CODE Student Accommodation Reviews 107

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

My daughter was made very welcome when she lived at code. Personally we found all the staff members in the office very friendly and could not have helped more. They were very supportive and sorted out... See more

Company replied

Rated 5 out of 5 stars

Great studio apartment spacious included a full size oven, Tv (license needed) & small sofa . Washing machines available in the block . Post goes to dedicated postal room & message details went to stu... See more

Company replied

Rated 3 out of 5 stars

The building may look nice and some staff a nice but for the amount you have to pay is just not worth it, perv security members, poor finishes in the bedrooms and all round lack of care for the stude... See more

Company replied

Rated 5 out of 5 stars

A lot of benefits with having a studio here, including free gym access, study areas and 24/7 security. Studios are great and they have options for bigger square footage and come with a full sized frid... See more

Company replied

Company details

  1. Student Housing Center
  2. Education Center
  3. Group Accommodation
  4. Student Dormitory

Written by the company

Luxury student accommodation in Coventry and Leicester. Our studio flats and apartments, with their own private kitchen and bathroom, have been purposely built to provide great student housing. More than that, we want our residents to live in a place that feels like home. At CODE we promise to provide the things that make your life better – whether that’s mental health support, 24/7 security, free gym and fitness, a quiet place to study or free weekly social events. Because we’re about more than just providing rooms for students.


Contact info


4.0

Great

TrustScore 4 out of 5

107 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

The perks are really good

The perks are really good. If you renew your room, you stay for free over the summer. The gym is for free and CODE cares about our wellbeing and fitness. The staff are really helpful. And it’s a safe and comfortable environment to live in!

July 19, 2023
CODE Student Accommodation logo

Reply from CODE Student Accommodation

We think our added extras are pretty good too Shazia. Thanks for taking the time to leave us a review, we really appreciate it.
Best wishes
The CODE Team

Rated 5 out of 5 stars
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Reply from CODE Student Accommodation

Quality is really important to us, so we're so glad we've met your expectations. Thanks for the 5 stars.
Best wishes
The CODE Team

Rated 5 out of 5 stars

Once again...

Once again, excellent friendly service from CODE student accommodation - thank you :-)

July 19, 2023
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Reply from CODE Student Accommodation

We're so glad we've delivered a 5 star service Ramsay. Thanks for taking time to leave the review.
Best wishes
The CODE Team

Rated 5 out of 5 stars

Amazing service

Amazing service!
The staff is amazing and are really helpful when you’ve got enquiries

July 19, 2023
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Reply from CODE Student Accommodation

Thanks so much for the 5 star rating Leila. We'll pass on your comments to our staff.
Best wishes
The CODE Team

Rated 5 out of 5 stars

Leicester Western Rd

Great studio apartment spacious included a full size oven, Tv (license needed) & small sofa . Washing machines available in the block . Post goes to dedicated postal room & message details went to student quickly to collect parcels & post. Secure Accomodation , everything was new on arrival & any issues maintenance wise were dealt with quickly and included free use of well equipped gym . Also had a study area & communal room. Close to campus, supermarket & easy to walk into town. Wished we’d had this for yrs 1&2 as son would have happily stayed here all 3 years.

July 17, 2023
Unprompted review
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Reply from CODE Student Accommodation

Thank you so much Shelley for the kind words. We really appreciate it, and we wish your son well for the future.

Rated 5 out of 5 stars

Was given compensation and a refund…

Was given compensation and a refund when my room was found to be unsuitable. They handled it relatively well.

September 26, 2022
Unprompted review
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Reply from CODE Student Accommodation

Thank you for the positive review - we appreciate it.

Rated 5 out of 5 stars

Great accommodation

Great accommodation, i dont think i could have found a better accommodation to stay at in coventry during my university.

May 17, 2023
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Reply from CODE Student Accommodation

Thank you so much for your review. We really appreciate it and so happy you’ve enjoyed your time with us!

Rated 5 out of 5 stars

My experience at code was great because…

My experience at code was great because of the staff - the staff are all excellent and care about the students well-being. Another thing is the different events they put on l, living in a studio can be lonely, helps everyone to socialise and get out of there rooms

May 4, 2023
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Reply from CODE Student Accommodation

Thank you so much for your review. It means such a lot to the team who work tirelessly to make your stay with us the very best it can be!

Rated 1 out of 5 stars

Complete and utter incompetance from…

Complete and utter incompetance from start to finish.

Speaking to the management I see this is why the poor staff give such a poor service.

Avoid wherever possible or you will regret it

March 24, 2023
Unprompted review
CODE Student Accommodation logo

Reply from CODE Student Accommodation

We are sorry that you found it difficult to complete the guarantor documents, we intend to give the very best customer service and resolve issues for our customers as quickly as possible, and we apologise that you feel this has not been the case. We aim to provide clear instructions on the booking process from start to finish and we value your feedback. We are constantly looking at ways we can make positive changes and give a better experience for our customers.

Rated 5 out of 5 stars

perfect

perfect! I really like here

February 20, 2023
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Reply from CODE Student Accommodation

Thank you for the review, this is great to hear - we will pass this on to the Coventry team :)

Rated 5 out of 5 stars

Friendly and helpful staff...

The staff are all really friendly and there's 24hr security. The process of booking and rebooking your room is easy and stress-free. Games room and study rooms are open till late. They provide activities so you can meet new people and get lots of free things.

January 19, 2023
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Reply from CODE Student Accommodation

Thank you for taking the time to review. The site team really work hard to make sure you have the very best experience from the cleaners, to the event staff, security to gardners :)

Rated 5 out of 5 stars

good service

good service, wonderful welfare and events

February 19, 2023
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Reply from CODE Student Accommodation

Thank you for your review - the team work really hard to produce great free events for you - they will be happy to hear this :)

Rated 5 out of 5 stars

Code is great!

Code is an enjoyable place to live.

The staff are really welcoming and kind, they’re always happy to help and usually very efficient.

The code events are always amazing and well organised and out together, they’re also great opportunity to meet other tenants at code.

February 19, 2023
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Reply from CODE Student Accommodation

Thank you! The team will be so happy to get this feedback! They really do go over and above - they do a great job :)

Rated 5 out of 5 stars

Best

Definitely best student accommodation in Coventry.

February 19, 2023
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Reply from CODE Student Accommodation

Thank you! Lewis, Lauren and the team will be so happy to hear this!

Rated 5 out of 5 stars

Great

Great, love the fact I don’t have to share

February 19, 2023
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Reply from CODE Student Accommodation

Thank you for the great feedback - we are finding more and more students want their own safe space to call their own :)

Rated 5 out of 5 stars

It’s a nice place to stay and the rooms…

It’s a nice place to stay and the rooms feel homely. The staff couldn’t be more helpful when you have a query or just want a chat

February 19, 2023
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Reply from CODE Student Accommodation

Thank you for your feedback! The team really try their hardest and will be so happy to hear this. Best wishes :)

Rated 5 out of 5 stars

Studios at CODE

A lot of benefits with having a studio here, including free gym access, study areas and 24/7 security. Studios are great and they have options for bigger square footage and come with a full sized fridge/freezer as well as a proper oven rather than a microwave oven. In a great location for cov uni students as it’s just a single road to cross until you reach the main buildings, as well as being close to nearby clubs and not far from the train station and across the road from the bus station. I drive so I’m able to park my car down roads just round the corner for free. A few shops beneath the building which are open til late which make it convenient for those who leave things last minute

February 19, 2023
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Reply from CODE Student Accommodation

Thanks so much for the review! :)

Rated 5 out of 5 stars

great accommodation!

Great activities set up for everyone really enjoyable! Really good rooms and great amenities definitely recommend

December 22, 2022
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Reply from CODE Student Accommodation

Thank you so much for taking the time to leave a review - it means a lot to the team who put so much effort in :)

Rated 3 out of 5 stars

Room reviews

I have requested both my fans (bathroom fan and kitchen extractor) to be fixed and they still haven't been fixed I submitted this request as of 1 month ago to the date of this review. Maintenance have been to my room 3 times and said they didn't have the parts available to fix the issue. Not sure why there is no parts in storage they can replace them with, or why they haven't ordered any of the parts yet.

October 28, 2022
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Reply from CODE Student Accommodation

Hi Josh,
Please may we apologise for not replying sooner - it seems to have been missed. We shall check with the site team if this has been rectified and make sure you're happy with the solution.
Kindest regards

Rated 5 out of 5 stars

University is hard and choosing where…

University is hard and choosing where to live is even harder. I love code the staff are amazing they’re always happy to help with any matter. The security are super nice and professional. The whole place is beautiful, there’s many good attractions staring with the gym, study place, play room area. I lived at code for two years and I would advise anyone to.

October 28, 2022
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Reply from CODE Student Accommodation

Thank you so much for your review Vanessa - we are really pleased you are enjoying your stay :)

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