I meet many bland people during my travels so was really pleased to be greeted by the smiling and genuinely friendly young chap at CoffeeLink within Bury St Edmunds railway station. Theo was po... See more
Company replied
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Review summary
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Great company, great service and outstanding coffee ☕ actually reordered one of their bean varieties in a 1kg bag it was so good. I also love the card they give with more information about the origin... See more
Company replied
Coffee products are great as usual.The real test for me is how satisfactorily problems arising are resolved. I can say that on the two recent such occasions, because of my mistakes in ordering, staff... See more
Company replied
Lots of choice and reasonably priced with quick delivery even without opting for next day delivery. I opt for coffee beans but it’s good that you can receive ground coffee suitable for your type of... See more
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Company details
Written by the company
Suffolk Roasted Single Origin Ethically Grown Coffee. Buy coffee and coffee equipment, find out about the brewing of coffee and coffee growers. Trade & Cafes. Here at Coffeelink, we are passionate coffee drinkers and mad about our 100% Arabica hand roasted coffees, consisting of over 47 single origins. We are a privately owned family business, with a real passion for good quality coffee. So much so, we ensure our hand roasted single origin coffees are expertly slowly roasted to our own very precise and exacting standard, (or even our customer’s too)! Since Coffeelink was born our passion and mission has been very simple. To share the joy of trying as many different origin coffees as possible. To learn about our customer's coffee palate on what ‘really’ good quality coffee should ‘truly’ taste like! We want everyone to be able to enjoy our coffee, whether it is for home, office or trade use! Please feel free to visit our website and browse through our great variety of coffees at: https://coffeelink.com/ Alternatively, get in touch with us and we would be happy to help you find the coffee you will want to start your day with from now on!
Contact info
31 Knightsdale Road, IP1 4JJ, Ipswich, United Kingdom
- www.coffeelink.com
4.6
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 2 weeks
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Reply from Coffeelink
Thank you for your loyal feedback really appreciate.
Enjoy your brew:)
The quality of the coffee is great
The quality of the coffee is great, I will purchase again for sure
June 21, 2025
Reply from Coffeelink
Thank you for your feedback.
Enjoy your brew:)
Such a great range of coffees
Such a great range of coffees, Iv not bought from anywhere else since I found this company. Great prices and fast delivery.
June 22, 2025
Reply from Coffeelink
Thank you for your loyal feedback, we satisfy our customer as much we can.
Enjoy your brew :)
Love Coffeelink's selection of coffees
Love Coffeelink's selection of coffees, I have favourites plus there's plenty to give a try to and see if they can join that list.
Great service as well, my orders are sent very quickly.
June 22, 2025
Reply from Coffeelink
We really appreciate your loyal feedback.
Enjoy your brew:)
Thank you
Reply from Coffeelink
Thank you for your loyal feedback, enjoy your brew:)
Coffeelink offers a wide choice of Coffee at the right price.
Coffeelink offers a wide choice of Coffee, something to suit every palate.
Well priced with further discount for regular subscriptions.
Dispatch is quick with tracking, and when buying over a certain weight postage is free.
The owners have the time to listen to any inquiry I might have.
June 20, 2025
Reply from Coffeelink
Thank you for your feedback, enjoy your brew:)
There was no communication or update
There was no communication or update . II f found out the item I ordered was out of stock!
June 23, 2025
Unprompted review
Reply from Coffeelink
Morning We sincerely apologize for the inconvenience.
Could you please send an email on info@coffeelink.com so as we can find a solution.
Thank you
Late (not actually in stock) and disappointing quality
Ordered some Swiss Water Colombia decaf as green beans; they were not actually in stock, which was disappointing, as they appeared to be in stock on placing the order. That made them about a week late. As regards quality, I can't recommend, because either they are really very different to roast than the specialty washed coffees I calibrated to, or the beans are actually just not at all to my taste.
May 29, 2025
Cracking company!
Coffeelink has been supplying us with delicious coffee for many years. I knew them when they started the business on the Ipswich Waterfront. I've seen them grow and know their conscientious business model. We love their Kivu Coffee - delicious and indeed a number of others that we have tried are great too!
May 26, 2025
Reply from Coffeelink
Thank you for your loyal feed back, enjoy your brew:)
Great coffees
Great coffees, especially the Decaf Espresso. Quick delivery. Been a customer since 2000.
May 25, 2025
Reply from Coffeelink
Thank you for your loyal feed back, enjoy your brew:)
Most flexible subscription imaginable!
I have been using their coffee subscription service for a few months. It is so easy to amend and pause the subscription online and I love the range of choices available eg. Ground for Aeropress/cafetiere, different bag sizes, different subscription lengths. Also it is really good coffee and the price is not bad for what you get.
June 8, 2025
Unprompted review
Reply from Coffeelink
Thank you for your loyal feed back, enjoy your brew:)
Great coffee at a great price!
Great coffee at a great price! Loved the coffee ever since living in Suffolk. I now get it delivered to my home in Lincoln.
A great range available too and always good offers available.
May 27, 2025
Reply from Coffeelink
Thank you for your loyal feed back, enjoy your brew:)
Reply from Coffeelink
Thank you for your loyal feed back, enjoy your brew:)
Reply from Coffeelink
Thank you for your loyal feed back, enjoy your brew:)
Excellent coffee and quick service
May 26, 2025
Reply from Coffeelink
Thank you for your feedback. Appreciate your brew:)
Always a great experience
Always a great experience. I tend to order online and collect in person! Very helpful staff and even when I order and pick up a hour later the order is ready! And every now and then I get a complementary coffee while I wait! The coffee is always fresh and great tasting too!
May 23, 2025
Reply from Coffeelink
Thank you very much for your feedback and enjoy your brew:)
Reply from Coffeelink
We really appreciate your loyal feedback to satisfy our customer.
Enjoy your brew:) thank you
Excellent range of products
Excellent range of products. Well worth taking a subscription.
May 24, 2025
Reply from Coffeelink
We really appreciate your loyal feedback to satisfy our customer.
Enjoy your brew:) thank you
Reply from Coffeelink
We really appreciate your loyal feedback to satisfy our customer.
Enjoy your brew:) thank you
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