Cornwallmodelboats Reviews 71

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Sent email enquiry for a speed controller and other equipment for my rc boat and despite sending it 4 times (different days) and even being told they would deal with later on the 4th day still no rep... See more

Rated 5 out of 5 stars

Ordered late on Saturday evening before Christmas, had an automated email within 10 mins, (yes it went to junk folder) had a phone conversation Monday whereby delivery ws confirmed. later that day ha... See more

Rated 5 out of 5 stars

Despite not buying my Artisannia San Fransisco Stage coach kit from Cornwall Model Boats, they really helped me find some new instruction after my CD became corrupt. I cant thank these guys enough and... See more

Rated 5 out of 5 stars

My go-to place for all things model boats-related, from minor fittings to big kits. If CMB don't have it, the chances are no-one else does. Prices are about average. Dispatch and delivery very good;... See more

Company details

  1. Boat Dealer

Information provided by various external sources

Suppliers of quality model boat and model ship kits, fitting hardware, radio controlled and static display model boats. Period ship specialist. Our mail order service offers modellers with a large range of model boat and ship kits, boat fittings, boat plans, building materials, books and modelling tools. Mantua Panart, Sergal, Amati, Corel, Caldercraft & Graupner Kits.


Contact info

3.2

Average

TrustScore 3 out of 5

71 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Probably the best model boat online outlet in UK

I live in Thailand and have bought a number of items from CMB, including kits. When there have been problems with non-arrival of goods in Thailand by post, they have replaced them immediately. Although we usually agreed to send by courier, which means more cost, but arrival is almost guaranteed.

I have rang them a few times and found them to be exceptionally helpful and straight forward. The person who gave the poor review surprises me. CMB do not make the kits, they sell them and are not necessarily responsible for the kit contents, but do need to resolve the issue, possibly by taking the kit back. His experience is not mine. I will continue to use them because they are reliable and flexible with problems.

June 13, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ordered model online and it arrived next day! Have used this company for a number of years and always had excellent service :)

November 3, 2015
Unprompted review
Rated 1 out of 5 stars

Poor service

Bought a model kit from this company and found contents to be not as described as well as parts missing or the wrong size for the scale. First email complaint left unresolved with lame excuse and second email ignored.
Will never buy from them again.

November 3, 2015
Unprompted review
Rated 5 out of 5 stars

brilliant

Fantastic company, i have bought from them on a number of occassions and never had any problems, items delivered on time everytime and undamaged. would recommend to anyone wishing to buy from this site.

October 29, 2010
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look