Country Properties Reviews 91

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

We would 100% recommend Country Properties. The whole team are fantastic - and we received so much support from Sasha. She handled everything so calmly and professionally from start to finish, and her... See more

Rated 1 out of 5 stars

I am looking to rent out my late Mothers house in Hatfield so went on CP Hatfield website and requested a valuation. Many days passed and having not heard back, I rang the Welwyn Garden City branc... See more

Rated 5 out of 5 stars

We would recommend Country Property without reservation. The team were professional and friendly and kept us fully informed of status throughout the sales process. Sasha always kept us updated, which... See more

Rated 5 out of 5 stars

From start to finish Country Properties were fantastic! Very professional & always on hand to answer any queries & support the customer. A very special thank you to Sasha who went above & beyond to h... See more

Company details

  1. Real Estate Agency

Written by the company

Our professional, enthusiastic and hard-working property agents have meticulous local market knowledge enabling us to sell residential properties quickly at their optimum price. We offer a personalised service which is committed to giving clients the very best advice. We are always striving to maintain our position as the leading residential estate agency in the area.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

91 reviews

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Replied to 33% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Useless....

I am looking to rent out my late Mothers house in Hatfield so went on CP Hatfield website and requested a valuation. Many days passed and having not heard back, I rang the Welwyn Garden City branch instead.

I was told that as the property was in Hatfield, the Hatfield branch would have to deal with it. They took my details and said they would pass them on and I would get a call back.

It is 10 days later and no one has bothered to call me. Useless....

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Country Properties

We would 100% recommend Country Properties. The whole team are fantastic - and we received so much support from Sasha. She handled everything so calmly and professionally from start to finish, and her communication was excellent throughout the whole process. We’re so grateful for everything she did to get us over the line. Thank you Sasha and Team CP!!

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable,Kind and Professional from Start to Finish

I recently sold a property through Country Properties’ Shefford office, and I can’t praise the team highly enough. My main contact, Steph Beresford, was an absolute pleasure to work with. Everyone I dealt with had such a friendly, positive, and light-hearted attitude, which made the whole process so much easier and far less stressful.

This wasn’t a straightforward sale, and they worked far harder than a typical transaction would usually demand. As the sale had to be handled remotely due to the distance from my home, their support truly went above and beyond. They kept an eye on the property, checked in regularly, and even took the final meter readings at the end of the sale — something I’m incredibly grateful for.

Country Properties’ Shefford team is genuinely wonderful to deal with, and their dedication, kindness, and professionalism made all the difference. I wouldn’t hesitate to recommend them.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

We felt in safe hands that worked for us

We would recommend Country Property without reservation. The team were professional and friendly and kept us fully informed of status throughout the sales process. Sasha always kept us updated, which was important to us as we are not resident in UK, and worked hard to push the chain to completion. We are pleased we chose Country Properties and thank the team.

October 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great team and experience

Sasha and the team at Country Properties are fantastic and I’d definitely recommend, they helped me purchase a property and then some years later sell it and both experiences were positive. Sasha really does go above and beyond during what is a really stressful time!

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Purchased property through Country Properties

We purchased a property through Country Properties Ampthill, after agreeing our purchase, our chain broke, They were very helpful, checking out the new chain all the time upto completion.
We had a private sale on our home and they set our mind at rest keeping us informed all the way.

January 23, 2025
Unprompted review
Rated 1 out of 5 stars

Bad experience .

Unfortunately this company cannot be trusted by Landlords . Having formulated a contract many years ago they recently tried to impose add additional costs which were not an acceptable change tour agreement . We subsequently decided to terminate our agreement because of this and incurred an introduction fee on our properties after many years of business . A bad experience .

August 31, 2025
Unprompted review
Rated 1 out of 5 stars

My experience with the Letting Side of…

My experience with the Letting Side of CP Ampthill was unfortunately less than satisfactory. While there were moments of professionalism and helpfulness, the overall service from the management team was significantly impacted by very poor communication and a general lack of competence. Interactions often felt dismissive and unprofessional, leading to delays and frustration. I hope the company takes steps to improve their customer service and operational efficiency to ensure a consistently positive experience for all clients.

June 20, 2025
Unprompted review
Country Properties logo

Reply from Country Properties

Thank you for sharing your feedback. We’re pleased to hear that most of your experience with CP Lettings was positive. However, we regret that certain aspects of our service did not meet your expectations.

We apologise for the technical difficulties you encountered with the member of staff and our phone lines/internet on the day in question and your tenant. While these issues were beyond our control, we can assure you that they have since been resolved.

We genuinely made every effort to address your concerns, and we were encouraged by the email of gratitude you sent following our efforts to resolve the matter. Given this, we’re disappointed to see your review, but we still wish you the very best moving forward.

Rated 5 out of 5 stars

Moving with Country Properties

From the outset to completion Country Properties in Ampthill were brilliant!
All the team were professional and friendly and nothing was too much trouble.
We sold our home mid January and 9 weeks later, with a chain of 7, were very pleased to complete. We couldn’t have done it without the superb support of Sasha who guided us through to completion.
Thank you!

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend Country Properties

Highly recommend Country Properties! Recently sold our house through them and everyone we dealt with was great, friendly and easy to communicate with! Sasha is especially good at her job and kept us fully informed throughout the process, which was quite stressful at times for us!

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service every time

We recently used Country Properties to sell a property and they came up trumps again.
Helpful and professional from start to finish, I really cannot praise them enough.
Sasha went the extra mile to get the exchange through, we were up against a difficult deadline and it was looking precarious but she used her skills and expertise to manage the situation.
Thank you!

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

We rented and then tried to buy a property

We rented and then tried to buy a property through country properties in Ampthill. Unfortunately we were unable to buy the property in the end due to our own situation.
I would like to give both the rental and the sales side of this organisation the very highest rating of excellent service. Every person we dealt with were both highly professional whilst also providing very kind support to us in this. Country Properties in Ampthill is quite unique in the way they deliver superb customer service. 👏

April 14, 2025
Unprompted review
Rated 4 out of 5 stars

Sasha is great

I recently bought a house which country properties represented. The main person worth calling out that made a difference to the sale was Sasha. Sasha was meticulous and driven and always working towards the common goal.

February 14, 2025
Unprompted review

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