Corona Test Centre Reviews 

Ordered ‘At Home’ Antigen tests for our return to the U.K.
Received various comms saying items had been dispatched, but DPD said otherwise. Called Corona Test Centre customer helpline to be told it was DPDs system error and the tests were on their way. Later on I received an email to a previously sent query, advising they’d run out of tests.
A refund was offered, but I don’t want this - I want the tests! I assume they’ll arrive in the next few days now stock is avail. If they do, I’ll update my review… Until then. Poor experience.
This is how a U.K. Gov recommended company operates.
AVOID

My daughter has done a PCR test in Bristol Centre on 25 Aug. She planned to fly back Hong Kong on 28 Aug. On 26 Aug, she was notified that her samples has shown unclear result as there was not strong enough traces in the sample. She was panic and tried to book another appointment. The staff was not helpful and did not apology even though there was something wrong in the process.
My daughter has to pay for another quick test and extra charge to reschedule the flight.

Corona Test Centre - an illustration of how people jump on the back of covid to screw people. I booked a Fit to Fly test with these prople - £39. I then received an email from Edward at Corona Test Centre offering me a voucher to use to buy the Day 2 test to take on my return, to the UK. How nice! How thoughtful! How much were they charging for the Day 2 Test? £129 - yes, ONE HUNDRED AND TWENTY NINE POUNDS. With the 20% "discount"NINETY NINE POUNDS. When I queried by phone the phenomenal £90 price difference between the two tests I was advised that there were slight "differences" between the tests. Enough to justify charging £99 more? Or, with the "discount", £60 more? I dont think so. This is all about exploiting and screwing people for as much as they possibly can. Low life.

Awful. I ordered a home test kit and they said "if you order before 2pm, we deliver the next day": absolutely false.

I placed the order at 00:20am (way before 2pm), it's day 2 and the parcel is still on its way.

If you need a kit soon, do not use Corona Test Centre.

Now I do not trust them, so I even doubt they deliver the test result on time.

I ordered a test for a substantial premium on Tue, relying on the information on the website that orders would be shipped the same day. This did not happen, and now my plans have been compromised. No communication from the company at all!

Horrible experience with this firm, do not use at all. The fact this is recommended as one of the company's to use by the government just shows how much they only care about taking people's money. This company claims to be 24 hours service but was on hold for 2 hours, then they call was cut and no reply on live chat for over 3 hours. Expected results in 24 hours but were delayed and as a result missed my flight. Absolute waste of time and money.

I paid £169 for test results to be delivered by 6pm this evening but have not received them. After an hour trying to get information from the customer service team I still have no information or assurances of when my results will be delivered, or if they will be delivered at all. There is no process to speak to anyone with any kind of information on how the result reporting works. I currently stand to miss my flight and lose a significant amount of money in the process due to them not providing the service I’ve paid a huge amount for. They’ve left me completely in the dark and extremely frustrated. Do not use this company.

They list false information on the official UK government website. They list their home self swab test as just £20 but when you go on their website the price jumps to £120.

How can you trust a firm like this id they can't even have truthful info up?

My results did not come back at 6pm the next day as guaranteed. I've had to chase up as to why this was, and did not receive an email response until gone 8pm. We have been phoning continuously and still haven't been given an estimated time of arrival for my test results and it's now been 4 hours since they were meant to come. So I have no idea if they come back today, tomorrow, if they need retesting etc. Nothing. I'm having to spend even more money with another test provider now, so I can hopefully get a result before my flight. Really upset and disappointed, and now I don't even think I'm going to get onto my flight.

Shocking. They encourage you to book and pay in advance. They said they had an office in Hammersmith, I paid £264 only to find that they had no slots available for a month. I called and was told the Hammersmith branch had closed and that I had to write in for a refund. 3 weeks later 4 emails and still no response. Robbers! Don’t use this company!

I discovered this company last minute after Randox failed to deliver tests.

I cannot fault the quick delivery and customer service we received with the antigen tests. We were very stressed and time was limited but the customer service team were extremely helpful.

I would use again if we travel.

I did alot of research before deciding which company to trust with doing my mum, partners and my Fit to Fly Antigen test and I'm glad I chose Corona Test Centre! The website is clear and easy to use, the staff are warm and friendly at the Shoreditch, London branch and wow we're the results speedy. They guaranteed same day results by 10pm and came through in well under 6 hours. So speedy it hadn't even crossed my mind to check for them yet. So happy with the service received especially after the disaster my partner had with a different company. Would 100% recommend! 😊

PLEASE DONT USE THIS COMPANY they are a completely useless company. Paid for a 2 day service with test results to be sent to me by 6pm on the second day. No results came back and no fit to fly certificate and all their customer service team could say was sorry and that they don't know when the test results would come back.

Super easy to use and got results back fast

Quick, efficient! Results back the following morning after a 6pm appointment the prior day. This is exactly what you want with all the hurdles of travelling so thank you!!!

I had to travel to London from Kent for a test that took just 3min. The test kit could have been posted or they have sample collection centers in Kent. Whe we realized the problem with distance and wanted to cancel, they insisted there was not going to be a refund!

Friendly, professional and efficient.

Extremely efficient, professional. Did my PCR test early in the morning for fit to fly the next day and had the results back early afternoon. Would use again