Arrived on time. Exceptionally nice young man, who did the work with no fuss whatsoever. Changed batteries in our key units on request without query. He gave you the impression we were dealing with a... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We compared services and prices with other providers and found CSS to be much better value for money. Their service was excellent from the first telephone call to the engineer who fitted the system f... See more
Company replied
I've always had a good experience with Contact Security. The engineer arrived to do the annual full service of the alarm within the timescale given and was very polite and efficient. On arrival he put... See more
Company replied
I have been with Contact Security for many years now. I recently added CCTV and a video doorbell to my alarm system and the work was carried out on time to my satisfaction. The customer service team a... See more
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Company details
Written by the company
Contact Security Services provides professional security solutions for homes and businessess all over Scotland.
Contact info
Coatbridge Business Centre, ML5 3RB, Coatbridge, United Kingdom
- 0800 7555 555
- enquiries@contactsecurityservices.co.uk
- www.contactsecurityservices.co.uk
5.0
Excellent
1K reviews
Asks customers to review
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First class service
First class service, very competitive price and a lovely team to work with
August 20, 2025
Reply from Contact Security Services
Good afternoon,
Thank you for sharing your positive experience with us, we greatly appreciate the feedback.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Have a lovely week.
Laura
Customer Service.
Great professional installation and…
Great professional installation and consultation from the Managing director. Accommodated us adding cameras when we initially only went for an alarm system.
August 20, 2025
Reply from Contact Security Services
Good morning,
Thank you for taking the time to share your positive experience. I have passed your feedback onto the team. I'm sure our team will be delighted to hear your feedback also.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Kind regards
Laura
Customer Support
quick response and very friendly
August 20, 2025
Reply from Contact Security Services
Good morning,
Thank you for taking the time to share your positive experience. I have passed your feedback onto the team.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Kind regards
Laura
Customer Support
Excellent product at a reasonable cost
From first consultation to installation only took one week. The staff were very friendly and professional and installation went very smoothly. Would highly recommend using this company for your security needs.
July 30, 2025
Reply from Contact Security Services
Good afternoon,
Thank you for sharing your positive experience with us, we greatly appreciate the feedback.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Have a lovely week.
Laura
Customer Service.
Flawless Installation
Installation was completed professionally within 2 hours, engineer was very pleasant, introduced himself on arrival and advised me of the work he was carrying out. I was left with no mess whatsoever, he tidied up as he went along. After installation he had the patience to talk me through how to operate the Alarm.
My initial visit prior to having the Alarm fitted was excellent too, everything explained professionally and no hard sell, my friend had recommended Contact Security to me and I am glad she did, as I now have peace of mind. I would recommend this company to my friends also, if they are looking for an Alarm to be fitted, first class service.
July 30, 2025
Reply from Contact Security Services
Good Afternoon,
Thank you for taking the time to share your positive experience. I have passed your feedback onto the team. I'm sure our team will be delighted to hear your feedback also.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Kind regards
Laura
Customer Support
We compared services and prices with…
We compared services and prices with other providers and found CSS to be much better value for money. Their service was excellent from the first telephone call to the engineer who fitted the system for us. My son had used CSS and highly recommend them to us. So far very impressed and having the system installed has given great peace of mind. Thank you to all the staff.
July 30, 2025
Reply from Contact Security Services
Good Afternoon,
Thank you for taking the time to share your positive experience. I have passed your feedback onto the team. I'm sure our team will be delighted to hear your feedback also.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Kind regards
Laura
Customer Support
First class from start to finish
The sales and customer service were excellent, the engineers who installed my new alarm system were clean and tidy and left a great job
July 30, 2025
Reply from Contact Security Services
Good Afternoon,
Thank you for taking the time to write such wonderful feedback, I'm so pleased to hear you are happy with the service and I'm sure our team will be delighted to hear your feedback also.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Warmest regards,
Laura
Customer Service
Very reliable service
Prompt with servicing and notifying us of any issues/notifications with the alarm.
Alarm is easy to set and inset using the app or keypad.
Great for peace of mind.
July 22, 2025
Reply from Contact Security Services
Good afternoon,
Thank you for sharing your positive experience with us, we greatly appreciate the feedback.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Have a lovely week.
Laura
Customer Service.
Overall really happy
Salesman was really good - not pushy at all. Guy that came to install was fab - took his time to show us how it all worked, was really chatty and friendly. Excellent service!
July 30, 2025
Reply from Contact Security Services
Good Afternoon,
Thank you for taking the time to write such wonderful feedback, I'm so pleased to hear you are happy with the service and I'm sure our team will be delighted to hear your feedback also.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Warmest regards,
Laura
Customer Service
Had an alarm system upgraded and CCTV…
Had an alarm system upgraded and CCTV fitted by Johnny and Andy. Both guys were very professional and spent a lot of time ensuring we knew how to get the best out the system before they left.
Thanks again
Chris
July 25, 2025
Unprompted review
Reply from Contact Security Services
Good afternoon,
Thank you for taking the time to share your positive experience. I have passed your feedback onto the team.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Kind regards
Laura
Customer Support
Superb service as always
Superb service as always. Arrived right at the arranged time, quick work, helpful engineers.
June 24, 2025
Reply from Contact Security Services
Good Afternoon,
Thank you for taking the time to write such wonderful feedback, I'm so pleased to hear you are happy with the service and I'm sure our team will be delighted to hear your feedback also.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Warmest regards,
Laura
Customer Service
Reply from Contact Security Services
Good afternoon,
Thank you for taking the time to share your positive experience. I have passed your feedback onto the team.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Kind regards
Laura
Customer Support
We found the serice easy to use,and…
We found the serice easy to use,and very efficient
June 24, 2025
Reply from Contact Security Services
Good afternoon,
Thank you for taking the time to share your positive experience. I have passed your feedback onto the team.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Kind regards
Laura
Customer Support
Annual service time
Annual service time! Contact Security sent email to book appointment. Arrived on time and completed service in 15 mins! All set for another year. So efficient and responsive! Thoroughly recommend this company for customer service!
June 24, 2025
Reply from Contact Security Services
Good morning,
Thank you for taking the time to share your positive experience. I have passed your feedback onto the team.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Kind regards
Laura
Customer Support
Brilliant company never have a problem…
Brilliant company never have a problem with them quick response an sevice guy was brilliant
June 24, 2025
Reply from Contact Security Services
Good morning,
Thank you for taking the time to write such wonderful feedback, I'm so pleased to hear you are happy with the service and I'm sure our team will be delighted to hear your feedback also.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Warmest regards,
Laura
Customer Service
Alarm & CCTV installation
From the point of contact with George and the the visit from Barry to advise on what products I would require and there was no pressure, then the install nine days later by Andy & Jamie who were very knowledgeable on the alarm & cctv equipment that was being installed and they cleaned up after themselves and left the place the way they found it, highly recommended
June 5, 2025
Unprompted review
Reply from Contact Security Services
Good Afternoon,
Thank you for taking the time to write such wonderful feedback, I'm so pleased to hear you are happy with the service and I'm sure our team will be delighted to hear your feedback also.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Warmest regards,
Laura
Customer Service
The very best customer care
All the team from sales director, George, to the staff that call to arrange bookings, to Ryan who fitted the system, are all exceptionally easy to deal with. A very high standard of customer care plus good prices for their systems and services
May 21, 2025
Reply from Contact Security Services
Good afternoon,
Thank you for taking the time to share your positive experience. I have passed your feedback onto the team.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Kind regards
Laura
Customer Support
Always friendly and helpful service on…
Always friendly and helpful service on the phone and when engineer visits.
May 21, 2025
Reply from Contact Security Services
Good Afternoon,
Thank you for taking the time to write such wonderful feedback, I'm so pleased to hear you are happy with the service and I'm sure our team will be delighted to hear your feedback also.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Warmest regards,
Laura
Customer Service
Reliable company
Reliable company, arrived on time, did a great job, very efficient and courteous young man who explained everything as he checked my units. Top marks.
May 21, 2025
Reply from Contact Security Services
Good afternoon,
Thank you for sharing your positive experience with us, we greatly appreciate the feedback.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Have a lovely week.
Laura
Customer Service.
Great product and service
Great product and service. Easy to use. Friendly and knowledgeable staff
May 21, 2025
Reply from Contact Security Services
Good afternoon,
Thank you for taking the time to share your positive experience. I have passed your feedback onto the team.
Please remember we are always available on 0800 7555 555, if you ever need our assistance.
Kind regards
Laura
Customer Support
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