colglo.co.uk Reviews 

567
TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

Well to be honest the fittings arrived in three days and was delighted as stated 5 working days. I have previously sent email to check availability of whole order with product codes and quantities - b... See more

Rated 5 out of 5 stars

Placed an online order, but I had incorrectly ordered one piece. I called and talked with an extremely helpful person. We cancelled part of the order and they shipped the parts I needed arriving two d... See more

Company replied

Rated 5 out of 5 stars

I've used Collister and Glover for many years now. They are my 'go to' supplier for whenever I need any parts, big or small, for both my outdoor irrigation and wastewater collection and for my hous... See more

Rated 5 out of 5 stars

I urgently needed a replacement pump to replace a failing item on our spring water domestic system. Collister & Glover had exactly what I needed and at a very appealing discounted price. I ordered... See more

Company details

  1. Tool Store

Information provided by various external sources

Established in 1977, operating from purpose built facilities in Deeside, Flintshire, Collister and Glover are the leading EN ISO 9000 Certified independent stockists and distributor of Polyplumb, Effast, Philmac, Grundfos, DAB, Rustoleum and Tracpipe in North Wales


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

567 reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(567)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Small item transport could be cheaper

All good, reasonably prompt, good price, items good quality and serviceable. Four stars only because transport for small items is a little high, it would be fine for a larger order though. I will definitely use again.

September 1, 2017
Unprompted review
Rated 5 out of 5 stars

5 stars

5 stars: Excellent – no reservations, I would recommend this company to anyone.

August 29, 2017
Unprompted review
Rated 5 out of 5 stars

Wanted an Idromat for our water …

Wanted an Idromat for our water pressure system. They found the correct one at a good price and delivery was fast.
Couldn't do enough for me.
Their customer service was excelent. I would reccomend them and will use them again

August 21, 2017
Unprompted review
Rated 1 out of 5 stars

"In Stock" is an absolute LIE!! Not in stock at all.

I saw a part which is CLEARLY marked in stock on their website, I then placed an order for the part only to receive an e-mail saying it would be 3-weeks delivery as there is no stock!! No apology, nothing. I e-mailed back asking why it shows in stock (and still does) when they are not in stock at all and was told it is just how their system works!! How can you say parts are in stock when they aren't? That's just a blatant lie. Very, very poor service!!

June 19, 2017
Unprompted review
colglo.co.uk logo

Reply from colglo.co.uk

We are very sorry, but unfortunately we sometimes run out of stock of certain items. All of our products are purchased from UK suppliers, which usually keeps the delivery time to a minimum. On this occasion they were out of stock as well, resulting in a three week delivery.

Rated 4 out of 5 stars

Good to deal with.

Had a manufacturing problem with some parts ordered (not their fault), & replacements sent out promptly. Good to deal with, & would recommend.

April 9, 2017
Unprompted review

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