I love Cornish Smugglar T bags not too strong but still a lovely colour when brewed and tastes like no other so glad I can order from you and receive them promptly.
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Review summary
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Unlike with coffee, teabags decaffeinated by a non-solvent process are quite rare. Had previously used Clipper, but they skimp so much with the quantity of tea in the bags that I was using 2 per mug!... See more
Superb tasting tea and coffee. I bought a bag of the coffee while on holiday in Cornwall and now I have a subscription all year round. Great value, and the threshold for free delivery is quite easy to... See more
All delivered very quickly and all neat and tidy. Obviously can’t rate quality of items on this delivery as yet but historically all have been excellent
Company details
Written by the company
Cornish Tea & Cornish Coffee brings you proper tea, coffee and tisanes sourced from the best locations and made in Cornwall. Founded in 2012 you might know us for our iconic orange Smugglers Brew boxes, or for the great coffee you drink in some of the best hotels and restaurants. We're proud to be independently Cornish and to be able to share our great tasting teas and coffees with the world.
Contact info
United Kingdom
- www.cornish-tea.co.uk
4.8
Excellent
467 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Brilliant product delivered on time
We have our smugglers tea bags on a quarterly order always on time.
November 30, 2023
Extremely tasty decaf tea
Extremely tasty decaf tea. Much better than most. Well packed and delivered. Pleased about all can be recycled. Environmentally friendly. Love it.
November 30, 2023
ALWAYS a positive experience
Helpful people at the end of the phone when needed;
Prompt and reliable delivery by a reliable delivery company.
November 29, 2023
Love Cornish tea
Love Cornish tea. Delivery well packed and on time. Will always use this tea company.
November 29, 2023
Best Earl grey ever
Well packaged. Mug is lovely! The Earl grey is amazing. Can you sell it in bigger boxes? 15 isn’t enough!
November 29, 2023
Top tea and Christmas treats!
I received a lovely hamper of treats today, perfect for Christmas and what you wouldn’t find in the supermarket. Top marks for the tea, I love a cuppa and this is the best! Excellent customer service. Thank you.
December 2, 2023
Unprompted review
Superb products
November 28, 2023
Fantastic service
Fantastic service, items received very well packaged and quickly too. Thoroughly recommended.
November 28, 2023
The scones were so delicious would…
The scones were so delicious would recommend them to anyone & also the Cornish tea soooo nice must be the best thing ever
October 31, 2023
Simply love this tea and the company…
Simply love this tea and the company ethos. So much nicer than other more expensive brands. Quick and efficient delivery and followed our requirements.
October 31, 2023
Easy to use and prompt service
November 3, 2023
Excellent
Excellent service all round yet again. Fast delivery, well packed, Excellent quality goods. Thank you Cornish Tea and Coffee.
November 1, 2023
Best Tea Ever!
I have been ordering tea for a few years now and always brilliant customer service! Delivery is always fast and efficient. The best thing is great tasting tea!
October 31, 2023
Excellent fast service and tea is just…
Excellent fast service and tea is just perfect. Highly recommend this company
October 31, 2023
Unfortunately my parcel was left on the…
Unfortunately my parcel was left on the doorstep, door closed, on one of the wettest days this week.The outer box was completely soaked when I arrived home! I unpacked the parcel and left the tea bag and mug boxes in a warm room, to dry.
I thought the couriers could only deliver to open doorways or a safe dry place, not on an open door step.
October 30, 2023
Reply from Cornish Tea & Cornish Coffee
Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconvenience you experienced with the delivery of your parcel, and we truly understand your frustration.
We want to assure you that we value your business and take your concerns seriously. However, we would like to clarify that we are not directly responsible for the actions of the couriers, as they operate independently from our business. We have, nevertheless, noted your feedback and will certainly pass it on to the relevant courier service, in this case, DPD.
Perfect tea every time
Our order is always on time. We have a delivery every quarter. The tea is simply the best tea around.
September 28, 2023
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