Arrived on time and contents as…
Arrived on time and contents as expected. Good packaging.
Tbh my package arrived a little damaged…
Tbh my package arrived a little damaged but I think it might have been a Royal Mail issue rather than your company …
A little disappointing…that said contents were as advertised so no surprises …
Lovely quality and delivered very fast
Excellent birthday gift for my friend. Spicy margs at the weekend!
Even better …
Just as advertised,in fact I would say looks even better in real life.
Avoid At All Costs - Money Taken But No Goods Received
Avoid. Placed an order which has not been shipped but money has been taken. No way of contacting them as no-one answers email. Am having to raise a chargeback on my credit card. Avoid, Avoid, Avoid! Probably a scam. Have reported them to Shopify. They are also on NotOnTheHighStreet and will ask for them to be removed on their site too.
An excellent selection of gifts in a…
An excellent selection of gifts in a niche area. Communication was clear and helpful.
The presentation of the box & all the…
The presentation of the box & all the different bottles were presented very well . The box was of high quality. X
Arrived quickly and looked good
Mocktails better than our cocktails!
The mocktail crate was absolutely lovely. Brilliant for a 30th birthday celebration for a pregnant lady.
Drinks were so good we all preferred them to the cocktails we were drinking!
Would highly recommend purchasing.
A very unsatisfied customer
I received my cocktail box which was attractively packaged and on time. However, not all contents were in the box. I emailed Cocktail Crates that day and have had no reply. I emailed again yesterday this time with photographs, to 2 different email addresses and still no response. They have no customer service phone number and do not allow returns.
i also found their Facebook page and although quite old, the comments I was able to see were all disparaging. A very unhappy customer.
Perfect gift
Bought the margarita set for my SILs birthday. Very swift delivery and my SIL loved it! She said it was an amazing gift and the photo of the cocktail looked delicious!
Oh yes it was
Wrong alcohol and ingredients packaged
Delivery was fine and as expected. Box is small and the wrong alcohol was packaged for the chosen cocktail. Makes the entire point of getting a cocktail box redundant😂.
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