After researching other companies, Contactlens.com had the best price with shipping than all the others. The order process was easy and contacts were in my hands within a week. Highly recommend them.... See more
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They are a fraudulent company with zero customer service skilled representatives! Ordered contacts with expedited shipping that I paid extra for, the shipping was not sent out expedited! Trying to con... See more
ContactLens.com doesn't just have great prices, they have great people. Super fast responses to my multiple questions. It's nice to deal with professional people who take pride in their work.
I’ve been ordering my contact lenses from contactlens.com for a few months now, and I’ve been really happy with their service. The prices are usually better than what I find at my eye doctor’s office,... See more
Company details
Information provided by various external sources
Contact Lens.com - World's Best Contact Lens Store Buy discount contact lenses online or 1-800 LENSFAST. Acuvue contact lens, Coopervision, Ciba Vision, Bausch & Lomb and Focus. Free shipping.
Contact info
4.0
Great
103 reviews
Hasn’t replied to negative reviews
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Consistently excellent service
Consistently excellent service from ContactLens.com and I always go to them when I need contact lenses. Thank you!
December 28, 2020
Unprompted review
I rarely write reviews but I received…
I rarely write reviews but I received such an exceptionally great customer service from ContactLens that I feel I should write one.
They have a pretty straightforward site and explain their ordering process well, yet I made a mistake while ordering my lenses. I accidentally put in the wrong number for power. As I was trying to fix it I wound up making 2 orders — one correct and one incorrect. I decided to call the company to get help sorting it out. By the time I looked up the phone number and dialed it the problem was already solved. Literally, the person on the phone told me they have just caught up on the discrepancy and fixed it and I needn’t worry about a thing. Later, they followed up with an email reassurance that my order is fine and soon after — notification that my lenses were mailed with a tracking number. I have already received my lenses and I am wearing them as I type this.
In the time of the pandemic, when even the most trivial things often turn into a major ordeal, it’s very pleasing to get such personal attention to detail and such a smooth ordering experience. I’m very happy with my interaction with ContactLens I’ll definitely use them again. I highly recommend them.
December 22, 2020
Unprompted review
Repeat customer
I have used this company for 6 years and I order twice a year. Always fast, correct and reasonably priced.
October 10, 2020
Unprompted review
reliable service
I've been using this company for several years now and am very satisfied! Shipping is pretty fast and prices are great! The only time I needed to contact customer service (I was changing the mailing address after the order had been processed) they responded quickly and did their best to help. Thankful for the consistently great service!
September 25, 2020
Unprompted review
Excellent Service!
My family & I have been using this website for years now - its been such a help with special lens that take longer. Great customer service, processing, shipping and the best prices! Would definitely recommend to anyone purchasing contact lens.
September 22, 2020
Unprompted review
Cheapest Contact Lenses Online
Been using them for over 8 years! cheapest prices and fast shipping!
September 22, 2020
Unprompted review
Four Stars Earned As Follows
Four stars earned as follows: two for lowest price, zero for processing and shipping time, zero for quality control, and two for customer service. It took nine days to receive the order, and the lenses received did not match the prescription. But when the problem was brought to ContactLens’s attention, they corrected it promptly and courteously.
September 19, 2020
Unprompted review
Excellent site to buy contact lenses
Excellent site to buy contact lenses. I've been purchasing my contacts from them for many years. They have the best prices for my contacts and their shipping speed has been very good. Highly recommended.
September 11, 2020
Unprompted review
They have the best prices you can find…
They have the best prices you can find online and they ship quickly!
August 1, 2020
Unprompted review
Quick delivery at great prices
July 27, 2020
Unprompted review
Reliable and quick delivery
Reliable and quick delivery, great prices. Thanks I will order again.
July 26, 2020
Unprompted review
Nothing but great
Great Products at a great price plus excellent customer service.
July 2, 2020
Unprompted review
Good prices, easy ordering, fast shipping
After shopping around, I found the best prices available here. The order and prescription submission process was simple, and shipping was fast.
June 30, 2020
Unprompted review
Bad BEWARE
Bad. Five days after placing the order is still said it was processing so I called the number Megan answered the phone and told me that my contact lenses were in shipping it should go out. 4 hours later I got an email saying They don’t have my lenses and they should be sent out from the manufacture in three weeks. I requested a refund and they refused to give me a full refund I want to keep a processing fee. nothing I can do I guess they may get my money. BEWARE.
June 26, 2020
Unprompted review
Reply from ContactLens.com
Ordered very complicated contact lenses with over 10,000 prescriptions for the one lens. Repeat customer with full knowledge of the time it takes to complete such a complicated order. She was given incorrect information which we corrected as soon as we realized the mistake. She refused to wait for delivery unless we "immediately" sent her "free" contacts. We'd done that for her previous order as a courtesy although that order was also not overdue. We politely told her we could not continue sending free contacts with every order and her response was to either provide free contacts or immediately cancel the order. We cancelled and refunded the order with the exception of the $5. the credit card company charged us for processing and refunding her charge.
Great prices
Consistently the lowest prices I've found online... I've been buying from them for almost ten years. The web site is easy to navigate, it's a cinch to order, and shipping is quick.
June 23, 2020
Unprompted review
Betzalel. W.
Great website and easy to navigate. Ordering made simple and quick!
This is why I keep coming back, Terrific service and fast delivery.
The prices are great.
Thank you.
June 7, 2020
Unprompted review
Excellent!
Easy to navigate and find what you need. Easy to upload RX. Order to delivery in under three days. Excellent!
May 31, 2020
Unprompted review
Low prices, cheap shipping, no hidden fees!
The order process was simple and they had the best price on Biofinity lenses. They had low shipping costs and absolutely no hidden fees!
May 6, 2020
Unprompted review
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