The Complete Blind Service Ltd Reviews 165

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Blinds were made and fitted 6+ years ago and needed to be removed for replacement glazing unit. I couldn't work out how to do this so they visited to demonstrate at no charge. I don't expect to need a... See more

Company replied

Rated 5 out of 5 stars

Thank you Complete Blind Service for our beautiful new roller blinds. Great customer service, Dorothy was really helpful getting a quote to us, we were kept updated with the production and ready soo... See more

Company replied

Rated 5 out of 5 stars

Great service level from The Complete Blind Service. I had some tricky inward opening windows requiring vertical blinds and also wanted some bespoke wave curtains using my own sourced fabrics. Mark on... See more

Company replied

Rated 5 out of 5 stars

Awesome service from start to finish Free site visit to evaluate & measure Always arrived when promised Always delivered as promised (e.g. sample fabrics) Delivered and then fitted / serviced b... See more

Company replied

Company details

  1. Blinds Shop
  2. Curtain Store
  3. Curtain Supplier and Maker
  4. Window Treatment Store

Written by the company

We are an independent family run business located in Walthamstow, and are proud to be one of the only blind manufacturers within the local area. We provide a free quotation service which includes a home visit to show samples. Our small but fully packed showroom is open by appointment.

The Complete Blind Service Ltd

Written by the company

Honest and Reliable Family Run business.
We are an independent family run business located in Walthamstow, and are proud to be one of the only blind manufacturers within the local area. We provide a free quotation service which includes a home visit to show samples.

Free Measure, Free Fitting, Long Guarantee.

3-10 year guarantee on all blinds and shutters!

3-10 year guarantee on all blinds and shutters!
All our blinds are guaranteed for 3 years. MDF and Wooden shutters we have just increased their guarantee to 5 years, PVC has a 10 year guarantee.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

165 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Grove Gallery London

I recently had blinds installed at our Gallery in London by this company, the quality of the Customer Service and Products was first class.

February 8, 2024
Unprompted review
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Reply from The Complete Blind Service Ltd

Glad you are pleased with the blinds Peter- please do forward some photos if you have a moment :)

Rated 5 out of 5 stars

Ecellent customer service

A company with excellent service, whose operative carried excellent workmanship.

What makes one a company stand out above others is the service when things go wrong: it is how promptly it rectifies a problem which makes the customer recommend them as an excellent supplier.

Their operative Greg, with his friendly demeanour, was a perfectionist: he did not take any shortcuts (even went back to the warehouse to get different fittings instead of making do with what he had), ensured the job is done to high standard, worked quickly and left the site clean.

December 18, 2023
Unprompted review
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Reply from The Complete Blind Service Ltd

Such a lovely review! Thanks so much Joel. We will be sure to pass your comments on to Greg :)

Rated 5 out of 5 stars

Excellent across all elements from…

Excellent across all elements from customer service to product.
I've been so impressed with TCBS from start to finish. They are a very professional business who have excellent customer service. They were on top of all elements from our first measurement meeting to the fitting of the blinds. Everyone we have come into contact with has been lovely and i'm really pleased with the finish product. Thank you!

December 18, 2023
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you so much for the kind review Tammy :)

Rated 3 out of 5 stars

Responsive and quick communication

I recently had blinds and curtains installed by this company, and I must acknowledge the quality of both the products. The measurements were professionally done, and the pre-sale customer service was excellent with quick responses.

However, I encountered an issue during the installation process. Unfortunately, the installer accidentally created three noticeable scratches on my newly finished floor. After a month of negotiation, I appreciate that the company has shown willingness to compensate with a small amount.

Despite this hiccup, the company has been very responsive throughout the resolution process, and I have no complaints about the overall quality of the products. While the inconvenience of the floor scratches was disappointing, the positive aspects of the service, including good pre-sale customer service and quick responses, contribute to an overall positive experience.

November 18, 2023
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you for the review. We are happy to hear that you are pleased with the products we have installed, and the service provided. Please do get in touch if we can help with anything more

Rated 5 out of 5 stars

Beautiful shutters, professional service!

I was recommended The Complete Blind Service by a friend, and they have exceeded my expectations. Very helpful team - from measurement to installation, the process went smoothly. The shutters have improved the look and feel of the house so much - love them!

December 4, 2023
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you for the kind review- please do get in touch if there is anything more we can help with :)

Rated 5 out of 5 stars

Good service and the blinds look great

I've used The Complete Blind Service a few times and I have always received a good service, from the people at the office to the installer. The blinds are well made and look beautiful.

November 27, 2023
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you for the kind review- please do get in touch if there is anything more we can help with :)

Rated 5 out of 5 stars

The staff at The Complete Blind service…

The staff at The Complete Blind service were helpful from beginning to end, answering all my queries and giving advice on fabrics. The curtains and blinds they made for our community centre hall look lovely and have given the space a real facelift.

November 13, 2023
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you for the kind review Caecilia- the office would love to see some photos if you wouldn't mind emailing some over? :)

Rated 5 out of 5 stars

We are delighted with our new blinds

We are delighted with our new blinds. The whole process with The Complete Blind Service, from start to finish was simple and efficient. Our fitter was great.

November 8, 2023
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you for the kind review- please do get in touch if there is anything more we can help with :)

Rated 5 out of 5 stars

Roller blinds, curtain track, roman blinds all great!

Very busy but totally worth waiting for.

We have used the Complete Blind Service a number of times over the last 10 years to supply roller blinds, curtain tracks and most recently roman blinds.

Very professional service, lovely made blinds and tidy installers.

October 16, 2023
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you for the kind review- please do get in touch if there is anything more we can help with :)

Rated 5 out of 5 stars

The Complete Blind Service fitted new…

The Complete Blind Service fitted new blinds and a curtain track, they also re-fitted blinds I had had for many years to new windows and refurbished an old curtain track. The work is excellent and the service very good. I highly recommend this company.

September 20, 2023
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you for the kind review- please do get in touch if there is anything more we can help with :)

Rated 5 out of 5 stars

Brilliant service as usual from The…

Brilliant service as usual from The Complete Blind Service, lovely people to deal with, excellent product and good value. I will use them whenever I need anything like this and would recommend them highly to anyone else.

September 13, 2023
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you for the kind review- please do get in touch if there is anything more we can help with :)

Rated 5 out of 5 stars

Used this company twice

Used this company twice. On both occasions a stress free experience. Very professional, the office staff were friendly and helpful. Very competitive prices, but more importantly good products, and fitted to a a very high standard. Highly recommend.

August 23, 2023
Unprompted review
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Reply from The Complete Blind Service Ltd

Hi Marc- thank you so much for taking the time to leave us such lovely feedback!

Rated 5 out of 5 stars

Flawless company

Excellent company, bespoke high quality work that exceeded my expectations, at affordable prices. They make the blinds in their workshop to your specifications; I have contacted other companies but they were unable to provide the same kind of blinds with the same measurements. After installation, I changed my mind on how I wanted the blinds installed and they promptly came back to make the change. Always courteous, quick, and professional, even via email to make appointments. I cannot recommend them enough.

August 18, 2023
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you for leaving us such a positive review Barbara :)

Rated 5 out of 5 stars

Fast and excellent service

Had a really good experience with The Complete Blind Service! They were responsive, very competitively priced and quoted me installation in half the time of anyone else, which they then delivered. Would highly recommend!

July 12, 2023
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you for the kind review- please do get in touch if there is anything more we can help with :)

Rated 5 out of 5 stars

Highly recommended

The Complete Blind Service have fitted shutters, roller blinds and mechanical blinds for us over the past 5 years or so. Each time we have been so impressed with their range and customer service. They do friendly home visits and we’ve also been to their shop to see samples. They are very helpful and go above and beyond each time. We wouldn’t use anyone else and highly recommend them!

June 14, 2023
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you Beth- please do get in touch if there is anything more we can help with :)

Rated 5 out of 5 stars

Wonderful company!

We ordered blinds for our new house and just had the most wonderful experience with The Complete Blind Service. The quality is superb and great value, the production and installation was actually faster than expected, and we received really personal service from everyone — from the office people, the measurers, and the installers. We recommend them highly.

June 7, 2023
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you for your kind review Mark :)

Rated 5 out of 5 stars

Amazing service and product.

Absolute 5 star service across the board. I use trust pilot to check on many service that I look for. This company had a strong score so I was hopeful.

Why 5 stars?

* the quote was quick, accurate and without any pushy sales.
* when I had questions, I received a response on the day and often within an hour or so.
* measurement - Tony was super helpful and very polite.
* paying - the team were very helpful and when I had a question about the materials, someone answered the phone within a minute or so and walked me through the process online.
* fitting - on time, no delays or changes to dates. Mark installed and was very polite and informative.
* final product - super happy.

Literally could not fault them. Keep up the amazing work. Absolutely recommend.

May 30, 2023
Unprompted review
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Reply from The Complete Blind Service Ltd

Wow- what a great review! Thank you so much David. I'll be sure to pass your comments on to Tony & Mark.

Rated 5 out of 5 stars

Family run business offering first…

Family run business offering first class service. Would recommend the company without hesitation

May 21, 2023
Unprompted review
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Reply from The Complete Blind Service Ltd

Thanks so much for taking the time to leave us a review :)

Rated 5 out of 5 stars

I have just recently had curtains and…

I have just recently had curtains and blinds fitted from The Complete Blind Service. They could not have been more helpful from start to finish. They had a wonderful range of fabrics and we're so helpful with choosing the right fabrics. They changed the estimate several times to fit my needs and offered exceptional customer service. The curtains were made and fitted within the timescales they gave me and the fitters were friendly and efficient.

Would throughly recommend

May 11, 2023
Unprompted review
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Reply from The Complete Blind Service Ltd

Thanks so much for leaving us such a great review Jo :)

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service and feel reassured with aftercare policy. Really happy with our blinds and the overall service of this local company.

April 26, 2023
Unprompted review
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Reply from The Complete Blind Service Ltd

Thank you for taking the time to leave us a review Rose. Pleased to hear you are happy. :)

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