Excellent service with excellent staff. I have been using Commsave for a couple of years now. They are a brilliant, empathetic team who really try to help you in any way they can. I really apprec... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have been a member and customer of Commsave Credit Union for over 10 years now. During that time I have saved regularly with them, borrowed money with lower interest rate repayment, and have impr... See more
Company replied
The interest rate is reasonable but not as high as some others however im happy to remain with them as I approve of the support they provide to borrowers. They have been extremely helpful whenever... See more
Company replied
Have been with Commsave for a few years now. The company enabled me to start saving, something I had not done for a couple of decades. The process is easy and straightforward through their app and w... See more
Company replied
Company details
Written by the company
We are a credit union which means we're a not for profit financial co-operative owned and controlled by its members. We offer an easy way to save, and a better way to borrow. So what’s the catch? – There is no catch! Just simple access to savings & loans direct from your pay.
Contact info
2 Summerhouse Road, NN3 6BJ, Northampton, United Kingdom
- 0303 0402 660
- hello@commsave.co.uk
- www.commsave.co.uk
4.8
Excellent
4K reviews
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thanks for quick response,good team
Thanks for quick response,good team
March 27, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Adriana,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealing with ourselves to be that it was a quick response to your query.
Thank you again for such a lovely review.
Many thanks,
Commsave
Very helpful with my enquiry
Very helpful with my enquiry. Really fast response. Excellent communication.
March 25, 2026
Unprompted review
Reply from Commsave Credit Union
HI Alan,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Very helpful with you recent enquiry. with a Really fast response & Excellent communication.
Thank you again for such a lovely review.
Many thanks,
Commsave
My queries were resolved within 24hrs…
My queries were resolved within 24hrs anytime I filled a query
Also, the loan approver and disbursement is very fast if all required information is provided and verified
March 26, 2026
Unprompted review
Reply from Commsave Credit Union
HI Anthony,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be that you query was resolved in good time and that you have found our loan service to be extremely fast.
Thank you again for such a lovely review.
Many thanks,
Commsave
It feels good to actually communicate…
It feels good to actually communicate with an actual person. Thank you
March 25, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Debbie
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealing with ourselves to be that you like to actually communicate with an actual person when calling.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
HI Bryan,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Fast and very helpful it is great to hear this from our members.
Thank you again for such a lovely review.
Many thanks,
Commsave
I am totally satisfied with Commsave
I am totally satisfied with Commsave. The communication through the app is quick and straightforward, the borrowing also is fair. They don't just rely on credit scores.
They don't waste times.
I recommended Commsave to my colleagues and friends.
January 20, 2026
Unprompted review
Reply from Commsave Credit Union
HI Tamsir,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent to be that you are totally satisfied with commsave, also that you found the communication to be quick and straight forward.
Thank you again for such a lovely review & the recommendation
Many thanks,
Commsave
It was quick and staff was really…
It was quick and staff was really helpful and polite.
March 23, 2026
Unprompted review
Reply from Commsave Credit Union
HI Daniel,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be quick and efficient and that the staff were really helpful and polite.
Thank you again for such a lovely review.
Many thanks,
Commsave
I have not had any issues with this…
I have not had any issues with this bank at all. If I could transfer all my financial dealings to comm save, I would! Thank you for taking care of me and my money and for being kind in difficult circumstances now and in the past.
March 23, 2026
Unprompted review
Reply from Commsave Credit Union
HI Onyinye,
Thank you for taking the time to leave your 4* review
We are happy that you found your recent call with commsave to be issue free and a great financial support taking care of you when you need it most.
Thank you again for such a lovely review.
Many thanks,
Commsave
5star company
Excellent support and very supportive. Very smooth process with checks through instant banking. Many thanks to your team and company.
March 23, 2026
Unprompted review
Reply from Commsave Credit Union
HI Jay,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent to be a excellent support and we thank you for being a member of Commsave.
Thank you again for such a lovely review.
Many thanks,
Commsave
Great customer services
Great customer services and I would recommend it to anyone for saving.
March 23, 2026
Unprompted review
Reply from Commsave Credit Union
HI Zeyad,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Great customer services this is something we pride ourselves on thank you for the recommendation.
Thank you again for such a lovely review.
Many thanks,
Commsave
Best services so far
March 23, 2026
Unprompted review
Reply from Commsave Credit Union
HI Mustafa,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Best services so far.
Thank you again for such a lovely review.
Many thanks,
Commsave
Would highly recommend this Credit…
Would highly recommend this Credit Union. Great customer service. Helped me when I needed it.
March 20, 2026
Unprompted review
Reply from Commsave Credit Union
HI Harry,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be that you would highly recommend commsave as we have great customer service.
Thank you again for such a lovely review.
Many thanks,
Commsave
Excellent customer service and great…
Excellent customer service and great products
March 20, 2026
Unprompted review
Reply from Commsave Credit Union
HI Martin,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be such a excellent customer service with great products.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
HI Fiona,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be a fast and effective experience.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
HI Tuesday,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Always friendly, helpful and quick to reply.
Thank you again for such a lovely review.
Many thanks,
Commsave
Good communication and fast service
Good communication and fast service
March 16, 2026
Unprompted review
Reply from Commsave Credit Union
HI Keith,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Good communication and fast service.
Thank you again for such a lovely review.
Many thanks,
Commsave
Quick and efficient always so good
March 17, 2026
Unprompted review
Reply from Commsave Credit Union
HI Lucy,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent call with commsave to be Quick and efficient always so very good.
Thank you again for such a lovely review.
Many thanks,
Commsave
Reply from Commsave Credit Union
Hi William,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealing with ourselves to be that Commsave educates doshi learn.
Thank you again for such a lovely review.
Many thanks,
Commsave
Saved me from the spiral of debt
Commsave was the first company to ever help me out to consolidate my debts. Unable to get credit ANYWHERE until I found them. They’ve allowed me to pay off all my debts and pool it into one easy payment. Their team are fast and responsive and always take care of me as a customer. Thank you for giving me a new lease on life to focus on better credit and finally look toward buying a home. Without you I couldn’t have done it. Thank you
March 16, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Oliver,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealing with ourselves to be that the consolidation loan has provide you with the ability to put your debts in one easy payment & providing members with fast and responsive responses.
Thank you again for such a lovely review.
Many thanks,
Commsave
I recently heard about Commsave Credit…
I recently heard about Commsave Credit Union from one of my colleagues and was pleasantly surprised by the level of support and benefits available to members.
Opening an account was quick and straightforward, and the document upload process was simple and efficient. Communication has also been clear and responsive throughout.Great customer service and easy application process, I recommend to everyone.
Overall, it has been a very positive experience.
January 20, 2026
Unprompted review
Reply from Commsave Credit Union
Hi Ewelina,
Thank you for taking the time to leave your 5* review
We are happy that you found your recent dealing with ourselves to be that you heard about us through one of your colleagues & that you were pleasantly suppressed.
With opening accounts quick and straight forward simple and efficient.
Thank you again for such a lovely review.
Many thanks,
Commsave
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