I love Cornish Smugglar T bags not too strong but still a lovely colour when brewed and tastes like no other so glad I can order from you and receive them promptly.
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Review summary
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Unlike with coffee, teabags decaffeinated by a non-solvent process are quite rare. Had previously used Clipper, but they skimp so much with the quantity of tea in the bags that I was using 2 per mug!... See more
Superb tasting tea and coffee. I bought a bag of the coffee while on holiday in Cornwall and now I have a subscription all year round. Great value, and the threshold for free delivery is quite easy to... See more
All delivered very quickly and all neat and tidy. Obviously can’t rate quality of items on this delivery as yet but historically all have been excellent
Company details
Written by the company
Cornish Tea & Cornish Coffee brings you proper tea, coffee and tisanes sourced from the best locations and made in Cornwall. Founded in 2012 you might know us for our iconic orange Smugglers Brew boxes, or for the great coffee you drink in some of the best hotels and restaurants. We're proud to be independently Cornish and to be able to share our great tasting teas and coffees with the world.
Contact info
United Kingdom
- www.cornish-tea.co.uk
4.8
Excellent
467 reviews
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Replied to 66% of negative reviews
Typically takes over 1 month to reply
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Much better delivery by Royal Mail
April 4, 2024
I love Cornish coffee ❤️
Nice quick delivery. Reasonable prices. Great quality products
April 3, 2024
Excellent speedy service
April 2, 2024
I bought the vanilla Chai
I bought the vanilla Chai - this is my new favourite tea unfortunately I ordered 3 boxes and immediately lost a box to my mother once she tried mine ….. apparently it’s her new favourite tea now .
Absolutely delicious - I haven’t tried any of the free samples that came with my delivery yet but look forward to trying.
Thankyou - you now have 2 regular customers
April 2, 2024
Lovely tasting Cornish cruffins
February 28, 2024
Reply from Cornish Tea & Cornish Coffee
"Thanks a bunch for your kind words! We're thrilled you enjoyed our Cornish cruffins - they're like a little taste of sunshine from the coast! 🌞 Your support means the world to us, and we can't wait to serve you more delicious treats in the future. Stay cruffin-tastic!" 🥐✨
CorA Treasure in Every Cup: Cornish Tea's Smugglers Brewnish Tea's Smugglers Brew is a…
Cornish Tea's Smugglers Brew is a revelation for tea lovers. The blend is robust and rich, yet perfectly balanced, embodying the spirit of Cornwall with every sip. The superior quality of the leaves ensures a delightful experience consistently, presenting a deep amber hue that's as inviting as a Cornish sunrise.
The sustainable packaging is thoughtful, and drinking a cup feels like partaking in a piece of Cornwall's heritage. Ideal for any time of the day, Smugglers Brew has become my go-to tea, and I'm confident it will win over anyone who tries it. A five-star brew, indeed!
March 11, 2024
Unprompted review
Reply from Cornish Tea & Cornish Coffee
Ahoy there!
Thanks for setting sail with our Cornish Tea's Smugglers Brew! Glad ye found it a treasure worth hoisting the flag for! Our blend's as bold as a pirate yet smooth as the sea. With finest leaves and sustainable packaging, it's like raisin' a toast to Cornwall's heritage. Here's to many more adventures with Smugglers Brew – a five-star brew that'll shiver the timbers of any tea lover! ⚓🍵🏴☠️
Used the company to place an order for…
Used the company to place an order for their Tea due to the problems of trying to get it locally in the size i need. The delivery was dispatched quickly in two shipments. Information was supplied, Only one box turned up, the other was either left outside my house or lost (This is not the fault of the supplier). Once contacted the supplier very quickly replaced the missing items. Thank you. The quality of their products is high, Tea Coffee and their Cruffins.
February 28, 2024
Best tea ever
Best tea ever! They sent it right away (even though I haven't received it yet, but that's due to USPS.)
February 28, 2024
Ordered for a friend no shipping information until delivery. Not great.
Dear Cornish Tea and Coffee, they have arrived. And thank you for the explanation, Royal Mail are the ones at fault here, not your product, which is excellent.
February 28, 2024
Reply from Cornish Tea & Cornish Coffee
Thank you for bringing your experience to our attention. We sincerely apologize for any inconvenience caused by the shipping of your friend's order. We recently transitioned to Royal Mail from DPD based on valuable feedback from our customers, aiming to improve our overall service quality.
Regarding your specific order, it was processed during our initial transition phase, resulting in an untracked shipment. We acknowledge that this was not up to the standards we aim to maintain. As a result of this learning experience, we have implemented a policy to ensure that all orders are now shipped with tracking information, despite it not being an initially advertised service.
We greatly value your feedback and are committed to continuously improving our processes to better serve our customers. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us directly.
Excellent products !
Website was easy to use and i have already been on to order more items !
February 28, 2024
I took advantage of a great deal
I took advantage of a great deal. It was easy to order online & well packaged when it arrived. However, I feel delivery was a little slow. I was notified that my order had been shipped on a Wednesday, but it didn’t arrive until Saturday, by which time, there was only one day left on the best before date. 12 cruffins to eat in a day was a bit much. Although, they were incredibly tasty and I love my free mug.
February 28, 2024
Awesome company
Awesome company! Love the tea, the cruffins are incredible and such a value. And the giant orange mug is my favorite mug, I always dig for it in the cabinet. I love the shape of the handle in my hands, just perfect.
February 28, 2024
Prompt delivery
Prompt delivery, the goods are very good, I love the tea and the cruffins are delicious.
February 28, 2024
Very Short use by date
They arrived on the Saturday, with use by date of the next day, which is a bit disappointing, as I had ordered x6 cinnamon and x6 Nutella cruffins, so have to freeze them all.
On the plus side, I received x6 free Cornish tea bags in each box, plus free postage and a free mug. ( Bonus )
I love Cornish tea and drink it all the time, as and found it while I was living there for a while. I would buy them again but hopefully they will have a better use by date.
February 28, 2024
Reply from Cornish Tea & Cornish Coffee
Thank you for your feedback regarding your recent order of our cinnamon and Nutella cruffins. We sincerely apologize for any disappointment caused by the use-by date discrepancy.
After investigating your concerns, we believe there may have been a labeling error. Rest assured, your cruffins were freshly made the day before dispatch, and they maintain their freshness for over a week when stored in an airtight container. Additionally, they can be enjoyed directly from the freezer by warming them through.
We understand the importance of providing accurate information to our customers, and we regret any confusion this may have caused. Your satisfaction is our priority, and we are grateful for your understanding.
We're delighted to hear that you enjoyed the complimentary Cornish tea bags and mug. We hope they added a touch of joy to your experience with us.
Thank you for your support, and we look forward to serving you again soon. If you have any further questions or concerns, please don't hesitate to reach out to us directly.
This is the third time we've bought…
This is the third time we've bought cornish tea in bulk albeit the first time direct . My wife likes cornish tea smugglers brew. Buying cornish direct is simple and quick .Nice tea.
February 16, 2024
Great service brilliant delivery…
Great service brilliant delivery friendly service
February 16, 2024
First time to order from you guys,just…
First time to order from you guys,just been introduced to chai and find it to be both relaxing and refreshing to drink
February 16, 2024
First Rate Service
First Rate Service. Despatched Very Quickly. Satisfied Return Customer !
February 16, 2024
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