Cotswold Plumbers Reviews 103

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Free call out to diagnose the problem. "Thinking" engineers. Prompt and comprehensive quote for the work involved, which was done when promised. We were kept informed by phone as to exact timings. Fas... See more

Company replied

Rated 5 out of 5 stars

They were quick, efficient, helpful and generally just got the work done well. Nothing more needed to say, no problems surfaced and even if they would've had some, I've no doubt they'd overcome them i... See more

Company replied

Rated 5 out of 5 stars

Matthew is so calm and unfazed that I feel confident in his ability to source the problem and sort it. Highly recommend Cotswold Plumbers; they do go above and beyond.

Rated 5 out of 5 stars

We were recommended to Cotswold Plumbers and so pleased we were. Excellent Company provided great advice; arrived on time and left everything clean and tidy. Much needed new boiler fitted and workin... See more

Company replied

Company details

  1. Gas Engineer
  2. Boiler Supplier
  3. Gas Installation Service
  4. Gasfitter
  5. Plumber

Information provided by various external sources

Cotswold Plumbers in Cheltenham. Emergency Boiler Repairs, Boiler Installations & Servicing and Emergency Plumbing in Cheltenham & the Cotswolds.


Contact info

4.9

Excellent

TrustScore 5 out of 5

103 reviews

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Rated 5 out of 5 stars

Professional service from Cotswold Plumbers

Matthew (Cotswold Plumbers) provided a prompt, efficient and professional service. After discussing our options and agreeing the best approach he quoted for the work and committed to an agreed schedule (replacement of old h/w tank with pressurised unvented tank). The work was completed on time and cost, also to an excellent standard. The improved performance in our h/w and c/w supply pressure was impressive, as he had predicted. When a minor subsequent problem was identified he returned promptly to rectify at no additional cost. I would have no hesitation using Matthew's services again.

June 19, 2020
Unprompted review
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Reply from Cotswold Plumbers

Many thanks Gareth. Please keep in touch. Kind regards Matthew.

Rated 5 out of 5 stars

Fabulous

I cannot speak any more highly of Cotswold Plumbers. Matthew is the epitome of professionalism. He returned my call promptly and provided expert advice on the boiler my mother required. His work to replace the old boiler with a new Worcester boiler was excellent. Matthew was so efficient and you would never have known he had been in the house. To add to this he was so polite. Thankyou so much Matthew.

May 5, 2020
Unprompted review
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Reply from Cotswold Plumbers

Thank you so much it means a lot to me and it was lovely being in your mums house.

Rated 5 out of 5 stars

Had new boiler installed

Had new boiler installed. Really professional, efficient and friendly service. Happy to recommend them.

April 28, 2020
Unprompted review
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Reply from Cotswold Plumbers

Thank you Rachel!

Rated 5 out of 5 stars

Great service from Cotswold Plumbers.

Great service in supplying options for a replacement of my old system boiler. Cotswold Plumbers provided great options and pro's and con's to all options. The new boiler installation was installed promptly at a very competitive price. A very neat and tidy job. Thank you.

April 28, 2020
Unprompted review
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Reply from Cotswold Plumbers

Many thanks Mark. See you in 12 months time for your first service. Kind regards Matthew.

Rated 5 out of 5 stars

Boiler installation

Good initial advice from Matthew, quick turnaround from initial order of new Boiler to installation, and a great service all round.

April 14, 2020
Unprompted review
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Reply from Cotswold Plumbers

Thank you Mark. Please do keep in touch if you need anything. Kind regards Matthew.

Rated 5 out of 5 stars

Hugely appreciative to Cotswold…

Hugely appreciative to Cotswold Plumbers for their quick response and unstinting professionalism. From reporting that we required a new boiler to installation, Cotswold Boilers were immediately on the scene, with a boiler in place, up and running, within 48 hours. Incredibly professional throughout, we were impressed by their exemplary service. We would highly recommend Cotswold Plumbers - very polite, extremely efficient, neat and quick!

April 6, 2020
Unprompted review
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Reply from Cotswold Plumbers

Thank you for you kind words Ali. See you in 12 months for your first service. Regards Matthew.

Rated 5 out of 5 stars

Look no further for your Forever Plumber!

Fantastic company and a wonderful end result. I'm thinking up as many new jobs as I can, that's how much I want to use them again! New boiler installation and removal of old cost £3600, including vat, which was just a touch more expensive than other local firms. But I am a firm believer that you get what you pay for and their behaviour during the free quote visit put them to the top of the list - Matthew took off his shoes, was steadily polite, and knew everything about our old boiler just by looking at it! Very impressive! Never tried to push extras onto me and always made me feel confident with his behaviour and advice.

March 26, 2020
Unprompted review
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Reply from Cotswold Plumbers

Many thanks Laura. Very kind of you to post this. It’s really helps. Kind regards Matthew

Rated 5 out of 5 stars

I have only good things to say!

I have only good things to say!
Actually couldn’t be happier, from beginning to end everything went smoothly, no fuss or mess.
We had a large, heavy floor standing boiler installed upstairs. We were expecting all sorts of problems but were amazed that the work was finished in half a day with no inconvenience to us and no moaning!

March 26, 2020
Unprompted review
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Reply from Cotswold Plumbers

Thank you very much for your kind review. I do hope you enjoy your new boiler and we look forward to seeing you in a years time for your 1st boiler service. Kind regards Matthew and Jack.

Rated 5 out of 5 stars

Back Boiler Replacement with Modern Equivalent

In the Winter, decided to replace our obsolete gas back boiler with a modern alternative in the Spring. Got in touch with Cotswold Plumbers who had the availabilty to undertake the work, which involved disabling the back boiler and installing a new boiler in the airing cupboard. The nature of the change meant that there was a great deal of alteration to the heating system plumbing and the installation of a new flue through the roof. Matthew and Jack worked incredibly hard to complete the work in a touch over 1 1/2 days, with the cost being exactly to the quote. They were always polite and friendly. Would not hesitate to recommend. Very, very pleased.

March 19, 2020
Unprompted review
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Reply from Cotswold Plumbers

Many thanks Chris. We hope you enjoy your new heating system. See you in 12 months for your first service. Kind regards Matthew and Jack.

Rated 5 out of 5 stars

Professional and efficient service

Cotswold Plumbers provided a very professional and efficient installation of a new gas boiler and we highly recommend their service

March 3, 2020
Unprompted review
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Reply from Cotswold Plumbers

Many thanks Ruth and Martin.

Rated 5 out of 5 stars

Highly recommended

Charming, helpful, trustworthy, reliable service. Matthew and Jack have frequently gone out of their way to make sure we are not left without heating and hot water.

February 19, 2020
Unprompted review
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Reply from Cotswold Plumbers

Many thanks Sophie!

Rated 5 out of 5 stars

A fantastic service

A fantastic service. Every interaction was clear, concise and with the firm hand of experience. The job was completed on time and to schedule, I would commend Cotswold Plumbers to anyone.

February 14, 2020
Unprompted review
Rated 5 out of 5 stars

Always an excellent service!

Always an excellent service! From right at the beginning when our entire central heating and hot water system was installed through to our annual services we can always be sure of a great service and excellent price.

February 8, 2020
Unprompted review
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Reply from Cotswold Plumbers

Thank you Jacky

Rated 5 out of 5 stars

Emergency call out because the boiler…

Emergency call out because the boiler had stopped working on the coldest day of the year. Came out within 3 hours fixed the boiler but also spent time explaining what had gone wrong and how to fix in future.

Truly excellent service and thoroughly recommend.

January 29, 2020
Unprompted review
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Reply from Cotswold Plumbers

Thank you for your kind words Mark. Please keep in touch. Kind Regards

Rated 5 out of 5 stars

Just had a replacement boiler fitted…

Just had a replacement boiler fitted and the old pressurised hot water tank removed, which had to be disconnected and cut up to get it out of a restricted cupboard. All done in a day...without disturbing the cats too much! A really efficient and thoughtful job from beginning to end...I’m already a return customer in the waiting, Highly recommended.

January 26, 2020
Unprompted review
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Reply from Cotswold Plumbers

Many thanks for your kind words John. Please keep in touch. Kind regards Matthew.

Rated 5 out of 5 stars

Always available and helpful

The guys are always available and their work is second to none. Very tidy and considerate whilst at your home. Offer friendly advice if working you are working on larger projects.

January 22, 2020
Unprompted review
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Reply from Cotswold Plumbers

Many thanks Harry. Once again, if there's anything we can help with then please keep in touch. Kind regards Matthew.

Rated 5 out of 5 stars

Combi Boiler Repair

This is the first time I have used Cotswold Plumbers and I found them efficient, knowledgeable and friendly. Jack quickly diagnosed a tricky problem and had it repaired at my convenience. Definitely recommend and I would use again.

January 9, 2020
Unprompted review
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Reply from Cotswold Plumbers

Many thanks Paddy. Please keep in touch. Kind regards Matthew.

Rated 5 out of 5 stars

We're in a new place and all we wanted…

We're in a new place and all we wanted this time was some advice and how-to-do-it training. Cotswold Plumbers looked after our old boiler for years. Today Matthew showed us and told us what we needed to know brilliantly and patiently!

December 10, 2019
Unprompted review
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Reply from Cotswold Plumbers

Many thanks Roger.

Rated 5 out of 5 stars

Exemplary service and outstanding attention to detail

I have been using Cotswold Plumbers for many years and have always found their service outstanding. They have dealt with numerous leaks, blocked drains, faulty taps, malfunctioning toilets and installed a new hot water tank and various boilers. Installing boilers seems very complicated and requires not only knowledge of plumbing but also electronics. To date, the installations of all four boilers which Cotswold Plumbers have done for me have all gone smoothly and are still functioning well. It's always a huge relief to see the Cotswold Plumbers van drawing up to the house as I know that the latest problem is about to be solved. The tenants in the properties which I let out are equally pleased!
In addition, their time slots are quite narrow which reduces the 'waiting around' time and they manage to stick to them.

December 9, 2019
Unprompted review
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Reply from Cotswold Plumbers

Many thanks Hilary.

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