Courierpharmacy Reviews 

200
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Great team who genuinely care for their customers. Sunny made a particular effort to ensure my meds arrived before a bank holiday weekend for which I'm eternally grateful. Everyone seems to help whi... See more

Rated 4 out of 5 stars

Slightly wary at first of these guys as scripts are apparently fulfilled by doc's outside the UK itself though still follow British guidelines as its Bermuda (I think) but happy to report no issues.... See more

Company replied

Rated 5 out of 5 stars

Bit sceptical about this website but thought i'd give it a shot. Ordered tues morning after filling in very brief questionaire, recieved weds morning via royal mail first class (signature required).... See more

Rated 5 out of 5 stars

I found courierpharmacy on the internet and i know what you're thinking buying goods off the internet 100% fake! BUT upon doing some personal digging and reading reveiws I was put at ease. I purchased... See more

4.7

Excellent

TrustScore 4.5 out of 5

200 reviews

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No recent history of asking for reviews

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4.7

All reviews

(200)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered at 10pm on Tuesday night and…

I ordered at 10pm on Tuesday night and just received them today (Thursday lunchtime) easy process and I like how they asked questions and they are not just after money as I ordered sleeping pills and I think it’s great they limit what you can get in my opinion. Definitely recommend them

April 18, 2019
Unprompted review
Rated 5 out of 5 stars

Happy days

Impressed with these. Ordered 15th came 19th. Products seem right. Not really cheap but seen others much dearer. Worth paying if it means you won't get scammed. Thanks I'll be using you again

March 19, 2019
Unprompted review
Rated 2 out of 5 stars

third time this place as declined an…

third time this place as declined an order..third time hard to get them to refund my money..no doctor as such..these sites say they have doctors so they can charge vast amounts..

February 14, 2019
Unprompted review
Courierpharmacy logo

Reply from Courierpharmacy

Dear Paul thank you for your review. The service we offer is highly regulated and requires customers to use the service responsibly. You have set up several different accounts and this has been picked up by our system, hence multiple requests placed by yourself have been refused. Refunds take 2-3 working days to reach you, this purely down to the way banks work. We issue all refunds immediately from our side, when an order is cancelled. I hope this answers some of your concerns.

Rated 1 out of 5 stars

Not happy at all I wouldn't give these…

Not happy at all I wouldn't give these a one star orderd and payed up front a few weeks ago and haven't heard a thing from them

February 12, 2019
Unprompted review
Courierpharmacy logo

Reply from Courierpharmacy

Dear Lesley

Thank you for taking the time to leave a review. You have missed the postman. An attempt was made to deliver your order on the 2.2.2019. We have emailed you details of how to arrange a re-delivery. If your order is not with you in 1-2 working days, then it's best to contact our team to chase up on your behalf.

Rated 5 out of 5 stars

Still not received order

After previously leaving a 1 star rating as I did not receive my item. They have emailed in my spam account t to say item is at post office . I had no card left to say this so just went to check and my item is there. I did find it strange as I have ordered before and had no problems with them

January 21, 2019
Unprompted review
Rated 5 out of 5 stars

Very happy with my order delivery was…

Very happy with my order delivery was in a reasonable time frame so my 1st experience was fine . Mr c henderson manchester . Keep up the good work

January 17, 2019
Unprompted review
Courierpharmacy logo

Reply from Courierpharmacy

Thank you for taking the time to leave a review. Glad to hear you have had a good experience with our service.

Rated 5 out of 5 stars

Are they still trading? Updated**

The low star is not for the experience I had with their service as I haven't purchased anything yet but it seems for some reason you cannot select a product anymore. Has everything gone out of stock or stop trading?

update 04/01/2019 thanks for the update however you should have had a notice on your webite advising about the issue so your customers will know what to expect and return back at a later date.
Happy to give higher star rating when I place an order with you.

update 12/01/2019 I have updated my star rating as they do have an excellent service. As I have initially mentioned, the star rating was about the information on their website and not their service. I have placed my order on Thursday evening after completing the mandatory questioner to be reviewed by their doctor, I have received my order on Saturday morning. That's really speedy. Having read some other reviews, I think It is a bit unfair to rate them low when they operate legally and cannot fulfill all orders or if something went wrong with the payment. They take the time to reply and rectify problems so It is fair to update your star rating. Most people do not recognize how important are reviews for a company.

January 2, 2019
Unprompted review
Courierpharmacy logo

Reply from Courierpharmacy

Dear Alex

Thank you for taking the time to leave a review. As explained we do not have access to the prescribing doctor till after the 9.1.2019 due to circumstances beyond our control. The site will be in a position to take orders from this point.

12.1.2018. Dear Alex. Thank you for updating your review. We always try and help where we can, and go out of our way when this is possible. Your understanding in the matter is appreciated.

Rated 5 out of 5 stars

At last an online pharmacy that you can…trust

At last an online pharmacy that you can actually go to in person too,and you can trust that they’re selling genuine products and stick to industry guidelines,a lot of these online places will take your money without question for a poor product!
I’ve had a few purchases from Courier now and I’ve never had a problem,quick delivery and even this week when there was a mix up with my order (my fault) 🤦🏼‍♀️ It was quickly rectified and refund issued.
I never feel hesitant to order from thsese guys.they do respond to emails eventually,but that’s a small thing

December 13, 2018
Unprompted review
Rated 1 out of 5 stars

Waiting to see 🤔🤔🤔

I'm only giving one ⭐as I've yet to receive a order.. I placed one last month to be told I couldn't reorder.. Take note I've never placed a order before with this company.. I placed another order at 8.44am on Friday sent a email to ask what the process is for orders placed on a Friday morning.. No answer either by email or phone and order on website saying order confirmed.. Anyone shed any light on whether its been accepted or cancelled.. I may just wait it out I guess and if order arrives I'll change my review.. Oh and I also uploaded my I'd so there was no hold up lol 😂
In response to your reply.. Multiple orders?? I never ordered from yourselves before except in August that was cancelled I then placed a order on 21st September 2018 which I am waiting on.. If you would like to contact me by phone or email that would be appreciated

September 23, 2018
Unprompted review
Courierpharmacy logo

Reply from Courierpharmacy

Dear Roberta

Thank you for taking the time to leave a review. Industry regulations mean that all our patients are verified and their details checked. As explained before multiple accounts are not accepted. Your first request has been fulfilled. Subsequent orders have been cancelled on the basis that your requests were outside guidelines. This has clearly been explained to you on a number of occasions, and ensures patient safety. All your refunds are up to date. By leaving a 1 star review and expecting us to change our policy for you is not something that we can help you with.

Rated 5 out of 5 stars

Well recommended.

Was tad bit worried after reading couple of reviews, but ordered an inhaler anyway, as we all know what it's like trying too get a doctors appointment these days- And I often tend too go without an inhaler and suffer because of that reason, so thought this was a better way of going about it, yes they are slightly more expensive but what's a few extra quid compared too your health, and too get too the point I'm more than happy, ordered and came within 2 days so I will definitely be using again, Thankyou you've made life slightly that bit more breathable 😉

June 28, 2018
Unprompted review
Rated 4 out of 5 stars

Great company and medication

I have been using this company for around a year now and cannot fault the medication or the delivery time (usually 2 days max) the only thing for me is that they changed how long each inhaler is supposed to last you before it was 1 per month now it's 1 for 6 weeks so if I order 2 inhalers I have to wait 3 months to order again 😣 . I have also used customer service and found them to be fantastic so many pluses to this company

April 14, 2018
Unprompted review
Rated 3 out of 5 stars

I ordered an Inhaler which arrived…

I ordered an Inhaler which arrived fine,my only concern is that i had been charged twice for one inhaler.Phoned and sent emails stating that they had took payment twice out my bank only too be told that they had only taking one payment and the other will be a pending payment and will be put back into my account,i'm still waiting for it going back in and am now short for a Direct Debit payment about to come out.Will i order again i think no,and i can assure you the other payment is not pending..

March 19, 2018
Unprompted review
Courierpharmacy logo

Reply from Courierpharmacy

Dear Elizabeth

Thank you for taking the time to leave a review. As explained you have made and we have received the one payment from yourself. If your internet connection did not allow the payment to go through securely the first time and you re-attempted this, this will show as the pending payment. Your pending payment was made before the weekend and it usually takes 2-3 working days for this to resolve and the funds to show in your account again. If you contact your bank they will confirm this and take the matter further on your behalf if the funds do not arrive back in your account.

Rated 5 out of 5 stars

Great service

I ordered 2 asthma inhalers, as even with postage this was cheaper, and less stressful, than dealing my local surgery. Ordered on Monday and they were delivered Thursday. I contacted courier pharmacy to check on delivery schedules, as I couldn't find this on the website. My message was answered overnight. Impressed with the service and shall definitely use again. Thank you.

March 15, 2018
Unprompted review
Rated 4 out of 5 stars

So far no issues here

Slightly wary at first of these guys as scripts are apparently fulfilled by doc's outside the UK itself though still follow British guidelines as its Bermuda (I think) but happy to report no issues.
Seem very genuine, and products are up to scratch (I only order asthma inhalers from them).
Delivery length varies, sometimes arrives the next day, sometimes comes a few days later. Use first class Royal Mail but no tracking info available so you just have to wait for your order to appear.

February 9, 2018
Unprompted review
Courierpharmacy logo

Reply from Courierpharmacy

Dear Emma

Thank you for taking the time to leave a review and feedback. Your prescription was prepared by a EU doctor. Our doctors are verified to provide the service they offer to you. We are UK based in Derby and not in Bermuda. You are more than welcome to visit our pharmacy if you are ever passing by. Delivery times can vary between 1-2 days as first class with Royal Mail means they can take this amount of time to deliver your request.

Rated 5 out of 5 stars

Highly Recommended

I was a bit dubious about ordering from this Company due to their website however I am pleased to share that they provided an excellent service to me. My emails were responded to promptly and my order arrived next day.

February 2, 2018
Unprompted review

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