I am very disappointed. Clothes were not true to size, material not so great (should have known to good to be true on prices). I ordered several items including 2 piece set which was missing the botto... See more
Company replied
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I am very disappointed. Clothes were not true to size, material not so great (should have known to good to be true on prices). I ordered several items including 2 piece set which was missing the botto... See more
Company replied
MISSING AND USED USED USED ITEM!! ordered crayola building blocks with crayon set. Box was damaged, open, missing plastic covering, coloring sheets, CRACKED PLASTIC TRAY and USED crayons. Clearly anot... See more
I bought a camera via Walmart. Tried returning it a couple times but Walmart's system was always down. Called CS and they sent a shipping label and I mailed the camera back. They received it on Februa... See more
Company replied
The absolute worst customer service I've ever experienced in my life!!! I found these website around Christmas time last year just browsing and shopping for my grandsons. I came across cookies and was... See more
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Waiting three months for my kids clothes and still not aloud to get a refund

Reply from Cookieskids
We received some bottles at our baby shower and tried them out as soon as the baby was born. The bottles were leaking and useless. CookiesKids would not let us return them (or exchange for store credit) as it was outside the 30-day window. They had no understanding of the fact that they were a baby shower gift and that the baby was born more than 30 days after we received the bottles.

Reply from Cookieskids
Since i started purchasing from this store...i never had a bad experience
I love products Everything i ordered exactly like you see on the pictures and correct sizes. Love to buy from Cookieskids.com for my grandchildren (12, 6 and 2 years old) and they always happy.
The prices are very affordable for the brands and the quality of Jean pants are great.. some the shirts however, are easily stretched in the washer
I love that I can find loose fitting pjs and snow pants and coats on Cookie's Kids for great prices and good quality.
I love everything about y’all website always have what I’m looking for great store in customer service definitely love shopping there in will recommend people to check y’all store out
I have been a customer for over five years and always enjoy shopping for my grandkids and I have never been disappointed! I have shared the Cookies Kids site with others hoping they to will enjoy the shopping experience! I love the pricing, the quality and the service! Thanks again!
My experience with this company has been absolutely amazing,the selection prices,have been wonderful. I've told friends family to order from this store.My orders arrive quick im happy doing business with this establishment.Thank You
My payment was repeatedly denied despite giving the bank permission to fulfill the order. Cookies tried repeatedly, as I repeatedly informed them, to make the order.
In the end it had to be cancelled.
I brought the jacket and it's peeling and I haven't even washed it. Very disappointed

Reply from Cookieskids
Finding the items I wanted on the website and ordering them were very easy. There was a good selection that was well priced for my budget. Correspondences via email and telephone were quick and accurate. The package arrived very quickly and was well packed. Cookieskids.com is now my go-to place for ordering children's clothing.
I love this site & have recommended it to all my grandma friends.
Wonderful selection, great quality! Wish there was a way to return items that do not fit as I live in Canada.
We do a lot of ordering as we are foster care providers and need different size clothing for the kids that come to us. We have not had any issues and are extremely happy with the company and the customer service department. We have recommended your company to several other providers, family and friends.
really like the baby bottles i ordered they look nice, and affordable!!! the website is very easy to navigate and i like the name of the store… :)
I buy all my son's clothes on Cookie and I am always satisfied
Even if I have an issue the customer service representative is always so helpful.
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