Well to be honest the fittings arrived in three days and was delighted as stated 5 working days. I have previously sent email to check availability of whole order with product codes and quantities - b... See more
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Placed an online order, but I had incorrectly ordered one piece. I called and talked with an extremely helpful person. We cancelled part of the order and they shipped the parts I needed arriving two d... See more
Company replied
I've used Collister and Glover for many years now. They are my 'go to' supplier for whenever I need any parts, big or small, for both my outdoor irrigation and wastewater collection and for my hous... See more
I urgently needed a replacement pump to replace a failing item on our spring water domestic system. Collister & Glover had exactly what I needed and at a very appealing discounted price. I ordered... See more
Company details
Information provided by various external sources
Established in 1977, operating from purpose built facilities in Deeside, Flintshire, Collister and Glover are the leading EN ISO 9000 Certified independent stockists and distributor of Polyplumb, Effast, Philmac, Grundfos, DAB, Rustoleum and Tracpipe in North Wales
Contact info
Tenth Ave, Zone Three, Deeside Industrial Estate, CH5 2UA, Deeside, United Kingdom
- 01244 288 000
- sales@colglo.co.uk
- www.colglo.co.uk
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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The part received was not as described …
The part received was not as described to me on the telephone, and has been returned for a full refund ( however I do not think they will refund my return P/P I called to explain only to be told "we have never held this part in stock. I had asked you guys to measure the total thread length I was told its over 45 mm what turned up was not a taper plug but parallel and only 17 mm long. I feel its a poor show when the stores say's yes we have it, but then we can not send it "
Ordered 1.25" taper plug with square drive and at least 1.75" long.
First class service
Easy ordering process, rapid response and kept me informed of delivery all the way.
BSP Brass Plugs
Wrong images on website of parts needed, but overall good service
Under floor heating
Offering a good product at a very competitive price.
Good but..
Good but rediculous p&p costs for something so small and light and delivered within 2nd class timeframe
Excellent service.
Excellent to deal with, very efficient website/order system. Great to collect from too!
Very satisfied
There was a problem with one of the items in my order which was resolved immediately over the phone. The replacement has now been received.
Fast service
Fast service, and fast postage, order came too me within 2 days of placing it. 5 stars.
Good prices, reliable delivery
Good prices, reliable delivery - they delivered exactly on that day I asked. Easy to contact customer service. Easy to pay.
Water pipe fittings
very professional prompt service, will use again
Urgent pump required
Quite possibly the easiest transaction we've ever done with faultless communication and service.
Poor customer service
I had a delivery of 2 pallets of underfloor heating. When I placed the order it said I'll be contacted for the delivery date. 3 days later While I was at work, i received a call to saying the delivery was outside my house. What a joke. Also what I ordered was a complete underfl heating housing pack, but there's things missing that you need to buy in order to use it.
Good service
Calpeda product was not in stock, but Colgo checked Calpeda UK's stock and pump was dispatched direct from Calpeda - good quick service.
Great service
Ordered on line Friday afternoon ,goods landed with me Monday morning. Great to be able to get hold of short lengths of trac pipe .
Excellent service
Good as ordered arrived on time and in good condition
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