Well to be honest the fittings arrived in three days and was delighted as stated 5 working days. I have previously sent email to check availability of whole order with product codes and quantities - b... See more
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Placed an online order, but I had incorrectly ordered one piece. I called and talked with an extremely helpful person. We cancelled part of the order and they shipped the parts I needed arriving two d... See more
Company replied
I've used Collister and Glover for many years now. They are my 'go to' supplier for whenever I need any parts, big or small, for both my outdoor irrigation and wastewater collection and for my hous... See more
I urgently needed a replacement pump to replace a failing item on our spring water domestic system. Collister & Glover had exactly what I needed and at a very appealing discounted price. I ordered... See more
Company details
Information provided by various external sources
Established in 1977, operating from purpose built facilities in Deeside, Flintshire, Collister and Glover are the leading EN ISO 9000 Certified independent stockists and distributor of Polyplumb, Effast, Philmac, Grundfos, DAB, Rustoleum and Tracpipe in North Wales
Contact info
Tenth Ave, Zone Three, Deeside Industrial Estate, CH5 2UA, Deeside, United Kingdom
- 01244 288 000
- sales@colglo.co.uk
- www.colglo.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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very good ....and very quick......and …
very good ....and very quick......and good prices.will use again....
Great choice of products and great …
Great choice of products and great service. I needed to change a leaking 1.5" copper compression fitting and the fitting I bought was good quality and was delivered quickly.
Excellent value for money
Excellent value for money and item turned up promptly and well packaged.
Due to change in requirements had to return item before it was installed and the return was dealt with efficiently and politely.
Excellent communication throughout
Excellent communication throughout. Clear easy to use web site. Good competitive prices
Not great
Not great. Urgently needed 2 Philmac fittings for a repair on a plumbing system in a large conference centre. Spoke to Colglo on the phone and they confirmed they had the fittings in stock at their Dee side branch. The earliest they could get them to me was 5pm the next day but I needed them first thing the next day so we could get the system back up and running. So one of our team drove over that afternoon (40mins) and collected the fittings ready for the morning. When I looked at the fittings in the morning, Colglo had put the wrong ones in the box! The fault was theirs, which they admitted, I had ordered the wright part and the paper work showed that but Colglo and made the error and miss read the item number and put the wrong ones in the box. I called them straight away and thought under the circumstance, knowing how urgently I needed the parts and the lengths I'd gone to the previous day, that they would send someone out in a car to give me the correct one. But no! they said they weren't able to help. I would have to drive over again, 40mins each way to change the parts, before we could then go to work on getting the system back up and running. Thanks Colglo! not even an offer of a discount, very strange. First time I'd used them... probably wont again.

Reply from colglo.co.uk
Very efficient service
Very efficient service! Will definitely buy again.
I purchased underfloor heating products …
I purchased underfloor heating products and had many questions everyone was very helpful and quotes were easy to understand delivery was on time and wrapped very well
Would recommend this company again
Excellent service and speedy delivery.
Easy ordering and quick delivery
fast delivery and excellent pricing …
fast delivery and excellent pricing many thanx
Got exactly what I wanted and in a …
Got exactly what I wanted and in a relatively short time.
The part was delivered in good time but …
The part was delivered in good time but the packaging was not adequate.
The parcel was delivered by the courier but it had obviously been repacked in a second bag after the original one had been damaged. The box containing the part was torn and wet. The part had suffered a knock but it has been accepted. Attention to improved packaging should be considered.
Very good communications on order …
Very good communications on order progress and shipping. Great value for product that I ordered. ( best price I could find on internet for high temperature limit switch)
Excellent service
Prompt delivery
Prompt delivery, very reasonable prices
Very Satisfied .
E.Shaw Scotland
Good company
Very efficient website easy to use.
Fast reliable service.
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