Cole Buxton Reviews 3,926

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 679 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting that items often look even better in person than in photos and feel premium and well-made. Many appreciate the original designs, the comfortable fit, and the overall aesthetic, with some customers stating that the clothing fits perfectly and is built to last. The delivery service is frequently highlighted as fast, reliable, and efficient, with many people commending the careful packaging and personalized touches like thank-you notes. However, some people were dissatisfied with specific aspects, such as occasional issues with product quality, including items arriving with a worn appearance or feeling cheap. A few customers also experienced problems with sizing, finding items to be either too large or too small, even when ordering their usual size. There were also isolated reports of color bleeding from garments onto other clothing or shoes, and some instances of delivery issues, including damaged packaging or unreceived parcels.

What people talk about most

Product

Consumers generally express satisfaction with the product quality, often highlighting the premium feel, heavy... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the great quality of... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers consistently praise the fast... See more

Service

Users describe positive interactions with service. Many customers praise the great customer service,... See more

Order

People report positive experiences with order. Customers frequently praise the ease of ordering online, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic to purchase more daily wear clothing ie jeans,leathers, shirts etc. Designs and fabrics continue to evolve . Best British sports wear brand by far. I'm a 63 year old male who's regularly... See more

Company replied

Rated 5 out of 5 stars

Great experience with Cole Buxton. I’ve bought from them many times now and the quality and original designs always stand out — everything feels premium and well made. Pricey, but definitely investmen... See more

Company replied

Rated 5 out of 5 stars

Website easy to navigate and l already have one Cole Buxton cap and l love it.Had seen this cap several times before and just last week saw a young girl wearing the same cap and decided to add it to m... See more

Company replied

Rated 5 out of 5 stars

I love Cole Buxton, really do. It’s helped me address so many blanks with my fashion sense. Truly nice, clean and modern streetwear with a touch of class. Saying this, I actually have returned my late... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Designer

About Cole Buxton

Written by the company

Ready to wear luxury sportswear. London, England

Born out of a love and passion for authentic, retro-styled sports wear, Cole Buxton aims to design dynamic, unique, and state-of-the art apparel for the modern times.

Unique Design Aesthetics: Cole Buxton’s designs are distinctive with a philosophy that blends luxury and streetwear. The Cole Buxton brand merges high-end craftsmanship with urban style.

Exceptional Quality: Cole Buxton is a brand synonymous with uncompromising quality. Cole Buxton uses premium materials, meticulous craftsmanship, and attention to detail that go into each product.

Limited Edition and Exclusivity: Cole Buxton clothing range is based around the limited availability of our collections and the exclusivity that comes with owning a Cole Buxton piece. This rarity appeals to fashion enthusiasts seeking unique and covetable items.

Timeless Appeal: Cole Buxton is committed to creating timeless pieces that transcend seasonal trends. Cole Buxton is an investment in enduring style rather than disposable fashion. Our designs have timeless appeal.

Brand Story and Heritage: The concept of daily essentials started in 2014 with the idea to redefine contemporary sportswear for the modern man's lifestyle. With the aim to "master simplicity" through our design value of "athletic essentialism" we are continuously refining a core garment collection intended for everyday use.

Customer Experience: We strive to ensure that all customers have a great experience in shopping and wearing Cole Buxton clothes and accessories. We listen carefully to our customers wants, needs, and desires and adapt.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

100% Satisfied

First class delivery service, for an outstanding brand, the quality that is unmatched.

February 23, 2026
Cole Buxton logo

Reply from Cole Buxton

Thank you for the positive review! - Team CB

Rated 1 out of 5 stars

Customer service poor and unhelpful

Bought numerous items over years at CB. Always good quality and sized correctly, ordered one item in a different colour to one already owned and recently purchased, came way too small but it was a medium the same as always. Raised it with CS and they said my fault because I didnt check size guide. A medium matched size small of all other tops on the website. No help to return or get correct size

February 27, 2026
Unprompted review
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Reply from Cole Buxton

Hello Ryan,

Thank you for taking the time to share your feedback, and we're sorry to hear you're disappointed with your recent purchase.

After reviewing the item, we compared its measurements with our size guide and found that it falls within our accepted 2cm tolerance. As our garments are hand measured, slight variations can occur, so we do ask customers to allow for up to a 2cm difference.

We understand it can be frustrating if a garment fits differently from another piece you already own, even in the same size or style, and we appreciate you sharing your experience with us.

As the measurements fall within this tolerance, the item wouldn’t be considered faulty. However, if you would like help returning the item, please reach out to our customer service team and we’d be happy to assist you with arranging a return.

We also want to thank you for being a loyal Cole Buxton customer over the years. - Team CB

Rated 5 out of 5 stars

Customer service👍🏾

Had a little problem with shipping and the team at Cole Buxton sorted it out asap and shipped it great communication and customer service I will definitely be buying again

February 14, 2026
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Reply from Cole Buxton

Great to hear customer service helped you out. Thanks for the review.

Rated 1 out of 5 stars

Poor customer service

I made a mistake and ordered two of the same item, I contacted them via every channel and received zero response to this day.

February 1, 2026
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Reply from Cole Buxton

Hello Juan,

We’re sorry for the frustration caused. We can see that multiple emails were sent within the same thread, which unfortunately pushed the enquiry to the back of the queue and delayed our response time.

Our customer service team did reply on 3rd February to explain that we were unable to make changes as the order had already shipped. We also confirmed that once the item is received, you’re more than welcome to return it to us for either a refund or an exchange.

We appreciate your patience and are happy to help further if needed.

Team CB

Rated 5 out of 5 stars

Cole Buxton

Cole Buxton, deliver good product and good service.

February 1, 2026
Cole Buxton logo

Reply from Cole Buxton

Thank you for the 5 star review! - Team CB

Rated 5 out of 5 stars

Totally happy with my latest Cole…

Totally happy with my latest Cole Buxton purchase, I bought the White Patriot T Shirt Large, I expected this to be way oversized as my other Cole Buxton T Shirts are Medium, luckily this wasn’t the case it’s near enough the same size for the rotation, also bought a Red White CB Flannel Overshirt 10/10

January 30, 2026
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Reply from Cole Buxton

We appreciate your kind words, thank you! - Team CB

Rated 5 out of 5 stars

Quality materials

Quality materials , like the way the clothes fit. My favourite brand right now.

January 31, 2026
Cole Buxton logo

Reply from Cole Buxton

Thank you for the 5 stars! - Team CB

Rated 5 out of 5 stars

Positive contact

Positive contact , packaging and quality of clothes , needed a refund on one item due to my own preference and service was rapid , refund was prompt.

January 31, 2026
Cole Buxton logo

Reply from Cole Buxton

We're glad to hear you had a positive experience, thank you for the 5 star review! - Team CB

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