Conveyancing Direct Property Lawyers Reviews 858

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 316 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and professional approach, making interactions pleasant and productive. The service provided is often described as excellent, with many people noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, highlighting the company's commitment to keeping them informed throughout the process. However, some customers also noted issues with communication and delays, with a few mentioning a lack of progress and updates, and difficulties reaching the company by phone. A small number of people expressed dissatisfaction with the time taken for their cases to be completed, feeling that the process was unnecessarily prolonged.

What people talk about most

Staff

Consumers generally express high satisfaction with the staff, frequently highlighting their professionalism,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praised the clear, patient, and... See more

Response time

Customers had positive experiences with response times. Many reviewers praised the promptness of... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the process easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very grateful to Zara-Nicole Davies who has done a fantastic job keeping me informed on our journey, either by phone or email. I would recommend CDP Lawyers 100% easy to use process. I found all... See more

Company replied

Rated 5 out of 5 stars

Cerys from Conveyancing Direct kept us informed. When I would call Conveyancing Direct I would get connected to a human quickly and they would give me an informed meaningful update that was relevant.... See more

Company replied

Rated 5 out of 5 stars

I am greatful to Emma Apandi at conveyancing Direct for the outstanding services she provided for our 1st home purchase. She went above and beyond to assist us throughout the time. As a first time b... See more

Company replied

Rated 5 out of 5 stars

Sam Freeman has been working on mine and my partners first house purchase. We are set to complete in a couple of days and that will mark 11 weeks from having the offer accepted to being handed the key... See more

Company replied


Company details

  1. Lawyer

Information provided by various external sources

Conveyancing Direct Property Lawyers have provided expert legal services to the residential property market since 1992. Trading within a competitive volume market the firm has seen significant growth in recent years. We pride ourselves on a personal service which exploits the latest innovations in electronic communications, the firm is strongly committed to speeding up the conveyancing process through investment in technology and an extensive, customer focused staff training programme. Conveyancing Direct seek to facilitate property sales and purchases with the provision of a professional service which recognises that moving home can be a confusing and stressful event that should be as transparent and brief as possible.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

858 reviews

5-star
4-star
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1-star

Replied to 55% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Our experience with this company has been GREAT!

Our experience with this company has been absolutely exceptional. Zara has been the best solicitor we have ever had. Very prompt and efficient with replying to any queries. Everything has been as smooth sailing as possible and we couldn't thank Zara enough. We would definitely choose to use her again.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Maria Marcos

Thank you Maria Marcos, a positive experience and an incredible service provided during both the sale of our previous home and the purchase of our new home. Maria was very professional, efficient, kept us informed, was available, she returned our calls promptly, responded to our queries, clear explanations provided through this journey. Once again thank you so much.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

I have recently had cause to deal with…

I have recently had cause to deal with Miss Claudia Bediako when she acted on my behalf in the the disposal of a BTL property I held. The process was lengthy with one or two ups and downs. I found her calm, measured judgement and guidance reassuring and always effective. I am convinced that the completion day would not have been concluded to my satisfaction if it were not for Claudia's decisive and firm action. I would not hesitate to recommend her to anyone seeking a competent and effective conveyancer.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great efficient service

Great efficient service . I found them
To be very professional, they dealt with things in a timely way and communicated very well . I can recommend these lawyers.

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Emily was helpful

Emily was helpful, responsive, kept us informed throughout the process and friendly. The process for us went smoothly.

December 19, 2025
Unprompted review
Rated 4 out of 5 stars

Effective and efficient service.

Our conveyancer was very efficient and effective and although only a straight forward re mortgage, did everything possible to ensure swift execution. Would Happily recommend Cerys Donaldson. Thanks so much.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Christian Petersen

After using a different lawyer with a poor experience we moved to Christian. He dealt with all the issues promptly, including some missed earlier, he kept us fully informed, chasing where appropriate. He was readily available and if not, his colleagues were very good as well- a special mention to Jane, Annie and Kelly.
Excellent service.

December 17, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service from Claudia…

I had an excellent experience with Conveyancing Direct, thanks to Claudia Bediako. She was professional, responsive, and kept me well informed throughout the entire conveyancing process. Everything was handled efficiently, and completion went smoothly with clear communication at every stage.

I really appreciated her support and attention to detail, which made the whole process stress-free. I would highly recommend Claudia and Conveyancing Direct to anyone looking for a reliable and efficient conveyancing service.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Sale of 4 Barden Close

Christian Peterson, was our Solicitor , assisting in the sale of my late father's property. I can only say he handled it with a very professional and engaging way, in that he constantly called and emailed updates, ours was a trust and rather complicated at times, Christian dealt with all issues, and the sale completed Friday 19 Th DEC . I can only add by saying if you need to sell your property then Christian Peterson is the Solicitor I would request to look after your requirements, he did an amazing job, and is a real asset to his Firm.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

We would like to express our sincere…

We would like to express our sincere thanks for the outstanding service and support you provided throughout our mortgage and conveyancing process.

This was a very stressful time for us, but your professionalism, patience, and clear communication made it far more manageable. You guided us through every stage, explained everything clearly, and ensured we felt supported and informed at all times.

What truly stood out was your compassion and availability. No matter how many questions we had or how difficult things felt at times, you were always there to take our calls, offer reassurance, and help us navigate the process calmly and confidently.

We are extremely grateful for your dedication and hard work, and we would not hesitate to recommend your services to anyone looking for a reliable, supportive, and highly professional conveyancing solicitor.

Thank you Lubnaa

Augester &Abigail

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Being a first time buyer was stressful…

Being a first time buyer was stressful but Oliva ensured all question where answered keeping me in the loop during each process , Oliva ensured everything was handled with care and patience. Amazing individual making this happened ahead of Christmas

December 12, 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We really appreciate your feedback. It was a pleasure assisting you with your property transaction and we are thrilled to have made this happen prior to Christmas.

Rated 5 out of 5 stars

Excellent support at a difficult time

We have recently used Conveyancing Direct to facilitate the sale of our property in Stonehouse Glos and the subsequent purchase of a Bungalow in Stroud. Throughout the process Zara- Nicole Davies provided excellent support and communication. We decided to sell ahead of our purchase and stay in temporary accomodation for a short period.During this time Zara treated our purchase as a priority so as to minimise the time spent away from a home of our own. Many thanks to Conveyancing Direct and in particular Zara- Nicole Davies

December 12, 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re so pleased you were satisfied with the service you received from Zara. This has been shared with her. Best wishes in your new home!

Rated 5 out of 5 stars

Excellent customer service

I had remorgaged by property, my case handler was faye Spring, my completion day was today, but i like to thank Faye for her dedication, profestionlaism and promt response to all my emails. I didnt have to trace the matter it was all done on time. I will highly recommend anyone to use her for the services for a morgage. Thank you so much for all the efforts made.

December 8, 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for taking the time to share your experience, we’re grateful for your trust and kind words and these have been shared with Faye

Rated 5 out of 5 stars

House sale and purchase

Recently we had the absolute pleasure of using the services of Conveyancing Direct. We dealt with Christopher Simms, whose services were exceptional! His attention to detail, prompt and impeccable professionalism was evident from start to finish. Thank you to Chris and his team for all their efforts. Highly recommended

November 14, 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your lovely feedback! Chris will be so pleased to hear your kind words.

Rated 5 out of 5 stars

Great experience

Conveyancing Direct dealt with our remortgage and we were very impressed with their service. We had been told that the process could be quite slow which was a bit of a concern but, in reality, they dealt with everything in super quick time. They were always on hand when we had a query and I would definitely recommend them.

October 20, 2025
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

It’s great to hear you were happy with our service – thank you for choosing us!

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