As always an excellent service. The engineer explained fairly the options to repair our rather old boiler, the repair was a success saving buy a new boiler. Very reasonable price and work very effic... See more
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Consumer Gas were recommended by family & friends & I’m so glad I used them. Professional work delivered by Chris & Paul who take a genuine pride in their work & care about their customers too.... See more
Consumer Gas are brilliant. They can always be relied on to respond quickly and efficiently. In this case my heating and hot water failed. I spoke to a lovely lady, who organised a very prompt visit f... See more
This was the first time I used this company to service our boiler. Russell arrived on time, he was very professional and got on with the job immediately. Their prices were very reasonable. Based on t... See more
Company details
Written by the company
Consumer Gas LTD are a local company with over 25 years trading and supporting the local area. We offer a range of services including installation, servicing and repairs. We also specialise in offering contract maintenance plans to suit a wide range of requirements. From just boiler cover to full system packages.
Contact info
Po Box 11, Wellington, TF1 3WE, Telford, United Kingdom
- 01952 222232
- Hello@consumergas.co.uk
- www.consumergas.co.uk
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Excellent Customer Service!
It is so nice to find a company that offers great, honest, friendly and reliable customer service. We was so pleased with Russel's work that he carried out on our annual service on our boiler last year, we had no hesitation in booking our service with him again. From start to finish he put us at ease and explained everything he was doing and felt completely re-assured and confident in his work. I would have no hesitation in recommending Consumer Gas to anyone.
As a replacement boiler was required
As a replacement boiler was required, providers were approached for quotes. Chris promptly arrived and immediately his professional manner made me feel comfortable and confident with what he was saying. He even pickup an obvious issue which others had missed. The installation it was carried out professionally, promptly and without any issues. I would have no hesitation in recommend them.
Signed up for a boiler service plan…
Signed up for a boiler service plan after having a repair done , I was having trouble with my original gas company ( trying to rip me off )
This company is honest and reliable and don’t try it on !!! Gary
Boiler service & radiator fitting
This is the second job I have had Done by Consumer Gas. Their work is second to none, customer service is amazing and the whole experience from enquiry to quotation to job completion is seamless. Chris & Russel were a pleasure to deal with. I can’t recommend these guys enough.
Very good & informative really good at…
Very good & informative really good at the job
Absolutely great service
Absolutely great! I telephoned early afternoon as the boiler had stopped working. Russell arrived promptly did a great job and fully explained what was wrong and gave recommendations for replacement (as the boiler is getting on a bit!). Highly recommended 5 Star Company and so very helpful. Wonderful to find this in this day and age. Thanks so much
Good service
Contacted Consumer Gas after my boiler broke down unexpectedly. They came out first thing the next day. Fixed the boiler there and then at a very good price. Chris explained everything, showing me the issue clearly and gave me all the costs up front so that I could make an informed decision.
Chris was very friendly, well informed and left the space clean and tidy. I will definitely use Consumer Gas again.
New boiler
A great company used them for the second time to install a new boiler and once again excellent service very tidy very polite couldn't ask for anything better and we will continue to use them in the future. Thank you so much.
Thanks to Consumer Gas - Chris, Russ and Paul
Consumer Gas fitted our ‘Combi’ boiler about 14 years ago and have since serviced and maintained it, on contract. On the rare occasions we have required a ‘call out’ they have always responded without delay and swiftly resolved the situation.
A couple of weeks ago, when it became clear that we needed to consider replacing the boiler before the onset of winter, we asked Chris to advise, guide and quote on the available options. He was very well informed, helpful and thorough, taking his time to answer our many queries.
We received a written quote by email the same day and he and Paul completed the installation this week. They were very professional and completed the work the same day. Chris and Russ returned the following morning to set up and explain the intricacies of the ‘Nest’ Thermostat - they were very patient with a couple of ‘old timers’ coming to terms with modern technology !!
Ian & Sheila
Once again excellent service
Once again excellent service from Consumer Gas, highly recommended.
Thank you so much
Having never had a new boiler installed…
Having never had a new boiler installed before I set about getting a number of quotes. Having had three visits by engineers I decided to use Consumer Gas. Chris spent over an hour with me explaining everything, going through various options. He explained pros and cons of various boiler types and provided all the information I could ask for. We discussed having a power flush - because a previous company had suggested it was required. Chris explained that it would probably cause more issues that it solves and suggested we wait and see what the state of my water was like before committing to have a clean out. This not only saved me time but also money. The other engineers that visited my house spent less than 10 minutes with me and explained very little. I chose Consumer Gas to fit my new boiler. Chris turned up on time and expertly fitted the boiler. He was meticulous in ensuring that everything was working correctly, fully tested everything and cleaned up what little mess he made before leaving.
While Consumer Gas were not the cheapest quote I had received, I chose them be cause they filled me with confidence that they were the right people for the job. I was not disappointed. Excellent work Consumer Gas, thank you.

Reply from CONSUMER GAS LIMITED

Reply from CONSUMER GAS LIMITED
We had our new boiler fitted by…
We had our new boiler fitted by consuner gas and the guys have done a fantastic job and neat and tidy one at that. Can't recommend them enough and will be definatly using them in the future, very professional and great to deal with and the pricing is great

Reply from CONSUMER GAS LIMITED
Excellent service as ever
Excellent service as ever. We’ve been using Consumer Gas for years and have never had anything but exceptional service. The fitting of a new boiler yesterday matched all previous experience

Reply from CONSUMER GAS LIMITED
Very Professional
We have been using Consumer Gas for a number of years. They installed our previous boiler and Chris came today to replace it after many years of great service. Everything wears out eventually.
We also have our boiler servicing done by them as well.
I would never use anyone else. They are so professional and friendly. They are very knowledgable and explain everything so thoroughly.
Their prices are very competitive and even took all away the old boiler and all the other stuff away leaving me with a sparkly new boiler. Very pleased. As always

Reply from CONSUMER GAS LIMITED
Professional Service!
Called them with a tired old boiler that needed replacing. Russell suggested a new one to suit my needs, all work done efficiently and with no hassle. Great Job very happy with the result.

Reply from CONSUMER GAS LIMITED
Our New boiler installation
Chris and Paul started the job by overlaying all carpets with dust cloths and explaining what they were going to do. They worked swiftly to remove the old boiler and set up the new condensing boiler in its place. Very soon we were hearing the water rushing round the radiators and they checked out the whole system. The previous week a solution was added to the system to clear the pipes and radiators when they were drained down for this new boiler, Chris and Paul were very professional in their approach. We had a historic problem with a couple of the radiators and although there was a big improvement with them we arranged to have some remedial work done.Chris talked it through with us and we decided to change some of the pipe work which was micro bore to improve the flow to these radiators. We are very pleased to say it proved very succesful, we highly recommend Consumer Gas and the team.

Reply from CONSUMER GAS LIMITED
Fabulous service
Fabulous service, honest, reliable and competitive. Been using them for 4 years and recommended to elderly mother in law and other family and friends.

Reply from CONSUMER GAS LIMITED
Chris from Consumer Gas is a friendly…
Chris from Consumer Gas is a friendly and knowledgeable technician who has given me great service whenever Iv'e called him out. Yesterday he did my boiler annual inspection, it was competitively priced and he gave me clear and honest advice. I no hesitation in recommending this company to anyone who needs gas services.

Reply from CONSUMER GAS LIMITED
Excellent Service
Chris at consumer gas has been looking after our boiler over the last number of years and has been brilliant. On time, tidy, friendly and honest, with clear advice and recommendations. I wouldn't hesitate to recommend.

Reply from CONSUMER GAS LIMITED
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