Company Shop Reviews 1,096

I recently joined the membership for the Renfrew store, and was pleasantly surprised by the range of products; often from major retailers like M&S, Waitrose, Sainsburys, Morrisons, Tesco etc. and the savings which they offer. It is a good concept, and one which I wish I joined sooner.

Upon joining I took my UK Passport, Proof of Residence and Proof of Income. The lady at the service desk took my photo but then said she couldn't issue a membership card as their printer isn't working. I have been back a few times since and, lo and behold, the printer still hasnt been fixed. That isn't the greatest 'first impression' is it? I mean, if I didn't have my ID upon joining, they wouldn't have entertained me for membership, would they?

Other issues, the location is a bit out-of-the-way as it is situated in a run-down former retail park with nothing else nearby; and the car park has many potholes.

However, if you can accept that its a no frills shopping experience where you'll find a few bargains, this might be the place for you.

They do not deliver so are anti disabled - and not local so after paying transport you will be worse off - DONT BOTHER

Great value and choices a real bargain also staff excellent I will continue to go because of the value and it helps my budget thank you so much

Great service and always get great bargains always helping people out with great bargains fantastic shop thank you for all your support

Such a great place to shop. If you expect "normal" supermarket prices and foods do not go. The food is excellent may have a short date life but well worth it. The staff are excellent and always filling shelves, and freezers and cool fridges. The cost of things is well below any expected prices

Great bargains and good selection of goods staff are very friendly and helpful

Everytime ive been the range and quality of food has been great and lower prices than you pay in the supermarkets i just wish the store wasn't nearly 1 hour from me, but still love going.

This review relates specifically to the Company Shop store in Middleton.
I raised a complaint about how I was treated by a member of staff at this store and the outcome was that my membership was cancelled.
During my visit I was spoken to in a way I found belittling and was shouted at in front of other customers. I later saw the same staff member discussing me with colleagues in a public area of the store, which felt humiliating and completely unprofessional.
Instead of a transparent investigation into what happened, I was told the decision to cancel my membership was “discretionary”, that no details of the allegations would be shared with me, and that there is no appeal process.
Since then I have emailed the company twice asking for acknowledgement and asking for the matter to be reviewed by senior leadership. I have received no response.
I served 10 years in the Armed Forces and now work within the NHS, but more importantly I am simply a member of the public who expected basic respect when shopping and when raising a concern.
Company Shop is used by many people trying to stretch their budgets, including families and vulnerable members of the community. If someone who is prepared to raise concerns can have their membership removed in this way, it raises serious questions about how complaints are handled and what happens to people who feel less able to speak up.
Customers deserve respect, transparency, and fair treatment when they raise concerns. That was not my experience at the Middleton store

The company shop is incredible with so many bargains to be had. The meat is amazing and we got some free bananas so was able to make some very cheap banana pancakes and banana bread. We even managed to get my oat milk at 1/3 of the cheapest price I pay in the supermarkets, what a steal! It is good quaility food at prices we can actually afford. No going hungry after a Company Shop

Top class in everyway. Great prices for excellent products. Nice friendly helpful staff. Easy car parking. Pleased to recommend this store.

Its brilliant, there is always lots of.things to choose from at great prices, part of why I enjoy going is not knowing whats going to be there it has made us think of different recipes, ways of preserving and pickling things, some of the meat is of exceptional quality, wagu steaks and corn fed chicken on my last visit both at half shop price. Its really made a difference to our budget and what we eat and no review of the company shop should be made without mentioning the team that work there, always welcoming, helpful and friendly.. well worth signing up for and give it a go, think of different ways to use food and help reduce food waste.. well done company shop you are doing an amazing job

Always great prices, value for money and a good selection of products, staff at the Grimsby shop are always polite and helpful, thank you.

Fantastic service and such varied choices all fresh foods are well packed well and fantastic offers.
Staff are friendly and very helpful too

Omg shop is amazing always different stock nice surprise every time I go love this shop would recommend to everyone so cheap clean friendly staff

Fabulous place and i highly recommend as a means of saving money - perhaps not everything you are looking for, but you will find a lot of other everday items that are so much cheaper eg bread at 40p!

Great savings

Love the company shop, yes at times there are some really good bargains other times not much but with there prices you can afford to try some things you would not normally buy, my only moan is I wish it was closer to home here in Northampton.

Lovely helpful staff on the reception desk, explained everything as this was our first visit.
Surprised at the choice of everything - well impressed

Great shop with good prices