Corner Park Garages Reviews 

456
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendly demeanor, and professional service, making the car-buying process easy and stress-free. Many appreciate the no-pressure sales approach, allowing them to browse and test drive vehicles at their own pace without feeling rushed or intimidated. The overall user experience is frequently described as smooth, easy, and efficient, with many reviewers highlighting excellent communication and support throughout the purchase. However, some customers also noted issues with after-sales care, including unresolved problems with their purchased vehicles and poor communication regarding these issues. There were also instances where promised callbacks were not received, and some found discrepancies in the condition of the car upon collection or issues with the vehicle's history.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the professional and helpful assistance... See more

Product

Customers consistently note positive experiences with product, with many expressing satisfaction with their... See more

User experience

Users describe positive interactions with user experience, often calling it "fantastic" and recommending the... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the helpfulness and support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Probably the best experience of buying a car, the staff were so helpful, Kim even helped tax my new car and also help with filling out for my new log book. They were so understanding when my finance c... See more

Company replied

Rated 5 out of 5 stars

I buy my cars over the phone so I am very dry upon the honesty of the dealer. Craig was first class in his appreciation of my situation a nd described the car accurately. I couldn’t ask for better c... See more

Company replied

Rated 5 out of 5 stars

Sales people allowed me to wander around checking their cars at will, without interfering, also let me test drive as many cars I wanted before picking one that suited me.

Company replied

Rated 5 out of 5 stars

I have got to be honest, this is the easiest experience I have ever had in buying a car. Sam the salesman in the Swansea branch was very helpful during the process. He was a friendly approachable pe... See more

Company replied


Company details

  1. Used Car Dealer
  2. Audi Dealer
  3. BMW Dealer
  4. Car Dealer

Written by the company

With over 30 years of experience in the motor industry under our belt, we can provide expert impartial advice to help you find the perfect car for your lifestyle and budget.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

456 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.3

All reviews

(456)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Can't thank the guys enough made the…

Can't thank the guys enough made the process quick and easy from start to finish would definitely recommend

April 9, 2025
Corner Park Garages logo

Reply from Corner Park Garages

Hi Dan, and thanks so much for your recommendation! Is there anything we can do to earn that fifth star? 😉 Otherwise, we're so pleased you're happy with the process. Hope to see you again soon - happy motoring! 🚗🚗🚗

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service!
Kim was really helpful and lovely especially dealing with my constant emails 🤣

Highly recommend!

April 10, 2025
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Reply from Corner Park Garages

Hi Ellie, and thank you so much for your review! Kim's all too happy to help, and sends his regards. Your recommendation really does mean everything to us. Thanks again! 😁

Rated 5 out of 5 stars

Brilliant service

Brilliant service! Staff were very helpful and friendly.

March 31, 2025
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Reply from Corner Park Garages

Hello there, and thanks so much for your kind review! It means the world to us. Hope to see you again soon! 😁

Rated 1 out of 5 stars

No stars

If I could put no stars I would.
Car went wrong early on. Trying to get hold of the mechanic to get it fixed is impossible.
After service was unprofessional. Staff never return calls. Car now being rejected. The stress is immense and therefore would never recommend this garage. On going!

In reply to your incorrect response!

You did not reimburse the whole amount,only half so that is totally incorrect but receiving the other half would be great. Thanks 😉 You did NOT offer to have the car in to repair ALL faults of which there were many and in fact never replied to phone
calls.You rejected the request to have the brakes fixed under the warranty as they're "wear and tear", even though the car was sold to us with the brakes incorrectly fitted - instead, you offered to fix them at "trade cost". Get your facts straight. There are
many many faults with the car you
sold and it's now back with you after rejection was successful! Also,we would like the 700 pound that you readily took off us for a life time guarantee as with the list of problems that the car had....you never fixed any of them under this warrenty you sell!
Could you give me an E mail that I
can write to not to say anymore on a
public site.

October 1, 2024
Unprompted review
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Reply from Corner Park Garages

Hello and thanks for your feedback. After your initial NOx sensor repair was completed by your nominated garage, we promptly reimbursed you for the cost of the repairs. Now the issue has reocurred, we have now offered to repair the issue at no cost to yourself. We are sorry for this, but we're doing our best. We will liaise with the finance company going forward to hopefully reach a conclusion. Many thanks.

Rated 5 out of 5 stars

Good sales people

Not pushed at all by salesman, friendly and helpful.

March 22, 2025
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Reply from Corner Park Garages

Hello! We don't do pushy sales here, and we never will do! Thank you ever so much for your review, Janet! All the best with your new wheels! 🚗🚗🚗

Rated 5 out of 5 stars

Bang On

Kim was bang on target. Understood my issue immediately and suggested an instant solution which he acted on straight away. Great personality and sense of humour but always professional. Kim's a real asset to the business.

March 13, 2025
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Reply from Corner Park Garages

Thanks so much for your kind review, Chris! Yes - Kim is a huge asset for us. He's been with us for over 10 years, and many more to come! He sends his thanks - see you again soon! 😎

Rated 4 out of 5 stars

No fuel in car

No fuel in car, running on fumes, Put £6 of fuel in to cover test and get back

March 10, 2025
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Reply from Corner Park Garages

Hi Paul and thanks for your review. We do apologise for the lack of fuel in the car. Unfortunately, we cannot supply this on the premises for fire safety reasons. We do however, really appreciate your custom. We hope to see you again soon.

Rated 5 out of 5 stars

.Nissan Juke A1

Great sales team,pleasure to deal with.

March 6, 2025
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Reply from Corner Park Garages

Thanks so much, Paul for your incredible review! 😎

Rated 3 out of 5 stars

Friendly staff

Staff at corner park are friendly and helpful, however for myself being left with 19 miles of fuel to get home was a big let down for me.

March 6, 2025
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Reply from Corner Park Garages

HI Ben and thanks for your feedback. Unfortunately, we don't actively supply fuel, as storing fuel on our premises is a health and safety issue. There are however, a number of fuel stations nearby; the closest is within a mile of our dealership.

Rated 5 out of 5 stars

New car

The staff were very helpful

February 24, 2025
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Reply from Corner Park Garages

It's what we aim for! Thanks so much Mrs. James! 😁 Reviews like yours mean the world to us!

Rated 5 out of 5 stars

Purchase of Skoda Karoq

Our first time purchase from Corner Park Swansea Purchased a Skoda Karoq through Craig. Left alone to look at car and test drive. No pressure selling. Part exchanged our old car. Easy sale transaction. Easy to do business with. Early days, but don't anticipate any problems.

February 23, 2025
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Reply from Corner Park Garages

Hi Peter and thank you ever so much for your kind review! It really does mean the world to us - If there is anything you need, please give us a bell! 🤙 Thanks again, and hope to see you again soon! 😎

Rated 5 out of 5 stars

Very obliging company we have quite…

Very obliging company we have quite special requirements for a car and they went over and above to help us. Even when we couldn’t get what we wanted no problems returning the holding fee.

February 13, 2025
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Reply from Corner Park Garages

Hello Susan and thank you ever so much for taking the time to review us. We will always try our best, and we're so pleased to have been of service! Hope to see you again soon! 🫡

Rated 5 out of 5 stars

A lot of great cars to choose from

A lot of great cars to choose from, with good information about every car.

February 19, 2025
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Reply from Corner Park Garages

Hi Gareth! If there's anything else you need to know, please get in touch with us. Thanks so much for your kind review! 😁

Rated 5 out of 5 stars

Kim did a fantastic job getting me a…

Kim did a fantastic job getting me a great rate on my finance.Im delighted with the car and the professional service provided.I will definitely return when I'm ready for my next vehicle.
Thanks Kim for all your hard work and advice.
Regards
Brian

February 15, 2025
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Reply from Corner Park Garages

The thanks are all ours, Brian - though Kim sends his regards. Thank you ever so much for your kind review, and please let us know if we can be of any furtehr help. Thanks again! 🫡

Rated 5 out of 5 stars

I just purchaed a car from these guys

I just purchaed a car from these guys
They made a ramp avaliable for the AA inspection which thry were grateful for. Kim was brilliant he made all the paperwork effortless and no Question was too much.
Thank you , ohhhh an the jelly bean jar was lovely .

February 7, 2025
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Reply from Corner Park Garages

Haha! Glad you liked the Jelly Beans! It's slowly going down, though! 😂 Thanks so much for your kind review! 😁

Rated 5 out of 5 stars

Good service helpful staff

Good service helpful staff and a clean
Product on arrival at my home

February 2, 2025
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Reply from Corner Park Garages

Hi Terry and thanks so much for your kind review. We hope everything is fine and dandy with your new Skoda Fabia - please let us know if you need anything! 😁

Rated 1 out of 5 stars

Absolute joke I have messaged for 3…

Absolute joke I have messaged for 3 days running and noone has the decency to answer you....great way to run a business

February 6, 2025
Unprompted review
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Reply from Corner Park Garages

Hello and thanks for your feedback. Would you mind supplying us with some more information? Of course, we will be happy to investigate this.

Rated 5 out of 5 stars

Made easy.

The buying experience was simple and straightforward and all concluded swiftly.
Everyone was approachable and seemed happy to help.

January 25, 2025
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Reply from Corner Park Garages

Mr. Green - we're so pleased to have been of service. Thanks for your kind review! 😎

Rated 5 out of 5 stars

Definitely recommend

Kim was such a great help, would definitely recommend corner park garage. Really good service and very happy with the car!

January 25, 2025
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Reply from Corner Park Garages

Thanks, Tamara! We're so glad you picked us - and your Dacia Duster is hopefully up to scratch. Thank you so much once again for your review, and please let us know if we can be of any help - Happy motoring! 🚗

Rated 5 out of 5 stars

VERY FAIR TRADING BY CORNER PARK GARAGE

HAVING CAREFULLY SEARCHED THE MARKET FOR A KIA PICANTO 1.0 2 MODEL, I FOUND AN EXCELLENT EXAMPLE AT CORNER PARK SWANSEA. HAVING SECURED THE CAR I FOUND TO MY HORROR THAT MY CAR STARTED MAKING SERIOUS NOISES WHEN THURNING AT LOW SPEEDS. I WAS FORCED TO CANCEL MY ORDER. A NEW STEERING COLUMN HAS JUST COST ME A GREAT DEAL OF MONEY TO REPLACE. CORNER PARK WERE VERY UNDERSTANDING AND REPAID MY DEPOSIT. WELL DONE CORNER PARK.

January 17, 2025
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Reply from Corner Park Garages

Hello Mr. Davies, and we're really sorry things didn't work out on this occasion, but we really appreciate your understanding. Thanks so much for your review, and if there's any way we can repay your faith, please let us know.

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