comfortcleanse.com Reviews 

10
TrustScore 4.5 out of 5

4.4

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4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

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4.4

All reviews

(10)

1 review in the last 12 months

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Outstanding Service & Truly…

⭐⭐⭐⭐⭐ Outstanding Service & Truly Life-Changing Product

I cannot recommend Comfort Cleanse highly enough. From start to finish, the service was exceptional. Andrew is without doubt one of the best tradesmen I’ve ever dealt with — highly professional, electrically knowledgeable, meticulous in his work, and he left my home absolutely spotless.

The Japanese toilet installation has been a fantastic investment, particularly for my elderly mother, giving her comfort, dignity, and ease of use. That said, it has also exceeded expectations for the whole household. The hygiene benefits are incredible, it’s far more sustainable, and you genuinely use far less toilet roll — a win on every level.

There was absolutely no hard sell, just honest advice and a smooth, stress-free installation. From the initial consultation through to the final product, the experience has been first-class. I am genuinely so happy with the outcome.

This system is far superior to a bidet or Turkish toilet — this is truly next-level clean and dry. I first experienced this style of toilet at The Shard Hotel and thought it would be a dream to have one at home. Thanks to Comfort Cleanse, that dream is now a reality — and for the price and daily usage, it is completely worth it.

If only all tradesmen were like Andrew. I would highly recommend both the product and Comfort Cleanse to a wide range of clients, especially those focused on hygiene, comfort, sustainability, or supporting elderly family members.

A very happy customer — thank you again.

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely superb and professional service

Andrew from Comfort Cleanse is amazing - he is both a qualified electrician and a plumber. He handled all aspects of installing my smart bidet and new toilet from the wiring to the plumbing and a bit of carpentry too.

Very thorough, pays attention to detail, fair price for installing everything and the work was top notch.

Do not hesitate to hire him to install an electronic bidet seat or smart toilet!

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Top-notch service

Andrew provided top-notch service from start to end. He did a great job fitting the smart toilet seat. He is competent and professional. It is a reasonable price for the fitting paid worth every penny. I would definitely recommend him

July 23, 2024
Unprompted review
Rated 5 out of 5 stars

Great Product and super service

Great Product. Does what it says. Exceptional service from Andrew. Economically priced products that are durable and reliable. But could do with Elbow or foot flushing control

July 8, 2022
Unprompted review
Rated 5 out of 5 stars

Probably the best company I have ever…

Probably the best company I have ever dealt with. It has been over a year since I purchased a bidet from them and still the customer service is fantastic. Andrew is so personal and responds to any queries immediately. If only all companies could treat customers like this, what a great world it would be.

April 3, 2023
Unprompted review
Rated 5 out of 5 stars

Just a massive thank you to Andrew and…

Just a massive thank you to Andrew and Comfortcleanse for the service you provided for me, in respect of supplying and fitting my new bidet seat. From my initial enquiry, to your prompt contact and flexibility for fitting my new seat, your attention has been fantastic. Nothing was too much trouble and the seat fit's perfectly and works a treat. You weren't pushy, which I find really refreshing. Just gave me sound advice. I am happy to recommend your product and the service for installation (I expected a problem with regards to mileage involved!). First class!

August 17, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent service. We were given sound practical advise, no hard sell. We had a remote control seat fitted in our small toilet, Vitra V care wall hung (at a hight suitable for us) in our bathroom. We would highly recommend this company.
Thank you

September 28, 2021
Unprompted review
Rated 5 out of 5 stars

Cannot rate this company higher than…

Cannot rate this company higher than five stars unfortunately would like to give them10
No pressure selling just good old fasioned help and honesty
Bidet seat was recommended (not the most expensive) Andrew came fitted same polite Nothing to much trouble excellent product and service

December 2, 2020
Unprompted review
Rated 5 out of 5 stars

A superb friendly and helpful company to be trusted with intimate problems

We really appreciate the prompt installation of an Uspa Washlet with a pedestal WC pan too. All messages were actioned promptly and target times and dates met exactly on time.

Coronavirus is making difficulties for us all and Andrew our installer promised he would be wearing mask and gloves whilst at our property and of course keeping safe social distancing.

For our part we prepared our bathroom using bleach to minimise bacterial risks to our installer.

Our time in near proximity was reduced by us being able to guide Andrew to the location of the control cocks for water supplies including mains and the hot and cold services to the bathroom. The survey was expedited by us quickly showing Andrew the mains switchboard and the location of the nearest power point to the bathroom from which a spur power supply could be taken. It was in an adjoining bedroom.

We found the ComfortCleanse was best able to help us if we provided as certain amount of intimate information. You can only do this with a company you feel able to TRUST. We were able to extend this trust to ComfortCleanse.

Our initial answer for purchasing the unit was we had used bidets on the continent and found them excellent help toward improved hygiene. Perhaps the true answer should have been that with increasing age there was a tendency for the eldest member of the household to use increased amounts of toilet tissue to keep clean.

On an initial test drive it was a little disappointing to find faint faecal residues on toilet tissue used for a final check.

Perhaps some of the super high pressure jets encountered on the continent would be illegal in the UK!

We were able to have useful and confidential discussion on this issue as there could be dangers associated with use of water jets that are too highly pressured.

I agree with Andrew that the safe solution for the perfectly clean anal area may be two programmed washes and we are trying the oscillating and sitz variations.

At the end of the day our household will much reduce the use of toilet tissue and this will be advantageous to the environment. It will also keep us free from panic buying shortages :)

May 21, 2020
Unprompted review

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