Probably the best experience of buying a car, the staff were so helpful, Kim even helped tax my new car and also help with filling out for my new log book. They were so understanding when my finance c... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I buy my cars over the phone so I am very dry upon the honesty of the dealer. Craig was first class in his appreciation of my situation a nd described the car accurately. I couldn’t ask for better c... See more
Company replied
Sales people allowed me to wander around checking their cars at will, without interfering, also let me test drive as many cars I wanted before picking one that suited me.
Company replied
I have got to be honest, this is the easiest experience I have ever had in buying a car. Sam the salesman in the Swansea branch was very helpful during the process. He was a friendly approachable pe... See more
Company replied
Company details
Written by the company
With over 30 years of experience in the motor industry under our belt, we can provide expert impartial advice to help you find the perfect car for your lifestyle and budget.
Contact info
Llantrisant Road, CF72 8YR, Llantrisant, United Kingdom
- 01443 235 831
- sales@cornerpark.co.uk
- www.cornerpark.co.uk
4.3
Excellent
456 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
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No stalking of the sales people
No stalking of the sales people, just got the keys and left me too it. Knew what I wanted in and out in less than 40 mins. Perfect.
January 25, 2025
Reply from Corner Park Garages
Yep - we get that a lot! Thanks so much for your kind review, and we're glad you appreciate our non-pushy approach. 😊 Thanks again!
Very good service not at all pushy
Very good service not at all pushy, very friendly and helpful
January 17, 2025
Reply from Corner Park Garages
Thank you so much for your kind review - It means the world! 😁 All the best with your Fiat 500! 🚗🚗🚗
Totally happy with my car
Totally happy with my car, and the service was exemplary. All the staff were most helpfull
January 16, 2025
Reply from Corner Park Garages
Thanks for your review, Stephen! We're so pleased you chose us. All the best with your new 5 Series - and thanks again! 😁
honest and straightforward
January 16, 2025
Reply from Corner Park Garages
Thank you so much for your kind review, Michael! 😁
Absolutely shocking company
Absolutely shocking company. Promised numerous call backs via WhatsApp after being told finance was in place. 5 separate occasions I've chased a d heard nothing at all. Assume they couldn't get finance, but the very least they could do would be have the courtesy to let me know.
Dreadful
January 14, 2025
Unprompted review
Reply from Corner Park Garages
Hi Jon, and thank you for your feedback. We have tried calling, but there was no answer. The finance company should usually get in touch to inform you of any updates on your finance application - and this doesn't seem to have happened. We will liaise with them to find out what has occurred. We're very sorry to hear this, and will resolve to ensure this does not happen again in future.
Honest and efficient service from…
Honest and efficient service from beginning to end. Informative and helpful staff with no pressure to buy. Excellent service from Neil and Kim. Diolch!
January 17, 2025
Reply from Corner Park Garages
Diolch yn Fawr! 😁 Thanks so much for your kind review - we really appreciate you taking the time to leave this... Please let us know if you need anything! 😎
Friendly and professional service
Friendly and professional service, all buying options presented clearly before buying with optional add ons offered, great selection of vehicles too.
January 5, 2025
Reply from Corner Park Garages
Hi Ceri and thanks ever so much for your kind words. We do try our best! We're always looking to improve though, what could we have done to change that 4-star review into a 5-star one? Thanks again for your review! 😁
Happy customer.
We were very happy with the friendly relaxed team. There was No hard sale, just helpful polite staff.
The car we brought was very fairly priced and we would be happy to recommend them.
January 11, 2025
Reply from Corner Park Garages
Being friendly and approachable are two of our core values, and we're so pleased you found this to be the case. We're also overjoyed you chose us; we really appreciate your kind words, Andy! All the best with your new wheels! 🚗🚗🚗
Staff were friendly and very helpful
I found the staff very helpful, this is my second car I've from them now, I had my old car for 8 years and had trouble free years, so hopefully my new one will be the same.
One thing I will say I was a little concerned about getting my new car in the garage and I expressed this to them so it was agreed I could take the car home and try it out.
Staff were friendly and very helpful
January 6, 2025
Reply from Corner Park Garages
Hello and thanks for your kind review - Sam sends his regards - These garages nowadays can be tiny! We're so pleased you found your new car with us. We always like a repeat customer, and we're over the moon you chose us again. Please let us know if you need anything at all! 😊
Great Service - Corner Park Garage
Great service from start to finish. Huge range of cars, knowledgeable staff & good value for money. No hard sale which is very reassuring but on hand for any questions. Very pleased with my purchase thus far.
January 2, 2025
Reply from Corner Park Garages
Wow - thanks so much for your kind review, Andrew! We're so pleased you chose to shop with us, and thanks so much again for your kind words - it means the world! 😁
So easy to deal with
So easy to deal with. Fantastic customer service. A pleasant experience buying my car.
December 29, 2024
Reply from Corner Park Garages
Thanks so much, Bee for your kind review! It means the world to us! 😁 All the best with your new wheels! 🚗🚗🚗
Do not trust the sales team
I purchased a vehicle from Corner park Llantrisant in March 2024 and part exchanged the car I owned at the time. I handed over the V5 logbook and asked if I needed to complete any paperwork or do anything else and the sales person told me that I didn’t and that he would “take care of everything”.
In October I then received a letter from the DVLA to inform me that the car I part exchanged to Corner Park was uninsured and that I had to pay a £100 fine. I called Corner Park and spoke with Kim who sent me the receipt of the part exchange and told me that if I send this to the DVLA I “should be ok”. I took his advice and sent the receipt to the DVLA as well as a covering letter to explain the situation.
I have now received a reply from the DVLA stating that because the garage didn’t complete the paperwork that I was responsible for paying the fine. I understand now that I shouldn’t have trusted the sales person and stayed until he completed the paperwork but at the time I thought that I could trust that they would complete everything that was required.
I called Corner Park and spoke with someone to explain that I still had to pay the fine because they hadn’t completed the paperwork that they ENSURED me they would. He interrupted me and said to “email us”. He then hung up on me.
I have emailed Corner park multiple times at 2 email addresses I have (one generic are and Kim’s email address). My emails are now going ignored, even though I stated in the email that I would at least appreciate a reply.
If you decide to purchase a vehicle from these then do not take their word that they will complete all paperwork and stay until it is done. I feel let down and ignored which I find extremely unprofessional.
December 12, 2024
Unprompted review
Reply from Corner Park Garages
Thank you for sharing your experience. We deeply regret to hear about the challenges you’ve encountered and sincerely apologise for the frustration and inconvenience caused. Unfortunatley we cannot control what outcomes the DVLA impose on individual cases, and the responsibility always will lie on the owner to inform the DVLA of any changes, the only time we cannot do this for a customer is if the V5 given to us was not the most current one issued.
At Corner Park, we take customer feedback very seriously, While our aim is always to make the car-buying and part-exchange process seamless for our customers, we understand that this situation has caused unnecessary stress, and we truly apologise for that.
We are currently investigating your concerns and would like to work with you to resolve this matter as quickly as possible. Could you please provide us with your contact details or reach out to us directly so we can discuss your situation in more detail? We want to ensure that this is addressed properly and that you receive the assistance you need.
Your experience does not reflect the standard we aim to uphold, and we are committed to making improvements to prevent similar situations in the future. Thank you for bringing this to our attention, and we appreciate your patience as we work towards a resolution.
Excellent service
Excellent service. And they said they would mot my car in February. Can't fault them,and delivered my car to Me. Da Iawn .
November 29, 2024
Reply from Corner Park Garages
Mae croeso i chi! We really appreciate your kind review, Spencer! Look forward to seeing you back in February... all the best, and have a Merry Christmas! 😁🎄
Reply from Corner Park Garages
Hi Haydn, thanks so much for your review! So glad to have been of service. We're always looking to improve - how can we earn that extra star? 😎
Amazing company
Amazing company. i bought a car from them and after a month of using, i have no issue and very happy with my purchase
October 30, 2024
Unprompted review
Reply from Corner Park Garages
Reviews like yours make this all worth doing. We really appreciate it, and thank you ever so much! 😁 Have a fantastic Christmas, and wish you the best for the New Year! 🎄🎄🎄
Sami was very helpful
November 23, 2024
Reply from Corner Park Garages
Thank you ever so much for your review - Sam sends his thanks, too. Much appreciated, and have a Merry Christmas! 😁🎄
Good and very good customer service is…
Good and very good customer service is well
November 29, 2024
Reply from Corner Park Garages
It's what we aim for! Thanks so much for your kind review! 😎
Very help full the car was spot on sam…
Very help full the car was spot on sam help me when my car insurance let me down 5 star sam
November 5, 2024
Unprompted review
Reply from Corner Park Garages
Hi Robert and thanks so much for your kind review! We understand these things happen, but we're so pleased Sam was able to help - he sends his thanks. All the best! 😁🚗🚗
Good quality low mileage cars, at Swansea
The cars that we viewed at Swansea were low mileage, although it is not always an indication of condition, we were very pleased with the choice we made, and the value of the car. Nothing was too much trouble, although replies to email are slow.
November 18, 2024
Reply from Corner Park Garages
Thank you so much for your kind review. We thoroughly inspect all our cars before they hit our forecourt, so you can be sure you're getting a quality product. After looking into your emails issue, we can only apologise. This was down to a misunderstanding that you'd see us in person. The member of staff has been notified, and we will update our practices in future.
Craig & co
I dealt with Craig all through my purchase of my Nissan leaf, he was amazing! Delivered my car on the day and time I requested around my working times. The delivery driver was very helpful with information on my electric car as it was the first time seeing it due to distance being unable to visit the garage.
From start to finish dealing with this garage was a pleasure which is hard to say about garages!
Thank you all, highly recommended!
November 15, 2024
Reply from Corner Park Garages
Wow - thank you so much for your review, Calum! Craig is over the moon with this - and we really appreciate you taking the time to leave this. Your recommendation means the whole world! 😁 Have a Merry Christmas! 🎄🎄
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