I meet many bland people during my travels so was really pleased to be greeted by the smiling and genuinely friendly young chap at CoffeeLink within Bury St Edmunds railway station. Theo was po... See more
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Review summary
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Great company, great service and outstanding coffee ☕ actually reordered one of their bean varieties in a 1kg bag it was so good. I also love the card they give with more information about the origin... See more
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Coffee products are great as usual.The real test for me is how satisfactorily problems arising are resolved. I can say that on the two recent such occasions, because of my mistakes in ordering, staff... See more
Company replied
Lots of choice and reasonably priced with quick delivery even without opting for next day delivery. I opt for coffee beans but it’s good that you can receive ground coffee suitable for your type of... See more
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Company details
Written by the company
Suffolk Roasted Single Origin Ethically Grown Coffee. Buy coffee and coffee equipment, find out about the brewing of coffee and coffee growers. Trade & Cafes. Here at Coffeelink, we are passionate coffee drinkers and mad about our 100% Arabica hand roasted coffees, consisting of over 47 single origins. We are a privately owned family business, with a real passion for good quality coffee. So much so, we ensure our hand roasted single origin coffees are expertly slowly roasted to our own very precise and exacting standard, (or even our customer’s too)! Since Coffeelink was born our passion and mission has been very simple. To share the joy of trying as many different origin coffees as possible. To learn about our customer's coffee palate on what ‘really’ good quality coffee should ‘truly’ taste like! We want everyone to be able to enjoy our coffee, whether it is for home, office or trade use! Please feel free to visit our website and browse through our great variety of coffees at: https://coffeelink.com/ Alternatively, get in touch with us and we would be happy to help you find the coffee you will want to start your day with from now on!
Contact info
31 Knightsdale Road, IP1 4JJ, Ipswich, United Kingdom
- www.coffeelink.com
4.6
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 2 weeks
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Avoid at all costs
Made my first ever order as they had an offer where you got a free cafetière with a coffee purchase. I ordered a whole kilogram (what a mistake).
My first cup made, I threw my milk out as I thought it was off. I also realised the new cafetière was next to useless allowing the grounds through at the sides. It didn’t form a seal.
Second cup made, I realised it was the new coffee that tasted rancid, not my milk.
I tested it on a friend and my daughter and they both said the same.
I did email Coffeelink and their response was that no one else had complained about the coffee, as if I was making it up. They wanted pictures etc which I provided. They offered a refund but I would have had to return a kilogram of coffee and a glass cafetière at my own expense, it just wasn’t worth it.
Awful coffee. Rubbish service. Useless cafetière. I’m afraid it all went in the bin. Such a waste.
July 5, 2025
Unprompted review
Reply from Coffeelink
We apologize for the inconvenience.
Please feel free to contact us by email on info@coffeelink.com to sort out the issue.
Thank you
Reply from Coffeelink
Thank you for your feedback.
Enjoy your brew:)
A good company to deal with a good…
A good company to deal with a good selection of coffee at fare prices plus free deliveries when you take out a subscription what more do you want😀😀👍
August 11, 2025
Unprompted review
Reply from Coffeelink
Thank you for your feedback.
Enjoy your brew:)
Would you please put an easy action on…
Would you please put an easy action on your website to be able to swap to a different coffee instead of having to email. Having said that I think it's the best coffee subscription anywhere with fair prices and free deliveries.thankyou Graham Durant😀👍
July 31, 2025
Reply from Coffeelink
Thank you for your feedback.
Enjoy your brew:)
Excellent selection of coffees
Excellent selection of coffees from around the world, ground to the right coarseness for me. Delivered efficiently to allow me to make tasty cups of coffee
July 30, 2025
Reply from Coffeelink
Thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Thank you for your feedback.
Enjoy your brew:)
Ease of ordering
Ease of ordering, delivered in 2 days to the NW Highlands, good product.
July 28, 2025
Reply from Coffeelink
Thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Thank for your feedback.
Enjoy your brew:)
Great coffee at realistic prices &…
Great coffee at realistic prices & fantastic, always there to help if a telephone call is necessary. Great service & coffee is always well packaged. Thank you Coffee Link, sincerely, Wendy (Bray).
July 29, 2025
Reply from Coffeelink
Thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
Thank you for your feedback.
Enjoy your brew:)
As always
As always, great service and exceptional coffee! Return every month to get my coffee, with a wide range of fantastic coffee to choose from! Great service and prompt delivery too!
July 27, 2025
Reply from Coffeelink
Thank you for your loyal feedbak
Enjoy your brew:)
Excellent coffee thank you
July 27, 2025
Reply from Coffeelink
Thank you for your feedback
Enjoy your brew:)
Reply from Coffeelink
Thank you for your feedback.
Enjoy your brew:)
Super Coffee
Super Coffee , a great variety to chose from, quality assured. Now arrives within 24 hrs . Well worth it!
July 22, 2025
Reply from Coffeelink
Thank you for your feedback.
Enjoy your brew:)
Reply from Coffeelink
We appreciate your feedback.
Enjoy your brew:)
Thank you
Very good service coffee wonderful.
July 23, 2025
Reply from Coffeelink
We appreciate your feedback.
Enjoy your brew:)
Thank you
Amazing coffee as always
Amazing coffee as always. I have been a customer for a while now and the coffee supplied by Coffeelink is always great. Lovely flavours and a huge choice of beans.
July 23, 2025
Reply from Coffeelink
We appreciate your feedback.
Enjoy your brew:)
Thank you
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