Costa Reviews 

Greate services

Magor Services Costa drive thru - the workers there always friendly and happy to chat. Makes a change to have great service. Costa reward your workers lol

The Costa shop in Eastbourne wouldn't allow a poor homeless person to come out of the rain and sit in the dry to use the Wi-Fi for a little while, which showed a real lack of humanity.

Shame on them!!

The staff the are very rude badly educated they are frome India and the treat people frome Africa like inferior and they consider them self as English and the owner off the business. I have noticed in all costa coffee, this business should be closed down .

I would like to give a shout out to the warm, welcoming experience at Costa Coffee in central Windsor. Ewa, Maria and the rest of the team served great coffee with smiles. I feel it is one of the best branches I have visited. I have been visiting Windsor to do some dog and cat sitting. I look forward to seeing you next time.

After spending £40 on drinks you get a Free coffee and it disappears of the app after 12 weeks! Out of principal I’m now a Mac’s or greggs man,half price and just as good!!

Hot cross bun with cheese and bacon or was it ham was all shades of wrong yuk!!!!

Will and Jordan at bank quay station are friendly, service with a smile. Keep up the great work guys. Made my day. 👍🙂

Costa Torquay seafront Has no cell signal and the pathetic WiFi service is non functional! A great place if you want to be completely off line!

Excellent and very friendly staff in the Eton Costa branch . Kuldeep was exceptional with his help and friendliness . I had a problem with my Costa app and he spent time sorting it out so that my future visits to Costa will be a much easier experience on the app .
Observing his customer interaction he is a credit to Costa going above and beyond and making everyone feel very welcome .

The coffee and breakfast wrap was just what I needed on a Sunday morning. The staff are friendly and welcoming. Particularly Brooklyn, I found her very accommodating and helpful. She went the extra mile. Thank you Brooklyn. Xx

I cant even send this via email!
Visited Solihull Saturday 11 April 2025
Colleague name Laura.
Time 5.00pm

She was so rude.
I went to the till and asked for the meal deal. Drink sandwich and crisps.
She snarled
We only have muffins and coffee now.
She then snarled you know this vegan right.
Wow
Its a sandwich with the word VEGAN on it no shit sherlock!
She didnt even listen to my request and I had to repeat it 3 times.
1 heated sandwich to go.

Not hard to remember. Bought it over and snarled move away from the till. There was nowhere to go.
I was crowded loads of customers around me.

I was forced to walk well away from the till unable to collect my sandwich she stood there laughing.

Whilst talking she was talking through her nose like a snob. No need for that.

If as a store you are not doing a sandwich deal dobt have the adverts out.
Thats simple same as any store. No matter where. If the deal isn't on dont leave the offer in place.
As for laughing at me how rude.

I went to complain on line just 500 characters. Wow.
Be real!

I wont be going there again horrible woman.

Please can you sort out your disabled parking area at the snipe Ashton under Lyne coffee shop it’s has been cordoned off for ages now with no apparent reason it’s preventing my mum from visiting as she needs disabled access. Come on Costa sort it out

Popped into the Costa in roaring Meg before doing food shopping and was greeted with a smile by a nice boy who was very patient with my awkward order and reassured that I was not being a nuisance. Great customer service!

Hot chocolate OK, also snack.
But this branch of Costa does NOT honour Defence Discount Scheme or Blue Light for discounts - other branches of Costa do. The store (Whiteley, near Segensworth, Fareham) had no information on entry door, even though they have had several disappointed customers with this issue. Staff were dismissive - take it or leave it.

I'm so disappointed. You've shrunk the cakes! Raspberry and almond bakes have always been my favourite, but how on earth can you justify the same price, yet making them smaller? Not only that, others seemed to have shrunk in the wash too! This kind of shady behaviour puts people off, me for one!

Flat and tasteless, cheap coffee beans with a complete lack of decent milk. Goto Riga to see what real premium coffee actually looks/tastes like! At least the food is decent, but overpriced.

Went out bank holiday Monday for a coffee with friends at my local costa the staff was very friendly and polite but the man on the next table was letting his dog eat of the plates that the costa coffee shop serve people's food on the man put the plate on the floor and put dog food on it to feed his dog i found in disgusting I won't be eating anything from the shop again even if the staff wash the plates it won't stop bacteria spreading 😑 southport branch.

Wembley Park,

Staffs haven’t cleaning tables, was dirty table as I just hand wipe on table. I watch staffs haven’t touch tables outside and inside for hour. How dirty store. And toilet so dirty real bad and poo on floor and wet on toilet seat. How Dirt!!!! I would never go there again!