Cotswold Plumbers Reviews 103

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Free call out to diagnose the problem. "Thinking" engineers. Prompt and comprehensive quote for the work involved, which was done when promised. We were kept informed by phone as to exact timings. Fas... See more

Company replied

Rated 5 out of 5 stars

They were quick, efficient, helpful and generally just got the work done well. Nothing more needed to say, no problems surfaced and even if they would've had some, I've no doubt they'd overcome them i... See more

Company replied

Rated 5 out of 5 stars

Matthew is so calm and unfazed that I feel confident in his ability to source the problem and sort it. Highly recommend Cotswold Plumbers; they do go above and beyond.

Rated 5 out of 5 stars

We were recommended to Cotswold Plumbers and so pleased we were. Excellent Company provided great advice; arrived on time and left everything clean and tidy. Much needed new boiler fitted and workin... See more

Company replied

Company details

  1. Gas Engineer
  2. Boiler Supplier
  3. Gas Installation Service
  4. Gasfitter
  5. Plumber

Information provided by various external sources

Cotswold Plumbers in Cheltenham. Emergency Boiler Repairs, Boiler Installations & Servicing and Emergency Plumbing in Cheltenham & the Cotswolds.


Contact info

4.9

Excellent

TrustScore 5 out of 5

103 reviews

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Rated 5 out of 5 stars

Extremely quick.

Extremely quick.
From the day we contacting Cotswold Plumbing to the day we have our new Worcester boiler installed was exactly 4 days . They were extremely efficient and did the whole job just for one day.Matthew and Jack turn up on time ,took the required Covid precautions and left no mess.
First class job from start to finish.
Massive thank you.

February 19, 2021
Unprompted review
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Reply from Cotswold Plumbers

I would say to any business. Just care and treat others like you would hope to get back. This is my mantra.

Rated 5 out of 5 stars

Fantastic service

Fantastic service from Cotswold Plumbers, they answered when i called (many others i tried did not), could fit me in the next day, turned up on time and quickly assessed the problem. I needed a new boiler, which was fitted 3 days later. Both Jack and Matthew were polite, on time, did a good job and left the area neat and tidy. I will definitely be recommending to friends and family, thanks Cotswold Plumbers.

February 5, 2021
Unprompted review
Rated 5 out of 5 stars

Matthew was very helpful from the first…

Matthew was very helpful from the first moment he took my call and came out within a couple of hours. He fixed the problem of no central heating on a cold day, where others had failed and I am very pleased with the service.
Thank you Matthew. 😊

January 23, 2021
Unprompted review
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Reply from Cotswold Plumbers

Thank you for the review Belinda.

Rated 5 out of 5 stars

Highly recommended

Matthew was excellent fitting our new boiler - great communication and the work was finished perfectly within the time promised. I would use him again

December 21, 2020
Unprompted review
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Reply from Cotswold Plumbers

Many thanks for your review Daniel. Have a super Christmas.

Rated 5 out of 5 stars

Problem Solved

I called Cotswold Plumbers having been let down by my usual service provider and facing the prospect of a long period without heating. Matthew arrived as promised the next day and uncovered several problems with our boiler and managed to get everything fixed the following morning with the help of new parts and support from the manufacturer. I was impressed with the approach taken to resolving the problem and would thoroughly recommend.

December 10, 2020
Unprompted review
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Reply from Cotswold Plumbers

Thank you Michael. Pls keep in touch.

Rated 5 out of 5 stars

I highly rate Cotswold Plumbers

I highly rate Cotswold Plumbers, a really good outfit, they are quick and efficient. I had a new Worcester Bosch boiler fitted in a day including new pipework. They have a considered approach, they look for the best solution to a problem not just what is quickest and easiest for them. It's good to know the job has been done right. They are very easy to deal with, they turn up when they say they are going to, do what is required and are professional, polite and easy to deal with throughout. Cotswold are now my go to Plumbers in Cheltenham, I don't have time or patience to mess around chasing people or worry about the level of service I am going to get. I know I am going to get a good service with Cotswold.

December 4, 2020
Unprompted review
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Reply from Cotswold Plumbers

Thanks Rob. We will see you on Monday to have a look at that noisy radiator. Kind regards Matthew.

Rated 5 out of 5 stars

Filled me with confidence from the very start

From the moment Matthew came to give us a quotation for a new combi boiler I was sure we were going to use Cotswald Plumbers. We had a few firms quote but what made Matthew stand out was the time he took to fully explain all of my options, the detail he went into and the way he answered my questions - I was already confident in him. He arrived to do the job on time and masked up and got straight on with it - there was no mess left behind after either! He went through all of the functions of the boiler carefully and thoroughly. I couldn't be happier and would absolutley recommend Cotswold Plumbers everytime.

November 23, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service over many years

Matthew and his colleagues completely replaced the water and heating systems in our house over 10 years ago, and have been our 'go to' plumbers ever since. Over the years, they have been unfailingly courteous, polite, and professional in everything they have done, right from a large installation job to the smallest of issues. Completely trustworthy, and always neat and clean, I would have no hesitation in recommending Cotswold Plumbers for their high quality work and expertise.

November 12, 2020
Unprompted review
Rated 5 out of 5 stars

Highly Recommended Plumbers

I initially contacted Cotswold Plumbers via their website to request a quote for replacing a conventional boiler and some very old radiators. The response was very quick and after a call-back, Matthew came out to assess the work and provide a quotation the very next day. I was impressed with Matthews' professionalism and the care he took to explain all aspects of the work that they would do, including compliance to building regulations, and decided to go ahead with Cotswold Plumbers.

The work itself was done within a day by Matthew and his colleague (think his name was Jack) to an excellent standard using high quality materials. I am very pleased with the new boiler and radiators; the whole house now warms up much faster than before.

Cotswold Plumbers were a pleasure to deal with - they were always professional, courteous and (importantly for me) punctual in my interactions with them. I would have no hesitation in recommending Cotswold Plumbers.

November 11, 2020
Unprompted review
Rated 5 out of 5 stars

New boiler and hot water cylinder fitted

Had a new boiler and hot water cylinder fitted. The work took two days as quoted and was started on the day arranged. Friendly and efficient service and the old boiler and debris was taken away and all was tidied and cleaned afterwards. Great Job!!

November 2, 2020
Unprompted review
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Reply from Cotswold Plumbers

Thanks Cor. We are there for you whenever you need us. Thanks for the lovely review.

Rated 5 out of 5 stars

Would definitely recommend.

After ringing at 11am and speaking to Lauren, Matthew came on a call out by 2pm. After diagnosing our old boiler had faults beyond repair, Matthew gave an honest but professional recommendation and we managed to book a replacement installation the next day. Really pleased with the service and would recommend to anyone locally.

October 21, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Would definitely recommend these guys. Matthew turned up a little late, but once he was here he more than made up for it. He was friendly, communicated clearly, and solved the problems we were having with our boiler and did a great service. Thank you.

October 2, 2020
Unprompted review
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Reply from Cotswold Plumbers

Thank you Conrad. Please do keep in touch if you need any further help from us. Kind regards Matthew.

Rated 5 out of 5 stars

Exceptional Service

This was the second time we've used Cotswold Plumbers and each time the service has been exceptional. Jack resolved the issue and took time to explain the cause of the problem - and went above and beyond to explain how we can prevent/remedy the issue ourselves going forward. We'll certainly be using Cotswold Plumbers whenever we need a plumber in future.

September 9, 2020
Unprompted review
Rated 5 out of 5 stars

Urgent combi boiler replacement

I wanted an authorised Worcester Bosch installer with a good Trustpilot rating and found Cotswold Plumbers, not having used them before. The old boiler had failed, so there was no hot water. I was very pleased with how quickly the quotation and then the actual installation were completed. The quality of service was consistent with other reviews on this site: well-considered advice; a neat, clean job done on time and in line with the quotation; and a friendly and professional manner. I'm happy to recommend.

August 5, 2020
Unprompted review
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Reply from Cotswold Plumbers

Thankyou for leaving a lovely review. Please do keep in touch. Kind regards Matthew.

Rated 5 out of 5 stars

Excellent service

Excellent service - took time to explain the process.
Thoughtful about COVID issues too
Highly recommended

July 13, 2020
Unprompted review
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Reply from Cotswold Plumbers

Thankyou Jon.

Rated 5 out of 5 stars

Professional and efficient

We were very happy with the service that we received from Matthew at Cotswold Plumbers. It was both professional and efficient.

July 10, 2020
Unprompted review
Cotswold Plumbers logo

Reply from Cotswold Plumbers

Thank you Ginny.

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