Country Holidays Travel Chennai Reviews 

43
TrustScore 2.5 out of 5

2.3

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Review summary

Created with AI, based on recent reviews

Looking at 34 reviews, most reviewers were unhappy with their experience overall. Many people expressed deep frustration over severe booking delays, issues with commitments made by staff, and prolonged difficulties in obtaining proper refunds for canceled holiday plans. Customers also noted that communication completely broke down and phone calls were frequently ignored once the initial membership payments were successfully completed. Some people were satisfied with the initial booking process, noting instant confirmations, gift vouchers, and polite support teams during their early interactions. Travelers occasionally experienced smooth trip coordination, quality family time, and pleasant journeys with professional assistance during their actual holiday vacations.

What people talk about most

Holidays

Users describe ambiguous interactions with holidays, revealing a stark contrast between consumer experiences.... See more

Booking process

Customers had negative experiences with booking_process, reporting unexpected expenses and frustration over... See more

Staff

Reviewers highlight ambiguous aspects of staff, presenting strongly conflicting experiences. While some... See more

Customer service

Clients share ambiguous opinions on customer_service, reflecting a wide split in experiences. While many... See more

Service

Consumers find service to be ambiguous, with highly mixed experiences reported. On one hand, many reviewers... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I have purchased the package for my trip to Banaras. My bookings have been confirmed instantly. I am very happy with the support and coordination provided by the booking team. Will share more expe... See more

Company replied

Rated 3 out of 5 stars

My experience with the recent purchase with Country Holidays Travel is quite satisfying. I have an average experience with the booking Team. I have received gift vouchers and holiday login details aft... See more

Company replied

Rated 3 out of 5 stars

As someone who enjoys traveling but also has concerns about comfort, safety, hotel quality, and planning, I can honestly say my experience with Country Holidays Travel was way better than I an... See more

Company replied


Company details

  1. Travel Agency

Written by the company

Country Holidays Travel India / Noida had started their journey with only 20 employees onboard, but with all their passion and diligence they have successfully surpassed their vision and they have grown up to be a happy family of over 500 employees. They consider CHTI as their own family because our employees who work here with their absolute dedication are all united with the same passion, same sincerity and same mission and they like to celebrate their spirit of togetherness year after year and cherish their bonds even more. They believe they are the backbone of their company and are a significant reason for their continuous growth.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 19% of negative reviews

Typically replies within 1 week

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2.3

All reviews

(43)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BIG FRAUD COMPANY. PLEASE BEAWARE

My wife and I took a membership last year our membership ID is CHT 1057389. Since they have blocked my wife's review from every social media, I'm writing here to let you know the truth. Guys pls don't take their membership or give them even 1 Rs of your hard earned money. This company is a fraud. We have wasted our Rs 2, 40, 000 by taking their membership and booking the "COMPLIMENTARY HOLIDAY TO BALI" with them. We paid them additional Rs 1, 10, 000 for flights and attractions in the month of January for Bali trip scheduled in the month of March. It's MAY and they neither booked our ticket nor provided us refund. They have tortured us mentally and financially and now we are taking legal action against them. They have a standard email template and they will disturb you to the core for bookings. You will end up only wasting your money. This company is not scared of legal action as well. Don't come in the sweet talks of their sales person, CRM or GM and above and fall for this trap. I'm taking a screenshot of this review and will post it from another account in case they block this account as well. But all the good reviews in here are done by their company people only. Beaware of people like Garima, Mukesh, Madhu etc. Once you have paid the money you can never contact them again because either you will be blocked or they will say they have left the company.

February 20, 2026
Unprompted review
Rated 1 out of 5 stars

This is totally FRAUD & FAKE company. Stay AWAY from them.

This is totally fraud company and it does not EXIST. It just cheats you by offering membership of about Rs 2 lakhs and also offer discount on air-tickets which is also totally FRAUD. I have lost 2,5 lakhs with this FRAUD company, They never refund money paid for tickets and neither book your tickets. PLEASE STAY AWAY from them.
They also put fake good reviews as members of Country Holiday Travels and they are all put by their own people. They will visit your home and give a discounted members comparing with Mahindra Holidays, offering 30% discount on air-tickets, discounts in restaurants and many such additional benefits, They will showcase some fake experiences of people and also fake holiday bookings of their customers. You will be tempted to get their membership and the moment you swipe your credit card with EMI, you are cheated. From next day onward, they will start playing with you. They will send fake contract document and if you ask them to correct some benefits as promised they will happily do it.
Their website is completely fake. They DO NOT have any office in any city though at the time of visit they will say they have office in Mumbai and other cities. All office address is fake and not office exist at all.

March 1, 2026
Unprompted review
Country Holidays Travel Chennai logo

Reply from Country Holidays Travel Chennai

Dear Sir/Ma'am,
Country Holidays Travel India is always dedicated towards providing exceptional holiday services to its customers. As per our records our team is already in touch with you to resolve your query on priority. For any clarity or issue please reach us at customercare@countryholidaystravel.com.

Regards,
Country Holidays Travel

Rated 3 out of 5 stars

I have purchased the package for my…

I have purchased the package for my trip to Banaras. My bookings have been confirmed instantly. I am very happy with the support and coordination provided by the booking team.

Will share more experiences.

April 11, 2026
Country Holidays Travel Chennai logo

Reply from Country Holidays Travel Chennai

Thanks for sharing your valuable feedback. We really appreciate your time and efforts. Enjoy hasslefree holidays with us.

Regards,
Team Country Holidays

Rated 3 out of 5 stars

My experience with the recent purchase…

My experience with the recent purchase with Country Holidays Travel is quite satisfying. I have an average experience with the booking Team. I have received gift vouchers and holiday login details after the purchase.

April 9, 2026
Country Holidays Travel Chennai logo

Reply from Country Holidays Travel Chennai

Dear Shivani,
Thanks for sharing your experience with us. We are happy to see your experience. We'll definitely make it more beautiful with your next booking.

Regards,
Team Country Holidays

Rated 1 out of 5 stars

Pathetic country holiday travel

This is ridiculous service..
They cheat people..
They are taking hard earned money of people on the name of this fake country holiday travel ..
I am trying to book holiday or hotel since one year..
But these people don't reply on time and then give one on other reason for not taking booking..
Never ever take their membership

April 12, 2026
Unprompted review
Country Holidays Travel Chennai logo

Reply from Country Holidays Travel Chennai

Dear Ma'am,
Sorry for the inconveniences caused to you. We have thoroughly checked your feedback and this is to inform you that your query has been addressed by our concerned team. Also, the best possible resolution was provided to you.

We request you to kindly connect with us at customercare@countryholidaystravel.com for more.

Regards

Rated 5 out of 5 stars

Really helpful during my recent trip to…

Really helpful during my recent trip to Lucknow. I had a very pleasant and safe travel experience with Country Holidays Travel India.

The customer service experts helped me alot during the booking process.

March 8, 2026
Country Holidays Travel Chennai logo

Reply from Country Holidays Travel Chennai

Thank you for sharing your experience with us. We are happy for recent travel experience with us.

Regards,
Country Holidays Travel

Rated 1 out of 5 stars

Worst experience with country Holidays travel india

I have been following up for my refund for a long time and have already provided the time period requested by the support team. However, instead of a resolution, I keep getting asked for more time again and again.

There has been no clear refund credit date shared with me despite repeated calls and emails. The responses are mostly repetitive and do not provide any concrete update. This ongoing delay has been very frustrating.

I hope the company improves its refund handling process, communication transparency, and customer support accountability. I am still waiting for a proper resolution and refund conformation.

October 26, 2025
Unprompted review
Rated 1 out of 5 stars

Misleading representative miss selling and Fraud Company

A few days ago, I received a call from Country Holiday Travel India Pvt. Ltd. (CHT) requesting 30 minutes of time with my wife and me to hand over promotional vouchers, stating that these were being offered to individuals who had recently purchased a new car. Due to my busy schedule and lack of genuine interest, I kept postponing the meeting. Despite repeated follow-ups, I finally agreed to meet them at my residence in Thane on Sunday, 11 January 2026, between 12:00 p.m. and 12:30 p.m. During the meeting, the representatives explained their company profile and offerings. I clearly and repeatedly stated that I was not interested in any vacation or holiday membership, as I am aware that such schemes often involve exaggerated claims and limited delivery. They stated that the purpose of the visit was only to explain the redemption process of the complimentary vouchers (couple movie tickets and a 2N/3D stay) and not to sell any membership. I specifically asked whether bookings in their hotels/resorts were genuinely available, to which they responded that their business model was different from Club Mahindra and Sterling Holidays. They further claimed that they own and operate a chain of hotels, including Radisson, Radisson Blu, and Park Hotels, which allegedly gave them a significant advantage over other players. They also stated that they do not deal with The Lalit or Taj group of hotels. The sales representatives, Mr. Mukesh Mishra and his associate Mr. Abhay Singh, appeared convincing and trustworthy. They repeatedly asserted that Radisson and Park Hotels belonged to them, and that they had tie-ups with premium hotels in and around Mumbai such as Dellas and Fariyas, with 25 rooms allotted to them at each property. Based on these representations, I was led to believe that booking availability would not be an issue if I enrolled in their membership. They also highlighted several additional benefits which, according to them, were unmatched in the market. However, the primary factor influencing my decision was their repeated claim of ownership and association with reputed hotel chains such as Radisson and Park Hotels. They also offered a 90-day free-look cancellation period, assuring that the membership could be cancelled without any issue. Relying on these assurances, I enrolled for the membership by swiping my supplementary credit card for ₹1.98 lakhs, to be converted into 12 EMIs. The membership was taken in my wife’s name, who is also the supplementary cardholder. The sales representatives left after informing us that a confirmation call would be made the next day (Monday, 12 January 2026), after which we would receive the membership login credentials. As no confirmation call was received by Monday afternoon, I became concerned and contacted Mr. Mukesh Mishra. Shortly thereafter, a confirmation call was made; however, during this call, several benefits promised by Mukesh and Abhay were either missing or contradicted, and the caller repeatedly asked us to merely confirm the stated terms. When my wife declined to confirm the offer due to clear mismatch with the previous day’s sales pitch, we immediately received another call from Mr. Mukesh Mishra, who insisted that we confirm whatever was stated during the confirmation call to receive the membership number and login details. He assured us that he would later arrange a customer care call where all promised benefits would be honoured. Trusting Mr. Mukesh Mishra during this second confirmation call, we agreed. However, before receiving any customer care call, we received an email from the company stating that we had confirmed the entire package and that “there are no further queries from the customer side.” This raised serious concerns and suspicion. We did not confirm the said email. Instead, we replied requesting immediate cancellation of the membership, asking them to provide proof of their relationship with Radisson/Radisson Blu, and instructed them not to process the payment further. From that day i.e. 13-Jan-26 we are sending follow-up emails to CHT, however no response except for seeking additional time to revert back. supporting evidence.
In view of the above, it is evident that the transaction was induced through misrepresentation and false assurances. Please avoid any transaction with Country Holiday Travel....

January 11, 2026
Unprompted review
Rated 1 out of 5 stars

The worst and the frauds fraud company…

The worst and the frauds fraud company I would say, They never make bookings for you smoother, for me I have worst experience with them, my years AMC got waste as whenever I ask for booking by raising in app it will come back as changes your dates, even after changing they won't book, They will not pick up the calls and if you put bad review they will harass you by calling. I have a mail chain for months and months for single booking. I would plead everyone do not fall for their trap.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Fraud company I have never seen

Country holidays is such a company which makes people buy there membership by promoting them free vouchers and then after getting their signature on blank paper in which they promise the things which people want and then they exchange the
agreement gives them miss consent through sales person then people keep running after them for their own money later people are not even told the office  address i request to all please save your hard earn money and don't go with their words I give them 5star rating because they are excellent to do the fraud I'm mentioning the office address here you can go and save your money

Iconic tower 18th floor, office number 1803, Near by electronic City metro
E-6 kalkaji second floor near laxmi narayan mandir

January 27, 2025
Unprompted review
Rated 1 out of 5 stars

I would not recommend Country Holidays…

I would not recommend Country Holidays Travels. The company makes big promises at the time of sale but does not fulfill them unless you upgrade to their so-called “privileged plan.” They commit to providing 5-star properties, but in reality you mostly get 4-star hotels. In case of escalation, they may provide 5-star properties, but only after repeated follow-ups.

I understand that premium brands like Hilton or Marriott can be expensive during peak dates, but at least reputed companies don’t commit to what they cannot deliver. Making false promises just to close sales is unfair to clients, and I strongly advise caution before signing up.

On a personal note, having worked with them, I never saw proper client handling. Calls were ignored unless a guest was shouting, demanding refunds, or escalating for bookings. As an employee, trying to have constructive conversations was pointless since no one really listened. It affected my work and my mental health heavily. In my experience, this company is not worth it—neither for customers nor for employees

August 20, 2025
Unprompted review
Rated 1 out of 5 stars

Country holiday executive gave me…

Country holiday executive gave me holiday package giving me wrong commitment. So I told them to cancel my holiday package & refund my money back. I have been fighting with CHT for my refund since last 7 months. But CHT is not refunding my money back. I will suggest all of u to be careful before taking holiday package from CHT.

November 8, 2024
Unprompted review
Rated 1 out of 5 stars

Disappointing Experience with Country Holidays Travel India

I regret purchasing a membership with Country Holidays Travel India. The company seems more interested in taking money than actually providing quality service. Since joining, I’ve faced nothing but frustration—customer support is virtually non-existent, with queries and complaints left unanswered.

A travel company should prioritize customer satisfaction, but my experience has been the opposite. If you’re considering a membership, **I strongly advise against it** unless you’re willing to deal with endless hassle and zero accountability.

Transparency, responsiveness, and genuine service should be the backbone of any travel provider—unfortunately, Country Holidays Travel India has fallen far short of these basic expectations. **Save your time, money, and peace of mind—look elsewhere!**

April 22, 2025
Unprompted review
Rated 1 out of 5 stars

Country holidays travel : A scam to Avoid

Review of Country Holidays Travel - A Scam to Avoid
I had a truly terrible experience with Country Holidays Travel, and I feel compelled to share it as a warning for anyone considering their services. This company engages in deceptive practices, trapping unsuspecting customers in a one-sided, fraudulent agreement designed solely to exploit and cheat people out of their money.
After I purchased their so-called "holiday plan," I quickly realized it was not at all what I was promised. The agreement is a clear scam, as it is entirely biased in favor of the company and offers no real protections or guarantees for the customer. Despite the assurances I was given during the sales pitch, the agreement doesn't hold them accountable for any of the promises made—essentially, it exists to protect only them.
When I decided to cancel the policy the very next day, as I was no longer interested, I was met with refusal and complete non-cooperation. Despite canceling within 24 hours, I have not received any refund or acknowledgment of my request. This is outright theft, as they have taken my money without providing any service, and now they're refusing to refund me.
I strongly advise anyone considering their services to avoid signing any agreements or purchasing their plans. Country Holidays Travel is nothing more than a scam designed to trap you into an unfair contract, leaving you with no recourse once they have your money. Stay far away and save yourself from frustration and financial loss.
CHT 1036828

October 15, 2024
Unprompted review
Rated 1 out of 5 stars

Fraud and Scam. Beware.

I am sharing this review to warn others about my distressing experience with Country Holiday Travel(CHT), a company that I believe engages in serious malpractice, deception, and even fraudulent activities. If you are considering any dealings with this company, I strongly urge you to reconsider and read my experience below to understand why.

Here’s a breakdown of the issues I faced:

High-Pressure Sales Tactics: CHT's sales representatives engaged in aggressive, high-pressure tactics, keeping me in discussions for hours and pushing me to “sign up immediately” to secure a supposed “deal.” They created a sense of urgency that left me with little time to review or think over the package details. Beware if any company tries to rush you into a decision—this is often a red flag!

Misleading Information and False Promises: Their sales team made numerous enticing verbal promises, including additional benefits, complimentary meals, and specific services, that were not reflected in any official documentation. When I requested these commitments in writing, they avoided providing clear answers. This bait-and-switch tactic seems to be part of their strategy to hook unsuspecting customers.

Unethical Changes to Package Terms: After the purchase, I found that several promised benefits—like the number of nights included in the package—were suddenly reduced without my consent. What was verbally sold to me was drastically different from the actual terms, leading to a package that offered far less value than what I was led to believe. This tactic is dishonest and takes advantage of trusting customers.

Deliberate Delays and Evasive Responses: When I realised the discrepancies and asked for a refund, they resorted to sending repetitive, meaningless emails that ignored my concerns and delayed any progress. They’ve repeatedly stalled with vague responses and have yet to take any real action on my refund. It seems their standard practice is to delay until the customer gives up.

Illegal Activities - Forged Signatures and Falsified Documents: In what I consider the most shocking and illegal act, I discovered that CHT had sent me an agreement with my signature on it—one that I never signed. This means they forged my signature, which is a serious violation and a crime. If a company is willing to fabricate legal documents, imagine the lengths they might go to if further issues arise. This fraudulent behaviour raised serious concerns for me, as no reputable business would resort to such unethical tactics.

Refusal to Provide a Fair Resolution: Despite numerous attempts to resolve the matter amicably, they have shown no intention of addressing my concerns. The company has neither refunded my money nor taken responsibility for their actions. Instead, they continue to send automated or repetitive emails, refusing to take any meaningful steps toward a resolution.

My Advice to All Consumers:

Please avoid Country Holiday Travel or any similar company that uses high-pressure tactics, hides behind vague policies, or shows signs of unethical behaviour. If they can manipulate documentation and refuse to honour their commitments, they do not deserve your trust or your hard-earned money.

Before committing to any travel package:

Insist on Written Agreements: Make sure every promise made verbally is clearly documented and signed by both parties.

Review All Documents Carefully: Check for discrepancies or signs of forgery. Protect yourself by verifying everything.

Research Thoroughly: Look for reviews and feedback from other customers before making a decision.

Spread the Word:

If this post helps you, please share it with your family and friends. Let's protect our loved ones from falling into such traps. No one should have to go through the frustration, financial loss, and emotional stress that I have faced.

Stay vigilant, and protect your finances and peace of mind!

October 6, 2024
Unprompted review
Rated 4 out of 5 stars

I was really very impressed with…

I was really very impressed with country holidays travel Noida they gives good services my trip to Dubai was really good my family also enjoyed so much but there is one thing about cht which I really don't like is there sales team they didn't pick the call but the backend is quite good they are really helpful so overall good experience with them.

June 11, 2024
Unprompted review
Rated 4 out of 5 stars

Best service ever thanks cht team

Hi country holidays travel team I am really happy for your services and I really enjoy my Bali trip. Thanks for making my tour memorable. The only thing I didn't like that sometimes they didn't responded but really Good service.

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

Country Holidays Travel - Noida Customer Review

Country Holidays Travel provided an exceptional travel experience. Their services were punctual, and the customer care team was incredibly polite and responsive. They ensured all my inquiries were promptly addressed, making me feel valued and well taken care of. I highly recommend them for their top-notch service and professionalism.

January 2, 2024
Unprompted review
Rated 1 out of 5 stars

Fraud company Country Holliday Travels India

Hi, I have taken a membership from Country Travel India Limited. They told the membership comes with a cooling period. We have paid the membership and we have seen bad reviews, lot of their customer service numbers are blocked, we immediately raised cancellation of membership and asked to refund money. None of the company members are responding to that. They replied some emails that they will refund the money and some emails are saying no such cancellation policy is available. This is one of the cheating companies i ever seen in my life. I have raised my legal notice via a bank which currently they are dealing. I would like to inform all people not to go for their membership as I was struggling last 6 months to get my refund. However, I will not leave this issue as I will go to Media and court to fight against them

February 28, 2023
Unprompted review

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