Online application is super easy to complete and get a response straight away. If referred, will have a response within 48 hrs. Kept updated the whole way through the process, and funds received in gr... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I don’t write reviews often, but my above and experience with Conister needed the praise. Andrew Moody helped me through a major hassle of separating loans that I had jointly. He had to drawing up mu... See more
Company replied
As always, my experience with Conister was fantastic. The service is always so fast and friendly. I normally deal with Lee Gale, however he was away on annual leave this time so Andrew Moody took ov... See more
Company replied
I didn't want to rely on local postal service so called into branch to arrange what I required. This was received politely & courteously, & effected at the correct time. Checking later on the on-li... See more
Company replied
Company details
Written by the company
We offer financial solutions across the Isle of Man and the UK, helping customers achieve their goals with trusted, flexible banking services. With a legacy of trust dating back to 1935, Conister Bank is proud to be an independent institution committed to personal service and long-term relationships. Our expertise covers a wide range of financial products designed to support both individuals and businesses. We provide personal and business finance, high-interest savings options, SME and corporate lending, asset finance, mortgages, bridging loans, block discounting, and secured credit facilities. At Conister Bank, we believe in more than just transactions - we believe in partnerships. Our customer-first approach means we take the time to understand your ambitions and provide the financial support that makes a real difference. Whether you’re planning for the future, growing your business, or navigating new opportunities, we’re here to help you succeed.
Contact info
United Kingdom
- www.conisterbank.co.uk
4.6
Excellent
270 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I applied for a loan out of hours
I applied for a loan out of hours and was replied to pretty much instantly with approval even with the Easter break only had to wait until the Tuesday with an email from the Conister team and the money was in my account the following day the only issue I have is I have not received any paperwork with payment plans, dates etc
April 2, 2026
Reply from Conisterbank
We're delighted to hear about your smooth approval process! We appreciate your feedback as it helps us recognise our team for their hard work, and continue to improve.
Unbelievably easy application thank you…
Unbelievably easy application thank you Conister
April 8, 2026
Reply from Conisterbank
This is brilliant! We appreciate your positive feedback, thanks for sharing with us.
Simplicity and speed
The simplicity of the service, as well as the speed from the first request to the money being in my account was simply exceptional. A fabulous service from great and knowledgeable people who can make decisions rapidly. Well done.
March 30, 2026
Reply from Conisterbank
Thank you for sharing your experience with us. We’re really pleased to hear that the process was smooth and that our team’s responsiveness and expertise stood out. Feedback like this means a lot to our people and reinforces our commitment to delivering a great customer experience.
Jim loan request
My loan request was accepted within 5minutes. Absolutely amazing 10 out of 10 for conister and b+b. Jim
March 24, 2026
Reply from Conisterbank
We're happy to hear that your request was accepted so quickly! We appreciate your feedback, and thanks for choosing Conister Bank.
Professional and efficient
Professional and efficient, and excellent customer service from Conister.
March 26, 2026
Reply from Conisterbank
This is brilliant to hear. Thank you for your kind feedback and recognition.
just all professional quick first class…
just all professional quick first class staff so helpful
March 27, 2026
Reply from Conisterbank
This is exactly what we aim for. Thank you for your positive words, we appreciate it!
Reply from Conisterbank
We are really glad to hear this. Thanks for sharing!
Brilliant.Shaun Kelly was nothing but…
Brilliant.Shaun Kelly was nothing but help. Great to deal with.
March 23, 2026
Reply from Conisterbank
This is brilliant! We appreciate you taking the time to leave us this positive feedback about Shaun and the Conister Team.
Reply from Conisterbank
This is exactly what we aim for, thank you for sharing!
Excellent customer service from shaun…
Excellent customer service from shaun from the start, very helpful and very quick service which is what we needed - thank you
March 19, 2026
Reply from Conisterbank
Thank you for sharing this feedback. We will make sure Shaun recieves recognition for his excellent customer service!
Best Bank on the Isle of Man
The system and the team at Conister are fantastic. Professional helpful and the environment is always peaceful.
March 16, 2026
Reply from Conisterbank
We're so happy to hear that you find our service fantastic! We appreciate your kind words about our helpfulness and office atmosphere. Thank you!
Helpfull and efficient in setting up my…
Helpfull and efficient in setting up my new Fixed Term Deposit. They dont yet have an APP or internet banking but I am sure that will be available soon.
March 16, 2026
Reply from Conisterbank
We’re happy to hear you found our team helpful and efficient - that's exactly what we aim for! Thanks for the feedback on our online services; we’ll keep you updated.
I’ve always found conister to be a…
I’ve always found conister to be a great service provider, I’ve had a few HPs from then and they are always very quick to give you an answer ✨
Only thing that would be good a lower interest rate for loyal customers 🤩
March 23, 2026
Reply from Conisterbank
We're very happy to hear that you've consistently had great experiences with our service - this is what we aim for. Thanks for your review!
Always a positive experience
I have never had a negative experience with Conister Bank over many years of being a customer.
Friendly, reliable sales team, always ready to help.
My recent experience was quick and simple!
March 18, 2026
Reply from Conisterbank
We're so happy to hear this, and it's great to know our team's helpfulness stood out to you - we will make sure they get this recognition. Thank you for sharing!
Re investment
Clear information presented in a friendly and polite manner by a member of staff, re investment made simple and straightforward.
March 16, 2026
Reply from Conisterbank
We're delighted to hear that our team presented information politely. Creating a welcoming space where information can be clearly understood is very important for us. Thank you for your feedback!
Courteous and patient a very positive…
Courteous and patient a very positive experience
March 18, 2026
Reply from Conisterbank
It's brilliant to hear about your positive experience. We appreciate you sharing your review!
Reply from Conisterbank
We appreciate your kind words! We're happy our friendly team could provide you with professional and helpful assistance.
Lee gale was amazing and very very…
Lee gale was amazing and very very helpful and nothing was to much trouble
March 18, 2026
Reply from Conisterbank
Thank you for taking the time to share your experience. To hear that you felt well supported and that everything was handled with care and attention is very important to us, and we’re pleased that Lee was able to make such a positive difference.
Quick & convenient
Very quick, easy & convenient as everything dealt with via email. Kept informed & no hassle to include any extras etc.
March 9, 2026
Reply from Conisterbank
We appreciate you taking the time to leave a review. It’s encouraging to hear that the process felt simple and well managed, and that communication was clear throughout. Thank you for choosing Conister Bank.
Excellent service
A very friendly, welcoming and helpful service from both of the girls that I saw in the office
March 2, 2026
Reply from Conisterbank
Thank you for taking the time to share your experience. We’re delighted to hear such positive feedback about our team and the service they provided. Creating a welcoming environment and offering genuine support is something we take great pride in, so your comments will be very much appreciated.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.