Consogame Reviews 

2,437
TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 172 reviews, most reviewers were unhappy with their experience overall. Many customers found the website misleading, as they expected to purchase game codes but instead received access to accounts, which some reported led to console bans or loss of access. Reviewers frequently encountered issues with refunds, reporting that requests were often ignored, delayed for extended periods, or outright refused, even for unactivated products. However, some customers also noted positive experiences with customer service, praising quick response times, helpful assistance, and effective problem resolution. Conversely, a small portion of people felt customer service was unresponsive, provided vague excuses, or ignored their inquiries, leading to frustration.

What people talk about most

Product

Users describe negative interactions with product, primarily due to not receiving legitimate game codes as... See more

Refund

Customers consistently note negative experiences with refund, with many reporting that their requests were... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the quick, helpful, and... See more

Website

Customers had negative experiences with the website, with many reviewers expressing strong dissatisfaction... See more

Response time

Clients share ambiguous opinions on response time, with many reviewers praising the quick and helpful... See more

Reviews shaping this summary

Rated 1 out of 5 stars

SCAM! AVOID! Their website is intentionally misleading they strongly intimate you WILL BE downloading the game in YOUR account but what they do is they give you access to someone else’s account to d... See more

Rated 1 out of 5 stars

Do Not order under any circumstances. worst company ever they use stolen accounts, crappy service, never on time always days before receiving anything. scam is putting this site lightly avoid at... See more

Rated 1 out of 5 stars

Very disappointing experience. I ordered a Nintendo Switch game and was promised delivery within 48 hours. The product was never delivered, even after the stated time passed. Customer support was e... See more

Rated 1 out of 5 stars

Absolutely awful experience. Consogame straight-up scammed me and got my Nintendo Switch banned. After paying for their service, my console became unusable. What’s even worse is that it appears they p... See more


2.3

Poor

TrustScore 2.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.3

All reviews

(2,437)

222 reviews in the last 12 months

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Rated 1 out of 5 stars

AVOID !!! BIG SCAM

This is an update to my previous good rating, However, my experience had changed ,

Bought a game , and fter 2 weeks , havent received anything, and as I contacted the support, either was ignored, or being responded by a copy/paste response that we are busy and you have to wait, after asking for a refund , they said it will be issued, however , it never arrived, and my later requests to contact support was ignored as well

PLEASE AVOID IF YOU DONT WANT TO BE SCAMMED!!!!

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t buy at any cost

Absolut thieves, bought Days Gone rem. from them, waited ages… was assured that it’s going to be shortly or next day for 2 months.
Eventually offered a different game, that I wasn’t interested in, when I asked for a refund, “obviously complied”. No refund or apology given and that’s the last I heard from them.
Please don’t buy from these cons.. Save your money or buy from a proper source

August 4, 2025
Unprompted review
Rated 1 out of 5 stars

Website is a scam

Website is a scam, I bought a code and they tried giving me an account. Promised me a refund and now been waiting over 2 months with them now ignoring all my messages.

Do NOT purchase from here.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Saved some money

Excellent store. I got my game in a matter of minutes, activation is very simple and the guide was one of the best I’ve seen so far. Moreover, it’s way cheaper than in eshop. I’m buying games only here now

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Fast support response

The problem was handled quickly.
I received accurate answers both via chat and email.

The service was excellent.

Thank you.

October 15, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam
Hi bought a game they claim it will give you a key to play with your account.
It is false they want you to create a new account for the game, I am preparing a demand for scam.

Do not buy here!!!

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

Don't be naive - These scammers profit from it

I bought smash under the assumption that it was a legitimate key. I bought into the description which stated reasonably as much.

When I found out it wasn't (from a different account), I tried to start the refund process.

Naturally it's bullshit excuse after bullshit excuse. I spent 30 minutes speaking to an agent who was trying to gaslight me into believing that water wasn't wet when I showed them clear evidence the wording of the game page stated

"game directly from Nintendo eShop with all features like multiplayer, updates etc."

the game comes directly from Nintendo eShop, you will be able to go online, get updates etc.
play on your own account, just as if you had purchased the game on it directly

Unfortunately I didn't review the company beforehand, and I payed the price for it. These people are scammers. Do not deal with them. And if you do get burnt, raise a fraud dispute with your bank. Hopefully if enough people do it they will get shut down or taken to court.

Disgusting people. I believe the company is Chinese, so you can imagine how much they care about scamming people.

September 21, 2025
Unprompted review

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