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Conisterbank Reviews 

270
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 257 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being exceptionally helpful, polite, and knowledgeable during every single interaction they have. People also highlight the remarkably smooth, quick application process and efficient service when arranging personal loans or managing accounts. Some reviewers were not happy with communication issues and unexpected delays when waiting for their applications to finish processing. Consumers also experienced frustrating phone systems or prolonged waiting times when trying to reach support representatives or track their overall progress. Additionally, a few people mentioned that getting direct answers proved difficult at times during busy periods.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their helpful, friendly, and professional... See more

Service

People report positive experiences with service, highlighting a friendly, efficient, and professional... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting friendly, efficient, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the fast, straightforward, and... See more

Response time

Customers report positive experiences with response times, highlighting efficient online applications and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Online application is super easy to complete and get a response straight away. If referred, will have a response within 48 hrs. Kept updated the whole way through the process, and funds received in gr... See more

Company replied

Rated 5 out of 5 stars

I don’t write reviews often, but my above and experience with Conister needed the praise. Andrew Moody helped me through a major hassle of separating loans that I had jointly. He had to drawing up mu... See more

Company replied

Rated 5 out of 5 stars

As always, my experience with Conister was fantastic. The service is always so fast and friendly. I normally deal with Lee Gale, however he was away on annual leave this time so Andrew Moody took ov... See more

Company replied

Rated 5 out of 5 stars

It was very straightforward to reinvest my maturing savings investment. I received a letter with clear instructions and a form to fill in with my instructions. I then scanned the form and emailed it a... See more

Company replied


Company details

Written by the company

We offer financial solutions across the Isle of Man and the UK, helping customers achieve their goals with trusted, flexible banking services. With a legacy of trust dating back to 1935, Conister Bank is proud to be an independent institution committed to personal service and long-term relationships. Our expertise covers a wide range of financial products designed to support both individuals and businesses. We provide personal and business finance, high-interest savings options, SME and corporate lending, asset finance, mortgages, bridging loans, block discounting, and secured credit facilities. At Conister Bank, we believe in more than just transactions - we believe in partnerships. Our customer-first approach means we take the time to understand your ambitions and provide the financial support that makes a real difference. Whether you’re planning for the future, growing your business, or navigating new opportunities, we’re here to help you succeed.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

270 reviews

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4.6

All reviews

(270)

256 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very easy

Very easy. Great team at conister

March 6, 2026
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Reply from Conisterbank

Thanks for sharing this, it's brilliant to hear!

Rated 5 out of 5 stars

I always find the team very helpful and…

I always find the team very helpful and supportive great advice and always very quick to reply and talk over all the options

March 2, 2026
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Reply from Conisterbank

Thank you for your feedback. We're so pleased to hear that you found our team helpful, it's exactly what we aim for!

Rated 5 out of 5 stars

Informative

Informative, helpful and straightforward information. Also, easy to make personal decisions on the producta available

February 25, 2026
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Reply from Conisterbank

We're very glad to hear this. Thank you for sharing and for choosing Conister!

Rated 5 out of 5 stars

All good

All good
The only negative is that you don’t sent email confirming savings rates that have been applied as confirmation once money is carried forward for another fixed term

March 3, 2026
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Reply from Conisterbank

We're glad you had a good experience. We appreciate your comment regarding confirmation clarity - feedback like this helps us improve! Thanks for sharing and for choosing Conister Bank.

Rated 5 out of 5 stars

Conister team

Really supportive and helpful team of people who work very constructively together and communicate well.

March 3, 2026
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Reply from Conisterbank

Thank you for your feedback. We’re pleased to hear you felt supported and well looked after by our team - that’s exactly what we aim for.

Rated 5 out of 5 stars

Fixed term deposit renewal

Phone call answered quickly and efficiently. Competative interest rate. Fixed Deposit renewal paperwork available through email link so no waiting for post.

March 2, 2026
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Reply from Conisterbank

Thank you for your feedback. We’re pleased to hear you had a positive experience and found the process quick and straightforward. We appreciate you taking the time to share your thoughts.

Rated 1 out of 5 stars

A total waste of time.

Applied for a savings account. They said "your application form is in a queue and being processed". A week later, still nothing. Got another e-mail saying it is still in a queue and still being processed. Three months later, I still haven't heard back from them. A total waste of time. I have now taken my custom elsewhere. Dreadful. Worst banking experience ever.

November 10, 2025
Unprompted review
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Reply from Conisterbank

We’re very sorry to hear about your experience, and we appreciate you giving us the chance to put this right.

Please email savingsuk@conisterbank.co.uk, and we’ll make sure your concerns are looked into promptly. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Obtaining finance could not be easier

Obtaining finance could not be easier. The experience was painless and seamless from beginning to end. The team were professional and most helpful. I can only recommend Conister for finance.

February 23, 2026
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Reply from Conisterbank

We're so happy to hear this! Providing a seamless experience is exactly what we aim for. Thank you for sharing.

Rated 5 out of 5 stars

Great service

Great service. Friendly, quick and efficient, exactly what business need to be able to pivot and make decisions quickly

February 20, 2026
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Reply from Conisterbank

Thank you for this kind review! We are so pleased that you found our team friendly, quick and efficient. Thanks for choosing Conister.

Rated 5 out of 5 stars

⭐ Quick Approval & Great Support

I had a very good experience with Conister Bank when arranging my car loan. The process was quick and smooth, and everything was clearly explained.

A big thank you to Andrew who was friendly, helpful and professional throughout. My finance was approved faster than I expected.

I would definitely recommend them!

February 20, 2026
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Reply from Conisterbank

Thank you for your lovely review. We’re really pleased to hear the process was smooth and fast and that Andrew provided great support throughout.

Thanks again for choosing and recommending Conister Bank.

Rated 5 out of 5 stars

User friendly process

User friendly process, fast and efficient service.

February 17, 2026
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Reply from Conisterbank

We are happy to hear that you found our service fast, efficient, and easy to use. Thank you for your positive feedback!

Rated 5 out of 5 stars

Fantastic service from Lee

Fantastic service from Lee - seamless experience, completed so quickly and wouldn’t definitely use again!

February 16, 2026
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Reply from Conisterbank

We’re so pleased to hear that your experience with Conister Bank was seamless. We’ll be sure to pass your kind feedback on to Lee. Thank you for taking the time to share your review!

Rated 5 out of 5 stars

Excellent service

Great service as always from conister, very easy application process and very quick decision, very good bank

February 16, 2026
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Reply from Conisterbank

Thanks for sharing your experience. It's brilliant to hear that you found the process easy - this is exactly what we aim for. Thanks for choosing Conister!

Rated 5 out of 5 stars

New Motorcycle through Conister Bank

From when I applied at IOM Motorcycles to purchase the motorcycle with help from Harrison the sales advisor it was a smooth process which took less than a few days to complete.

February 17, 2026
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Reply from Conisterbank

Thank you for sharing your experience with us. We’re delighted to hear that you found the process smooth and timely.

Thank you for choosing Conister Bank – we really appreciate your feedback.

Rated 5 out of 5 stars

The simplistic way things were dealt…

The simplistic way things were dealt with. I was treated as an individual, And was shown great respect at all times.

February 6, 2026
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Reply from Conisterbank

Thank you for sharing your experience with us. It’s really good to hear that you found the process straightforward and felt treated as an individual throughout.

Being respectful and taking the time to understand each customer is very important to us, so we’re glad this was reflected in your experience. Thank you for choosing Conister Bank.

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