The Complete Blind Service Ltd Reviews 165

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Blinds were made and fitted 6+ years ago and needed to be removed for replacement glazing unit. I couldn't work out how to do this so they visited to demonstrate at no charge. I don't expect to need a... See more

Company replied

Rated 5 out of 5 stars

Thank you Complete Blind Service for our beautiful new roller blinds. Great customer service, Dorothy was really helpful getting a quote to us, we were kept updated with the production and ready soo... See more

Company replied

Rated 5 out of 5 stars

Great service level from The Complete Blind Service. I had some tricky inward opening windows requiring vertical blinds and also wanted some bespoke wave curtains using my own sourced fabrics. Mark on... See more

Company replied

Rated 5 out of 5 stars

Awesome service from start to finish Free site visit to evaluate & measure Always arrived when promised Always delivered as promised (e.g. sample fabrics) Delivered and then fitted / serviced b... See more

Company replied

Company details

  1. Blinds Shop
  2. Curtain Store
  3. Curtain Supplier and Maker
  4. Window Treatment Store

Written by the company

We are an independent family run business located in Walthamstow, and are proud to be one of the only blind manufacturers within the local area. We provide a free quotation service which includes a home visit to show samples. Our small but fully packed showroom is open by appointment.

The Complete Blind Service Ltd

Written by the company

Honest and Reliable Family Run business.
We are an independent family run business located in Walthamstow, and are proud to be one of the only blind manufacturers within the local area. We provide a free quotation service which includes a home visit to show samples.

Free Measure, Free Fitting, Long Guarantee.

3-10 year guarantee on all blinds and shutters!

3-10 year guarantee on all blinds and shutters!
All our blinds are guaranteed for 3 years. MDF and Wooden shutters we have just increased their guarantee to 5 years, PVC has a 10 year guarantee.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

165 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent product and fantastic aftercare.

Blinds were made and fitted 6+ years ago and needed to be removed for replacement glazing unit. I couldn't work out how to do this so they visited to demonstrate at no charge. I don't expect to need any more blinds, but if I do, I wouldn't consider going anywhere else. They also have a very good range of options and very friendly, helpful staff in all departments..

April 24, 2026
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you very much for your kind review.

We are really pleased we could assist you, and that our team was able to help remove the blinds for your glazing works. Providing helpful and supportive service, even beyond installation, is something we always aim for.

It is also lovely to hear your comments about our range and team across all departments, we will be sure to pass this on.

Thank you again for your recommendation, it truly means a lot to us.

Rated 5 out of 5 stars

From start to finish

From start to finish, the service I received was excellent. From the initial enquiry right through to the installation, everything was smooth, professional, and stress-free. The team were friendly, knowledgeable, and took the time to explain all the options without any pressure.
The shutters themselves are beautiful and have completely transformed the space. Installation day was just as positive — on time, tidy, and carried out with real care and attention to detail. It’s clear they take pride in their work.
Overall, a really great experience and I couldn’t be happier with the result. I’d happily recommend them to anyone looking for quality shutters and genuinely good service.

March 10, 2026
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you very much for your kind review.

We are delighted to hear that you had such a positive experience from your initial enquiry through to installation. Providing a smooth, professional and stress free service is always our aim, so it is wonderful to know this was reflected throughout your journey with us.

It is especially pleasing to hear how happy you are with your new shutters and the transformation they have made to your space. We will also be sure to pass your comments on to our installation team, who take great pride in their work and will really appreciate your feedback.

Thank you again for your recommendation. It truly means a lot to us.

Rated 5 out of 5 stars

Staff were really friendly and helpful…

Staff were really friendly and helpful - I got a quote a few days after my initial enquiry and the blinds were installed a few weeks later. They were also very reasonably priced for perfect fit blinds. They look great and were installed efficiently and quickly. The man who installed them (sorry didn't get his name!) not only got everything installed, he also offered to help me move my desk back in front of the window which went above and beyond what he came to do. I recommend

March 4, 2026
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you so much for taking the time to leave such a lovely review, Ash.

We are delighted to hear that you were happy with the whole process, from your initial enquiry through to the installation. Our team always aims to provide friendly service, clear communication and efficient installations, so it is wonderful to know this came across in your experience.

I will be sure to pass your kind comments on to the installer as well. He will really appreciate the feedback, especially knowing that his extra help with your desk made a difference.

Rated 5 out of 5 stars

Great service and would certainly use…

Great service and would certainly use them again!

February 23, 2026
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you so much for your lovely review.

We are delighted to hear you were happy with the service, and it truly means a lot to know you would use us again. We really appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Beautiful roller blinds and great customer service

Thank you Complete Blind Service for our beautiful new roller blinds. Great customer service, Dorothy was really helpful getting a quote to us, we were kept updated with the production and ready sooner than quoted.

The blinds look great, you can see they are made with real care and attention and packaged well. Really pleased, thank you very much.

February 20, 2026
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you so much for your wonderful review.

We are absolutely delighted to hear how pleased you are with your new roller blinds. It is lovely to know that you felt well looked after throughout the process and that Dorothy was helpful in getting everything arranged for you.

Rated 5 out of 5 stars

A fantastic service again for us

A fantastic service again for us. Two new blinds in the kids bedroom and one in the back room. Beautifully fitted and they look tremendous.

December 2, 2025
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you so much for your lovely review. We are delighted to hear that you are happy with your new blinds and that the fitting went smoothly. We really appreciate your continued trust in our service.

Rated 5 out of 5 stars

Excellent company

Excellent company. The fitters who came to the flat were extremely friendly, helpful and clearly know what they’re doing and also enjoy what they do.

I have used this company for years. They are extremely professional and trustworthy: I highly recommend them.

November 22, 2025
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you so much for your lovely review. We are delighted to hear that you found our fitters friendly, helpful and knowledgeable. It is always great to know that their hard work and passion come through during visits.

We truly appreciate your continued trust in us over the years. Recommendations like yours mean a great deal to our team.

Rated 5 out of 5 stars

The Complete Blind Service…Great service

We have used The Complete Blind Service on three different occasions, for various different blinds in our kitchen, bathroom, garden cabin and extension and we have not been disappointed. They have always been professional, helpful, friendly and good value for money. They recently installed a motorised blind for the orangery roof in our extension, listening to our requirements and wishes and providing exactly what we wanted. That is good service!

October 13, 2025
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you so much for your lovely review and for choosing us again for your blinds. We really appreciate your continued trust in our team. It’s great to hear that you’re pleased with the new motorised blind and the service you received. We hope you continue to enjoy your blinds for many years to come!

Rated 5 out of 5 stars

We had our conservatory blinds replaced…

We had our conservatory blinds replaced and company installed it previously as well 15 years ago
They finished the job today and the blinds look perfect. The team came as arranged and done a great job. Very helpful and the pride themselves in giving a great service. The customer services team kept us informed and the price is reasonable and good quality blinds . I strongly recommend them .

September 11, 2025
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you so much for your review. We’re delighted to hear that you’re happy with the work carried out, and especially pleased that our customer service team kept you well informed throughout the process. Your feedback means a lot to us.

Rated 1 out of 5 stars

They don’t call you back

I’ve tried three times to make an appointment early evening and each time I am promised a call back but don’t get one. Very disappointing. I wanted to shop local but will have to shop elsewhere

July 22, 2025
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you for your feedback, and we’re really sorry to hear about your experience.

We did try to return your calls, but unfortunately weren’t able to get through. It seems the dates and times didn’t align, and we truly apologise if it felt like we didn’t assist you properly. That was never our intention.

Our standard appointment times are Monday to Friday, between 9am–12pm or 12pm–3pm. While we do try our best to accommodate different schedules, there are limitations depending on staff availability.

We’d still love the opportunity to help if you're open to it. Please feel free to get in touch, and we’ll do our best to work something out for you.

Rated 1 out of 5 stars

I ordered blinds and I thought I was…

I ordered blinds and I thought I was happy with the installation, until I tried to pull up a blind. I cannot pull up the blind because I need the arm space to do this. Unfortunately, there's a wall which is preventing me from lifting the blinds. Someone came out to inspect the work, you would have thought he would have factored this in!. The installer came to install the blinds. You would have thought he would have tested the blinds as another quality check measure. I contacted the company and was informed the pull needs to be on the right and they don't think they can change it. However they will come back to me. Nobody has come back to me and I have had to chase them 3 times. It seems as soon as they get your money, they don't seem to be bothered. Aftercare is unsatisfactory. I even had to wait approx 4 weeks for the blinds. This is not what I paid for, blinds are suppose to go up and down!

April 7, 2025
Unprompted review
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Reply from The Complete Blind Service Ltd

Hello

I am sorry you feel we didn't deal with your issue in a timely manner. I assure you we are not in the business of taking customers money and not being bothered.

I did personally reply to your two emails about the difficulties you were having operating the blind.

If we did miss your phone call, I am very sorry about that. We are a busy office, and unfortunately, on occasions we might all be on the phones at once. Our voicemails come through to us as emails, and we make sure anyone that leaves a message gets a call back.

The problem was not with the blind, but with the small space in which you have to lock the blind into position. Our installer did test the blind, but being taller, he had no problem operating the blind.

Now that we have been back to your property and installed a new operating device, I am pleased that the issues have been resolved.

Kind Regards

Sean

Rated 5 out of 5 stars

Quality service - competitive prices.

Complete Blind Service provide a prompt, friendly service. Good range of products and efficient measuring and fitting.
Really pleased with the results and would recommend.

April 7, 2025
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you so much, we're glad you were happy!

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I recently had shutters installed in my home by The Complete Blind Service, and I cannot express how thrilled I am with the entire experience! From the moment I contacted them, their team was nothing short of brilliant. Their efficiency was impressive, and they were incredibly knowledgeable about their products and installation process.

The crew arrived on time, worked diligently, and maintained a high level of professionalism throughout the job. They were courteous, respectful of my home, and ensured that everything was clean and tidy once they finished. The quality of the shutters is outstanding, and they have truly transformed the look of my house.

Everything went seamlessly, from the initial consultation to the final installation. I wholeheartedly recommend The Complete Blind Service to anyone looking for top-notch shutter installation. You won’t be disappointed! Thank you for a fantastic job!

January 31, 2025
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you so much! Glad you had a great experience!

Rated 5 out of 5 stars

Consistent first-class service over two decades

First-class service, first-class workmanship. Complete Blinds supplied fabrics, fixed blinds and curtains for our previous home (in 2004) and our current home (March & December 2024). Very helpful staff. Recommended to a friend.
CB053847

December 12, 2024
Unprompted review
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Reply from The Complete Blind Service Ltd

Such a lovely review- thanks Alan & Linda.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish. Blinds fit perfectly and look great. Excellent service, no issues at all.

September 11, 2024
Unprompted review
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Reply from The Complete Blind Service Ltd

Really appreciate the kind words, thank you!

Rated 5 out of 5 stars

Second time customer

I have just used The Complete Blind Service for the second time. As before, quoting, measuring and fitting was very smooth and the quality has been excellent. Very happy with the finished product for the price. Wouldn’t hesitate to recommend.

August 14, 2024
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you, happy to hear it all went well!

Rated 5 out of 5 stars

So happy with my Blinds from The…

So happy with my Blinds from The Complete Blind Service Ltd.
From the measuring to the installation all done by Mark was perfect.
They look very stylish & a price that won’t be beaten.
Thank you!

August 14, 2024
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you for your words, they mean a lot to us!

Rated 5 out of 5 stars

Brilliant company would highly recommend.

Cannot recommend this company enough they fitted my new home with shutters, blinds, and verticals.
The staff are always happy to help with any queries.
On fitting days the wonderful Greg was always on time and very respectful to the property.

June 28, 2024
Unprompted review
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Reply from The Complete Blind Service Ltd

Thanks so much for the lovely review Teresa- I will pass your comments on to Greg :)

Rated 5 out of 5 stars

Highly recommended!

Sean and the team have gone above and beyond with the service we've received and we're incredibly grateful!

April 30, 2024
Unprompted review
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Reply from The Complete Blind Service Ltd

Happy to hear you are pleased with your blinds Lotti :)

Rated 5 out of 5 stars

Excellent service

Excellent service, accurate during the works, very professional and kind. Highly recommended, would use again.

February 28, 2024
Unprompted review
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Reply from The Complete Blind Service Ltd

Thanks for your kind review Claudio :)

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