A reliable company that provides quality beds! Having had other reclining type of beds this is by far the best. All Comfomatic staff are friendly and business like, thank you to Mikey and John who... See more
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Review summary
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The representative who came to demonstrate the product was called Neil and he was absolutely amazing. He was friendly, polite and explained everything in terms I could understand. He also explained... See more
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The two chaps very nice and answered any question we had. Could not fault the service and showed us how to operate bed. Absolutely stunning bed, so pleased, far exceeding any expectations. Alison very... See more
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My experience was very great from Comfomatic the members are very polite,friendly, respectful and good manners ..They fully explained everything to you and demonstrated how to use your purchase..They... See more
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Company details
Written by the company
Comfomatic provides its service across the whole of mainland UK, supplying high-quality adjustable beds, rise and recline chairs, and bath lifts designed to bring greater comfort, independence and peace of mind into the home. Whether you are struggling to get a better night’s sleep, finding it difficult to relax comfortably during the day, or missing the simple pleasure of enjoying a warm bath safely, Comfomatic is here to help you find the right solution. With many products delivered directly from stock, our white glove delivery service, and all beds and chairs supplied with a five-year warranty that even covers most types of accidental damage, it is easy to see why so many customers say peace of mind comes as standard with every Comfomatic product. From your initial enquiry through to demonstration, delivery and aftercare, our aim is to provide a level of service and product quality that gives every customer confidence from start to finish. At Comfomatic we deliver a standard of service and product that we believe is second to none.
Contact info
15 Turnstone Business Park, Mulberry Avenue, WA8 0WN, Widnes, United Kingdom
- 01515591140
- consumer@comfomatic.com
- www.comfomatic.com
4.5
Excellent
259 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 65% of negative reviews
Typically replies within 1 week
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Reply from Comfomatic
Dear Mr Godden, thank you for the feedback. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
All the team are very good and friendly…
All the team are very good and friendly very helpful and the guys who put the bed together and showered me how to yours it were excellent thank you so much.
February 27, 2025
Unprompted review
Reply from Comfomatic
Dear Richard thanks for the feedback it is much appreciated. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System
I am very pleased with the sales person…
I am very pleased with the sales person that explained and showed me how the device worked and how I would benefit from having a bed with the device fitted. The two gentlemen that came and took my old bed away and assembled the new bed were very pleased and polite and showed me how everything works with the bed. I was very pleased with how they were.
February 27, 2025
Unprompted review
Reply from Comfomatic
Dear Mr Lombard, thanks for the great feedback, we wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System
I’am pleased with the new chair
I’am pleased with the new chair, Great service from the Sales rep and delivery drivers.
February 26, 2025
Unprompted review
Reply from Comfomatic
Dear Christine, thanks for the great feedback, it is much appreciated. We wish you many years or rest and relaxation in your all new Comfomatic Ultra High Leg Lift Chair.
Excellent service
Excellent service. In all areas. Thanks to everyone. Me and my Dog are going to love my new chair.
February 18, 2025
Unprompted review
Reply from Comfomatic
Dear Davina Many thanks for the great feedback, we wish you and your dog many years of rest and relaxation in your all new Comfomatic Ultra High Leg Lift Chair.
Fantastic service from the Rep to the…
Fantastic service from the Rep to the Installation guys very efficient wouldn’t hesitate to use them again
February 15, 2025
Unprompted review
Reply from Comfomatic
Dear Tony, many thanks for the feedback it is much appreciated. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
Service was excellent
Service was excellent, workers where polite friendly and helpful.I was shown how to use the control and app which is handy.The bed itself is amazing.
February 15, 2025
Unprompted review
Reply from Comfomatic
Dear Craig, thanks for the feedback it is much appreciated. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
Brilliant service
Brilliant service.
Great delivery men
Howard was great.
The chair will help me a lot.
February 14, 2025
Unprompted review
Reply from Comfomatic
Dear Heather, thanks for the great feedback. Nice to see the team are delivering a great level of service. We wish you many years of rest and relaxation in your all new Comfomatic Ultra High Leg Lift Chair.
I have my chair for about 4
I have my chair for about 4. It's made big difference in my life helpping and me keep my independence for much longer. I love the back heat in the morning and I love the tap on the massage on my chair.
Thank you to all the team at comfomtic.
February 13, 2025
Unprompted review
Reply from Comfomatic
Dear Yvonne, thank you for your review. It’s great to hear how your Comfomatic chair has made such a massive difference for you. We wish you many more years of rest, relaxation and independence.
Rep was helpful on getting the right…
Rep was helpful on getting the right bed and deal. Call centre so good with me over time of delivery because I had to go out and the delivery team was waiting for me. There was an issue with the bed but they have put the action to get it fit for me . They are upright and open
Thank you comfomatic staff
February 12, 2025
Unprompted review
Reply from Comfomatic
Dear Susan thank you so much for this amazing review and we wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
The rep and office were so helpful with…
The rep and office were so helpful with my order. The driver were so professional. Efficient and friendly. I would buy off them again and I will recommend to people.
Thank you so much
February 11, 2025
Unprompted review
Reply from Comfomatic
Dear Mr Leake, its great to hear that the team met your expectations and that you would recommend our business to others. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
Sammy was a very good salesman
Sammy was a very good salesman, pleasant & helpful
Great service from the delivery boys, very pleasant & well mannered.
February 10, 2025
Unprompted review
Reply from Comfomatic
Dear Janet, thanks for the feedback, it’s great to hear we delivered a good level of service. We wish you many nights of deep refreshing sleep on your all new Comfomatic Sleep System.
It has been worth the money and…
It has been worth the money and although we don't always use the massager it is a solid mattress and the positioning of the legs upwards aids my water retention in my legs and being able to lift my head up helps with my breathing as I suffer with asthma and my husband suffers with cold x very good customer service xx
February 7, 2025
Unprompted review
Reply from Comfomatic
Dear Geraldine, many thanks for the great feedback and its wonderful to hear that your Comfomatic adjustable bed is helping you in so many ways. We wish you many nights of deep and refreshing sleep on your Comfomatic Sleep System.
I love my bed it help me so much
I love my bed it help me so much. I was not sleepping at all. So I book a rep to come out and show me about the beds and now I'm sleeping throw the night with the way I will never look back after getting my bed I have my bed for 5 year
February 6, 2025
Unprompted review
Reply from Comfomatic
Dear Harry, thanks for the great review and it’s wonderful to hear that you have had your bed for five years and it’s changed the way you sleep. We wish you many nights of deep refreshing sleep.
I have enjoyed having the chair
I have enjoyed having the chair, my only self indulgence.
It suits me fine to watch all the sport on TV in luxury.
February 6, 2025
Unprompted review
Reply from Comfomatic
Dear William, many thanks for the amazing feedback. We wish you many more days of the ultimate in relaxation, sport and self indulgence!!
Iam happy with my new chair,thank you…
Iam happy with my new chair,thank you to the sales rep,team and delivery drivers installers. Thank you .
February 6, 2025
Unprompted review
Reply from Comfomatic
Dear Sarah, thank you so much for your kind feedback, we hope you enjoy the REST if your life in the all new Comfomatic Ultra High Leg Lift Chair
I have a bed and chair from them
I have a bed and chair from them. I love them the help me so much. With my day to day.
February 6, 2025
Unprompted review
Reply from Comfomatic
Dear Denise, thank you for the feedback and its great to hear our bed and chair help you so much. A big thanks for being such a loyal customer.
I am extremely happy with the brilliant…
I am extremely happy with the brilliant service I received today. The gentleman where extremely polite and helpful. Time taken to explain the bed and controls was really done well and helpful.
February 1, 2025
Unprompted review
Reply from Comfomatic
Thank you so much for the great feedback we wish you many nights of deep refreshing sleep in your all new comfomatic sleep system.
Ours bed are very comfortable and…
Ours bed are very comfortable and definitely sleep better. Also able to raise the head and foot so I’m able to sit and read comfortably.
January 30, 2025
Unprompted review
Reply from Comfomatic
Great to hear that you are enjoying your Comfomatic beds. We wish you many more nights of deep refreshing sleep
After 3 weeks
After 3 weeks, still waiting for my £3900.00 pounds to be put back in my bank, after I cancelled the bed, and it never was delivered, I have rang them on 6 occasions asking them for my money back, and they just say " we will get back to you", but never have, I have also E Mailed them 6 times, and they have just ignored them. They are putting me under so much stress, as it was only a few months ago, that my dearest husband of 57 years passed away.
January 4, 2025
Unprompted review
Reply from Comfomatic
Dear Mrs Howard this is a duplicate of your review posted a week ago, please see our response to your original review.
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