Corley Estate Agents Reviews 

57
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We sensed from the beginning of the process that Mark Corley was thoroughly professional with excellent knowledge of the local market. He was always available to answer our questions and to update us... See more

Company replied

Rated 5 out of 5 stars

We’ve just gone through a pretty problematic house sale caused by 2x buyers pulling out and solicitors not offering the service we had hoped for. However, Mark Corley and his staff (Helen) have been... See more

Company replied

Rated 5 out of 5 stars

Working with Mark and his team to sell our home has been a really good experience. Mark's honest evaluation of our home, providing valuable insight and guidance throughout the end to end process was... See more

Company replied

Rated 4 out of 5 stars

I purchased my house through Corley's and found them very professional and easy to deal with. I had my offer accepted within 24 hours and arranged a second visit to the property with my convenience.... See more

Company replied

Company details

  1. Real Estate Agents

Written by the company

Corley Estate Agents are an independent company offering genuinely personal service. With over 30 years' estate agency experience, and extensive knowledge of the local area and housing market, we are bringing a new approach to property within your area. We combine traditional estate agency services with a more modern approach, including video viewing tours, full colour floor plans, and our phone lines being open 8am to 8pm, 7 days a week to ensure we are here to help outside most agents business hours.


Contact info

4.8

Excellent

TrustScore 5 out of 5

57 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(57)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from start to completion

Great service from start to completion. The standout for Corleys is that you can speak to one of the team in person easily and all day and over the weekend. Very thorough and good communication throughout we couldn’t have been more pleased.

January 26, 2021
Unprompted review
Corley Estate Agents logo

Reply from Corley Estate Agents

Thanks, Simon.
I hope you and Kellie have settled into your new home, and wish you every happiness for your future there.
Kindest regards, Mark Corley

Rated 5 out of 5 stars

Excellent !

When we decided to sell our home we invited a number of estate agents, Mark was miles ahead of the others and we new we would get total commitment to sell our property. Although a smaller an independent Estate agent ,the service and professionalism was excellent, not surprisingly our house sold relatively quickly and the attention to detail shown by Corleys made the process painless.
Thank you to everyone at Corleys!

January 25, 2021
Unprompted review
Corley Estate Agents logo

Reply from Corley Estate Agents

Dear Harj,
Thank you for your kind review. I hope you and the family are settled in at the new house, and that your discovering new places to take your two lovely dogs for their walks.
If we can be of any help in the future, please let me know.
Kindest regards,
Mark Corley

Rated 5 out of 5 stars

Corley Estate Agent

Great service provided by Corley Estates whom we purchased our property from. Mark Corley went above and beyond to facilaite the process and to help alleviate stress levels for all involved fantastic service with a personal touch.

January 24, 2021
Unprompted review
Corley Estate Agents logo

Reply from Corley Estate Agents

Thank you for your kind words, Mayank. Your purchase was a tricky one, but we got there in the end, and I’m glad you’re now in and settled.
If we can be of any assistance in the future, you know where we are.
Kindest regards,
Mark Corley

Rated 3 out of 5 stars

Unable To Get Through On Telephone

Unable to get through to them on the telephone.
They say lines are open until 8:00pm on the website, but I certainly can't get through to them for the 4th time of trying today.
Update:
I did in the end contact the Agents via email and they did call me back. Nice (but as you should expect).
Mark who I spoke to (and who read my review above) did apologise for my not getting through to them on my earlier calls, and mentioned that his staff were all busy / on calls hence the issue I found.
He did say if I had left a message they would have called back.
Yes fair point, but I was hoping to speak to someone when I was free and at a time of my choosing.
Anyway, all's well that ends well.
Updating rating from 1 to 3 for history of my experience.

June 14, 2019
Unprompted review
Rated 5 out of 5 stars

I sold my father's bungalow with Corley…

I sold my father's bungalow with Corley Estate Agents and I would recommend them very highly. Mark and Helen clearly know their stuff and were efficient, professional & helpful at all time. Most of all though they fulfilled their promise of ensuring that the service they provided was tailored to my requirement. A top class estate agent.

March 4, 2019
Unprompted review
Corley Estate Agents logo

Reply from Corley Estate Agents

Dear Rick,

Thank you for your kind words, and I'm glad that you were happy with the service provided.

Please also pass our best regards to your father.

Kindest regards,
Mark Corley
& Staff

Rated 5 out of 5 stars

My experience with Corley Estate Agents…

My experience with Corley Estate Agents was wonderful. Helen is so helpful and can’t do enough to aid in the process of buying (and or selling I imagine). Whilst my property purchase had various delays, Corley’s kept me regularly informed and reassured. Both Helen and Mark were a pleasure to contact with any concerns or enquiries.

October 1, 2018
Unprompted review
Corley Estate Agents logo

Reply from Corley Estate Agents

Dear Ellie,

Thank you so much for your lovely review.

We hope you are settling in well to your lovely flat.

Kindest regards,

Mark Corley

Rated 4 out of 5 stars

Great Service. Totally recommend :)

I purchased my house through Corley's and found them very professional and easy to deal with. I had my offer accepted within 24 hours and arranged a second visit to the property with my convenience.
I would definitely recommend them to anyone wishing to use their service as the vendor of the property I purchased also had good words to say about them.
The reason for the 4* and not 5* is for the lack of finishing touch. Property buying is a big purchase and it's one that you don't do it very often. Therefore it needs to be made feel special for the person purchasing the property. I work in a motor industry, in our dealership when someone purchases a vehicle, we often make special arrangement when they come to collect their new vehicle, give them small gifts or flowers. Any of these small touches make such a big difference to a customer.

May 9, 2018
Unprompted review
Corley Estate Agents logo

Reply from Corley Estate Agents

Thank you for your kind review, Pritesh, and I hope you have settled in well.

Kindest regards,
Mark Corley

Rated 5 out of 5 stars

Helpful and efficient team

We sold our house late last year with Corleys , and I would recommend them to anyone . Mark and Helen were efficient ( always answering the phone and getting back to you with information) , helpful ( able to answer all our queries and questions with the knowledge of the local housing market ) and professional. We managed to sell for above what we expected and it was sold within 48 hours . Helen was fantastic in liaising with other estate agents and solicitors within the chain , and subsequently we managed to exchange in under 11 weeks . Top class service .
Helen and Jon

April 4, 2018
Unprompted review
Corley Estate Agents logo

Reply from Corley Estate Agents

Dear Helen,

Thank you for your very kind review. We hope you and Jon are settled into the new house and enjoying your new surroundings.

Kindest regards,

Mark Corley

Rated 5 out of 5 stars

Excellent service throughout

Excellent service throughout, well planned and conducted at each stage - advertising, conducting viewings on our behalf, handling offers, having contacts for surveys etc. We appreciated working with a team that has a very good knowledge of the area. Clive and Carole Sutton

January 31, 2018
Unprompted review
Corley Estate Agents logo

Reply from Corley Estate Agents

Dear Mr Sutton,

Thank you very much for your kind review.

I hope you and Carole are getting settled at your new home and we wish you all the best in the future.

Kindest regards,
Mark Corley & the Team

Rated 5 out of 5 stars

Professional in all they do...

Mark and Helen gave us great service in selling our investment property - I cannot recommend them too highly. They did exactly what every investor wants: they secured a good price by handling heavy interest, they managed the whole progression process including all the usual unexpected issues that can crop up, and most important, they kept us informed - we were never in the dark. Painless and smooth - everything a sale should be and so often isn't!

December 13, 2017
Unprompted review
Corley Estate Agents logo

Reply from Corley Estate Agents

Dear Andy,

Thank you for your very kind review and I'm glad that you felt the process went smoothly.

Kindest regards,

Mark Corley

Rated 5 out of 5 stars

Sold my house with Corleys

Having just sold my house with Corleys I could honestly recommend them to anyone. Excellent service always willing to chase up anything you needed to know. Very good value for money

Garry Marshall

November 28, 2017
Unprompted review
Rated 5 out of 5 stars

Family run business giving personal …

Family run business giving personal service, consistently attentive to detail and giving regular updates throughout, no hesitation in recommending Corley Estate Agents

November 25, 2017
Unprompted review
Corley Estate Agents logo

Reply from Corley Estate Agents

Dear Hazel,

Thank you for the lovely review.

Kindest regards,
Mark Corley

Rated 5 out of 5 stars

Helpful and friendly staff

Great experience buying first home with Corley estate agents, they guided me through the process and tried where possible to help speed up the solicitors. Very friendly and helpful.

November 25, 2017
Unprompted review
Corley Estate Agents logo

Reply from Corley Estate Agents

Dear Jennifer,

Thank you for your kind review, and I hope you enjoy your lovely new home.

Kindest regards,
Mark Corley

Rated 5 out of 5 stars

A very helpful and friendly service

A very helpful and friendly service from the start. They were always able to answer my calls and answered any questions that I had. They sent the paperwork in a very efficient manner and always made sure everything was alright with me. They were always able to help me to gain access to the property and help with solicitor queries as well. Thanks very much for all your help!

August 13, 2017
Unprompted review
Corley Estate Agents logo

Reply from Corley Estate Agents

Dear Lucy,

Thank you for your kind review. I hope you have settled in well.

Kindest regards,

Mark Corley and the team.

Rated 5 out of 5 stars

The staff at Corley's provided us with …

The staff at Corley's provided us with a very professional service. They displayed great industry knowledge, based on solid experience, and excellent people skills. They could always be relied upon to give honest and accurate information...,and you can't say that about many of their competitors! I would have no hesitation in recommending them.

August 11, 2017
Unprompted review
Corley Estate Agents logo

Reply from Corley Estate Agents

Dear Charles,

Thank you for your kind words, and I hope you are both looking forward to starting a new chapter in wonderful Norfolk.

Wishing you all the best,
Mark Corley and the team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look