Had a discount code that made a Goldwin jacket I wanted cheaper than competitors so I bought from here. Items was as described and good delivery. As with many mens online stores, they offer th... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I was looking for a specific pair of trainers and they had the best price. I didn't know this seller before but reviews were good. Using the website and payment was straightforward. Delivery was very... See more
Seamless transaction and very fast delivery. Got Adidas campus in a colour no longer showing on Adidas own website, perhaps recently stopped that colour or currently out of stock. Delighted
I bought the Blundstone women’s clogs 2421 size 3 and they delivered promptly. I have had an operation on my back, admittedly nearly 20 years ago. I still need to be careful about my footwear. Bl... See more
Company details
Written by the company
Consortium was established in 1993 on the UK's south coast in Bournemouth. Defying industry norms from the jump we opened as an independently owned skate, sneaker and streetwear store offering an unconventional brand mix that took cues from the things we loved rather than the trends we saw. This deep-rooted personal approach to retail created a space that truly lived - as we grew, it grew too. Over 30 years of organic evolution and unparalleled cross-category disruption has positioned us as industry mainstays, we champion brands and product that reflects the subversive, free-thinking spirit Consortium was built upon from the beginning. Our heritage and contemporary categories coexist seamlessly creating a diverse and peaceful ecosystem that spans womenswear; independent publishing; skateboarding; technical apparel; limited sneaker releases and coastal outdoors lifestyle among many other inhabitants. In a world full of uninspired high streets, corporate ownership and “copy-and-paste” identities Consortium holds true, forever fighting the good fight, forever independent… Consortium is a trading name of 7 Ply Ltd, UK company registration number 06595005.
Contact info
1 Horizon Park, Innovation Close, BH12 4FP, Poole, United Kingdom
- store@consortium.co.uk
- www.consortium.co.uk
4.3
Excellent
13K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent choice and speedy delivery
March 17, 2026
Poor customer service
When paying for the item the payment failed, I had put the incorrect surname and once I changed this I tried again and it worked fine. The order was duplicated. I tried to ring to speak to someone to cancel but there was no answer. I sent an email but it is a 5 business day turnover so wasn’t caught in time. I was charged for and received 2 items. I have asked for the return cost to be refunded and they have refused stating that the payment failure is my own fault. I clearly didn’t purchase and then change my mind. Not good customer service, the item is fine though and would potentially have used this company again if it wasn’t for the poor service.
March 16, 2026
Really slow delivery and really slow to…
Really slow delivery and really slow to get back when emailed about a product. Would I buy from them agsin? Probably not
March 3, 2026
Great product
Great product, well priced and quick delivery. What more could you ask for ?
March 13, 2026
Happy customer
I was looking for a specific pair of trainers and they had the best price. I didn't know this seller before but reviews were good. Using the website and payment was straightforward. Delivery was very fast. My trainers look amazing! Happy customer.
March 9, 2026
Very quick and efficient service
March 6, 2026
Never dispatched. Chased twice then they cancelled.
I ordered something on 4th March, heard nothing so sent an email to ask about dispatch, no reply. Chased on the 12th, and finally got a reply on the 13th to say my order had been cancelled and refunded. If I hadn't emailed them I don't know if they would have just kept my money. I can only assume the item was out of stock but they didn't bother to tell me.
March 13, 2026
Unprompted review
Fantastic from start to finish
March 5, 2026
Trainers are beautiful and comfortable…
Trainers are beautiful and comfortable and delivered quickly
March 4, 2026
Ordered a SnowPeak winter coats
Ordered a SnowPeak winter coats, arrived very promptly but unfortunately was too large. I sent the order back and received my refund within 2 weeks. I did email to see how long the refund may take and received a reply straightaway. Brilliant clothing, great local company would order from them again
February 17, 2026
Unbelievable bad returns
I have returned an item and it is with them 9 days now. They dont do exchanges so they told me to return and re purchase. I have provided proof of delivery , tracking , they have also acknowledged receipt of the order and they still don't refund it stating they " do the refunds in receipt priority ". I mean the item is with them, at their warehouse 9 days already. What's going on with this company I don't know. Thankfully I've purchased with my CC and I'll go there as last resort to deal with them.
March 11, 2026
Unprompted review
Order wasn't sent after 5 days .
Order wasn't sent after 5 days .. sent 2 emails .. no reply .. called them on a mobile number which was strange .. no answer .. left a voicemail asking where the parcel was. Didn't call back.. so I phoned the bank and took the money back .. then they emailed me saying sorry it was out of stock. Very unprofessional. Lack of communication is frustrating - it feels like you've been scammed when you can't get to speak to someone. Won't be ordering again.
March 4, 2026
Lovely clogs - love the brand and good service!
I bought these Blundstone clogs for my gardener husband - I have the boots already.
Lovely clogs and quick delivery, well packaged.
I couldn’t resist so have ordered a pair for me!
Such good quality. Good service!
March 3, 2026
Slightly disappointing customer…
Slightly disappointing customer service, sent item for refund to be told they are two weeks behind on refunding returns
March 3, 2026
the product was as advertised and came…
the product was as advertised and came promptly as promised
March 3, 2026
Great Salomons at a great price
Salomon S Lab trainers delivered on time, in perfect condition and at a great price.
March 3, 2026
Brought Adidas men’s forum low…
Brought Adidas men’s forum low trainers. Arrived in good time, price was good, genuine and as described.
March 2, 2026
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