DO NOT USE THIS COMPANY, I booked and paid for a parcel to be collected on a Wednesday and delivered on a Saturday (which I paid extra for) Collection Day They didn't turn up so I contacted t... See more
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I ordered a collection online on Monday 1st Feb for a pick up the following day. I did not recieve an email confirmation but luckily did a screen grab of the order. The following day...no pickup so... See more
WHAT A BAD SERVICES SHOULD HAVE DONE MY HOMEWORK ON THIS COMPANY ALL OVER THE NET DONT USE COLLECTMYPARCEL.COM BUT I DID WHAT A MISTAKE NEVER AGAIN NEVER MIND THE STAFF MUST B ON GOOD PAY TO WORK TH... See more
Company replied
Still waiting..... I arranged a collection on Monday 9th, for collection Tuesday 10th. Payment went through but no confirmation email. No one turned up. Emailed them Wednesday 11th had an email back... See more
Company details
About collectmyparcel.com
Information provided by various external sources
Collect+, UPS, DHL and FedEx
Compare our carriers and get an instant quote to book on-line. You decide which carrier collects your parcel, they can collect from your home or place of work; no need to go the Post Office or a depot.
Track your parcel delivery straight after collection on our website. Inc £50 worth of cover (subject to T&C)
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Contact info
17 Appleton Court, Calder Park, WF2 7AR, Wakefield, United Kingdom
- 08443579517
- support@collectmyparcel.com
- www.collectmyparcel.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Easy to use, excellent service.
I was looking for a one off door to door courier. The service and cost sounded too good to be true. I was pleasantly surprised by the whole package. Easy to use online booking service. Prompt collection and delivery. The only improvements I could think of would be to narrow down the collection times. This probably wouldn't be an issue in normal circumstances however I was trying to ship goods back from a disgruntled customer, and they wanted a two hour window!!
Excellent all round service
Good Customer care from Collect my Parcel
Good customer service from Collect my parcel, despite being disappointed with City Link themselves. Cant fault the guys at collect my parcel though, they sorted out any problems we had. Thanks
Quick and easy
Booking was straight forward despite me only having a list of dimensions for my parcel (I was collecting an item I hadn't yet seen!). Collection times could be more accurate, but this will only come from the delivery companies so you can't fault these guys. Best price I could find, but it's always worth putting your mind at ease by going to the suppliers website and trying it direct just to prove it! ;-)
Excellent service
Paid for next day delevery and thats exactly what was supplied. very fast to respond to emails and great customer service. I cannot fault Collectmyparcel.com
ok if you don't have a printer, more expensive than others & didn't collect on time
Had to use this company as the person who sold me the item didn't have a printer so needed a service that didn't require a printed label. I used Yodel 48 hour service and although it said collection between 8.30am and 5.30pm it wasn't collected until 7.45pm!! After that eveything went fine it was delivered quickly and safely. I doubt I will use collect my parcel again tho as its £3.77 cheaper to use parcel monkey's city link service and they deliver next day. An ok service if you don't have a printer but the exact same service is only £7.20 inc VAT with interparcel if you have a printer. so feel that collect my parcel prices are a little inflated.

Reply from collectmyparcel.com
really excellent service in every way
I was delighted with the speed of collection, and delivery, and all for such a reasonable cost. Parcel arrived at destination in excellent condition, and it was photographic equipment, so I was a little worried....but there absolutely no need for me to worry; I have already recommended collectmyparcel.com to several friends, it is nice to find a company that provides the exact service they advertise, with no added extras. I will definitely use them again.Well done indeed
disgusting
you dilivered my parcel and everything was broken 1 teapot survived 6 was broken they were collectors pieces and they were packed right and i packed them fragile was written on them in more tnan one place and i am DISGUSTED

Reply from collectmyparcel.com
Booked a collection day, parcel collected, parcel delivered, 'nough said
I cannot fault the service offered, admittedly on only one
parcel, it does just as it says on the tin!!
It was an important parcel and it was collected and delivered as agreed.
I would certainly use the company again as necessary
24hrs = 72hrs
City link do not work Saturdays and therefore, though my parcel was in my home town, I had to wait til Monday. I discovered this the hard way, not from any clear noticable advertising on web page.

Reply from collectmyparcel.com
Superb!
This courier picked my parcels up from my house as arranged and nothing was too much bother helping me carry them to his van. A superb door to door service and very good rate as well! I would reccommend them to you and everyone I talk to now!
Brilliant
Used other online couriers in the past and did think i was getting a good price.
Sold an item on ebay for £500 and i was getting cheap quotes but when i insured it for up to £500 the 'other' company wanted another £32 taking the full delivery price to £41.00
Collectmyparcel delivered and insured through citylink for £22.
Result.
Good service
I was very happy with the service we got from collectmyparcel.com. It all went very smoothly.
Efficient and cost effective service
Recommended by a friend and found the service to be simple, quick, efficient, cost effective with great customer communication processes in place. I would certainly use again.
Great delivery on time and a great price!!
I got a bike shipped from devon to notts, picked up late in the day (4:30) but showed up next day around 11am. Great service and useful online tracking system.!!
Reliable smooth service
My parcel was collected on time and also delivered next day. Online tracking also allowed me to track the item.
Excellent service
great company, low price ,fast delivery
very good communication, fast delivery, thank you!
I would certainly use these guys again.
Absolutely no problems at all. I booked the delivery online, courier arrived who was on the ball and the parcel was delivered BEFORE it was due from Worcestershire to Scotland. Very happy customer and would certainly use this service again. Thankyou.
Mark from Martley, Worcestershire.
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