DO NOT USE THIS COMPANY, I booked and paid for a parcel to be collected on a Wednesday and delivered on a Saturday (which I paid extra for) Collection Day They didn't turn up so I contacted t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered a collection online on Monday 1st Feb for a pick up the following day. I did not recieve an email confirmation but luckily did a screen grab of the order. The following day...no pickup so... See more
WHAT A BAD SERVICES SHOULD HAVE DONE MY HOMEWORK ON THIS COMPANY ALL OVER THE NET DONT USE COLLECTMYPARCEL.COM BUT I DID WHAT A MISTAKE NEVER AGAIN NEVER MIND THE STAFF MUST B ON GOOD PAY TO WORK TH... See more
Company replied
Still waiting..... I arranged a collection on Monday 9th, for collection Tuesday 10th. Payment went through but no confirmation email. No one turned up. Emailed them Wednesday 11th had an email back... See more
Company details
About collectmyparcel.com
Information provided by various external sources
Collect+, UPS, DHL and FedEx
Compare our carriers and get an instant quote to book on-line. You decide which carrier collects your parcel, they can collect from your home or place of work; no need to go the Post Office or a depot.
Track your parcel delivery straight after collection on our website. Inc £50 worth of cover (subject to T&C)
READ REVIEWS
OPEN ACCOUNT
READ OUR BLOG
Contact info
17 Appleton Court, Calder Park, WF2 7AR, Wakefield, United Kingdom
- 08443579517
- support@collectmyparcel.com
- www.collectmyparcel.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great service, cheap and reliable
It was easy to use the service and it all happened as planned
good price, collection within the selected time and very cheerful collector!
I had to return a parcel for my Mum and Royal Mail charge would have been 50% more plus I would have had to take to the post office. It was quite a bulky heavy parcel so I was delighted to find on the internet this collection company and was pleased with the price and efficiency. In additon to the person who collected the parcel was really cheerful and pleasant. I would use this service againe
Easy to use and reliable service
Found the website very easy to use and to book a collection. The courier arrived exactly as scheduled. Good value service I would use again.
good value excellent service
communication good prices good delivery on time
Simple and cheap
Excellent, did everything i wanted it to do , and cheaply
Excellent service
Easy to book online, collected as promised, delivered well within timeframe.
No issues, all went smoothly.
Parcel picked up and delivered as requested. Full tracking info provided.
used it twice and it was cheap and quick
Excellent quick and easy to use and as cheap as you can get anwhere highly recommend it .My freinds also use it now.
could not be simpler
parcel was picked up and and delivered the next working day from the midlands to Cornwall, could not ask for a better service for the price
Everything went like clockwork
My parcel was picked up and delivered in the right time frame. It was the cheapest price I could find and I REALLY search through all the sites! Would definitely recommend this company.
Brilliant experiance!!!
I was very impressed with how easy it was to arrange to have my item collected and delivered to the buyer.
The site is really easy to understand and it took just minutes to arrange everything, would definitely recommend to anyone who needs an item collected and delivered at a reasonable price.
exellent service
the service was very speedy & dead on time for my collection, i will certainly use this service again.
Absolutely Fantastic
Highly recommended service. Fast and reliable, easy to use and gives a great choice of carriers to handle your parcel.
Very pleased and will use again for my future shipping needs!
rather expensive but collection and delivery (from London to Munich) went smoothly
had 4 big boxes a 25kg shipped from London to Munich with DHL; boxes were collected on the agreed day and delivered in good state only 3 days later.
Easy to arrange; delivered sooner than expected
This was dead easy arrange - all online. I ordered 48 hr delivery (Lincolnshire -> London) and it arrived in 24 hrs. Tracking was easy online too, so I could see where my parcel was at all times.
Fantastic, Fantastic, Fantastic...
I think the service provided was great, the cost also brilliant. Had pottery items delivered, a few broken but due to poor packing rather than delivery.
Would use this courier again, in fact I'm looking to get stuff delivered from Holland... I wonder if they can do that as cheap!?
Excellent value and service
Unable to think of anyway it could be improved.
POOR POOR SERVICE
Please see my comment sent to collect my parcel regarding their very poor and embarrassing service, I would advise everyone to be very wary of these crooks who state lies on their info page regarding deliveries being made when they blatantly haven't been.
I placed the above order for a collection on the 24/11/11 which took place, I paid for a 2 day delivery and the goods have still not been delivered, when I check your webpage it claims it was delivered today which is not the case, and when I check CITY LINKS (ref CMP119117)website it states collection was cancelled by account holder on the 26th (which I have never done), which as you are the account holder I would like to be informed why, when I had paid up front. It then goes on to say that, This consignment is now being delivered on consignment number RVT01637 on the 1/11/11.
When I try to track the new consignment number, it doesn't exist. I have tried to call City link on their expensive number but after about 5mins on phone they eventually tell me they are closed.
This was 1 of 2 parcels that I sent with you, and in all I am very disappointed,and to make matters worse I have got a dispute going on through ebay which will inevitably leave me with bad feedback through no fault of my own and probably out of pocket.
I would like a fast answer to this as I am extremely unhappy with the poor service from My Parcel, so much so I have reverted back today to 'Parcels to go' to send 5 items tomorrow.
it is appalling that you have to send an email to them as they are not big enough to speak on a one to one basis

Reply from collectmyparcel.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




